What users are saying about
47 Ratings
16 Ratings
47 Ratings
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Score 8.4 out of 100
16 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

K2 Software

Not well suited for:
- automation of knowledge work (Adaptive/Dynamic Case Management);
- use cases requiring application of very advanced business rules. There is a third party business rules engine that works well with K2 though;
- Java engineers- wanna-be-BPM consultants - K2 is best suited for Business Technologists aka Citizen Developers;
- outsourcing based delivery model - you need to train your onshore people;
- teams and companies that don't want to learn on their own. if you want to outsource your DPA program to a foreign based IT services provider, pick a different vendor;

Well suited for:
- 60-70% of all digital process automation uses cases you will find in your organization;
- department and enterprise-grade process automation applications;
- Citizen Developer adoption;
- integration intensive use cases;
- software teams not afraid to extend K2 with their own code through well-documented APIs;
Anonymous | TrustRadius Reviewer

OpenText MBPM

Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

K2 Software
7.4
OpenText MBPM
7.0
Dashboards
K2 Software
7.5
OpenText MBPM
7.9
Standard reports
K2 Software
7.4
OpenText MBPM
9.0
Custom reports
K2 Software
7.2
OpenText MBPM
4.0

Process Engine

K2 Software
8.0
OpenText MBPM
7.3
Process designer
K2 Software
8.9
OpenText MBPM
8.1
Process simulation
K2 Software
7.6
OpenText MBPM
7.1
Business rules engine
K2 Software
8.0
OpenText MBPM
9.0
SOA support
K2 Software
7.8
OpenText MBPM
6.0
Process player
K2 Software
8.9
OpenText MBPM
7.0
Support for modeling languages
K2 Software
7.6
OpenText MBPM
8.0
Form builder
K2 Software
7.0
OpenText MBPM
6.9
Model execution
K2 Software
8.2
OpenText MBPM
6.1

Collaboration

K2 Software
7.8
OpenText MBPM
7.6
Social collaboration tools
K2 Software
7.8
OpenText MBPM
7.6

Content Management Capabilties

K2 Software
7.6
OpenText MBPM
6.0
Content management
K2 Software
7.6
OpenText MBPM
6.0

Pros

K2 Software

  • K2 BlackPearl provides better versioning of processes than other BPM products I have used. Because of the feature-rich capabilities available being built on the MS Workflow framework, you can ultimately reach the level of code customization you need - but also leverage the tooling and code automating features of K2.
  • Its level of extensibility is fantastic. To say it is extensible and interoperable means a lot, because a lot of products SAY you can extend a feature, but it requires ripping out the kitchen of the house. K2 Blackpearl doesn't require kitchen replacement... you can upgrade the sink, replace the cabinetry, and extend pretty much everything. I have not run into a situation in the 6 years of using the product that I could NOT customize/extend a capability.
  • K2 Blackpearl's physical architecture options are plentiful. If you understand the product components and the granularity of the specific business need, you can provide an accurate blueprint installation of the product initially, and adapt or scale the product capabilities with relative ease via configuration and distributed options. They even offer training on physical infrastructure deployments if you are concerned about future use or growth.
Brent Heezen | TrustRadius Reviewer

OpenText MBPM

  • Complex routing of tasks based on calculated criteria
  • Linking between tasks and accessing relevant information
  • Organising, scheduling and prioritising
  • Different views for different people
Peter Green | TrustRadius Reviewer

Cons

K2 Software

  • Better integration with TFS automated build tools is one feature that is missing out of box. My organization has controls on code migration and deployment and use TFS for other code and builds. We cannot use the automated build for K2 workflow projects.
  • Ability to define business rules in external rules engine/repository which can be used by workflow processes
Ajay Mandke | TrustRadius Reviewer

OpenText MBPM

  • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
  • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
  • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
Eden Mack | TrustRadius Reviewer

Likelihood to Renew

K2 Software

K2 Software 8.1
Based on 7 answers
While K2 blackpearl is powerful, it shouldn't be an automatic selection for all situations. A careful analysis of business requirements, cost, and projected long-term use is required before choosing a K2 offering over a competitor, as is true with almost any other business product. The more hands-on development you can get with K2 blackpearl the better you will be at determining if it's the correct product for your needs. Don't let a sales pitch sway you into purchasing or using the product; experience what it can do for yourself!
Anonymous | TrustRadius Reviewer

OpenText MBPM

OpenText MBPM 8.0
Based on 4 answers
There are other products that seem to be a better fit for future initiatives.
Matt Temple | TrustRadius Reviewer

Usability

K2 Software

K2 Software 8.9
Based on 3 answers
K2 platform has multiple designers (Web based designer ,k2 studio, visual studio) each targeted at business analysts,power users, and developers. The platform provides consistent web experience in workspace navigation for users and admins and provides excellent reports out of box.
Ajay Mandke | TrustRadius Reviewer

OpenText MBPM

OpenText MBPM 9.0
Based on 1 answer
Although it is intuitive to use it does require training
Harish Rajput | TrustRadius Reviewer

Support Rating

K2 Software

K2 Software 10.0
Based on 2 answers
They were always super helpful when I was learning how to use the program, and assisted me frequently when I came across unknown errors in the workspace
Kristen Roskob | TrustRadius Reviewer

OpenText MBPM

OpenText MBPM 10.0
Based on 1 answer
Great customer service for an API support related query
Harish Rajput | TrustRadius Reviewer

Online Training

K2 Software

K2 Software 9.0
Based on 1 answer
It was a complete online training with virual machine provided by K2. All the infrastructure was set up before hand. The training material was pretty thorough. The instructor was knowledgeable.
Overall the training program was well designed and planned.
Deepak Kadam | TrustRadius Reviewer

OpenText MBPM

No score
No answers yet
No answers on this topic

Alternatives Considered

K2 Software

What previously stood K2 apart from Nintex was purely the ability to have workflows executed outside of SharePoint. Nintex are due to release a product that resides in Azure that provides this feature as well. K2 should really look into redesigning the development GUIs they are not good at all, and perhaps look at providing a cloud solution to mitigate the risk of clients having to maintain hardware as well as their workflow solutions.
Paul Keys | TrustRadius Reviewer

OpenText MBPM

We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
Anonymous | TrustRadius Reviewer

Return on Investment

K2 Software

  • Positive impact on process discipline.
  • Excellent tools for measure process cycle time, identifying process delays, and making significant improvements to processes.
  • Increased efficiency through delivery of process information to stakeholders that minimizes delays, especially when processes are running across multiple time zones, and involve people who are traveling or away from their desktop.
Mark Johnston | TrustRadius Reviewer

OpenText MBPM

  • The development of the ticketing system has enabled us to greatly improve customer relationships
  • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
  • Management information from the system has improved decision making
Peter Green | TrustRadius Reviewer

Pricing Details

K2 Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

K2 Software Editions & Modules

Edition
K2 Software$2000.001
K2 Software EnterpriseRequest a Quote
  1. per month
Additional Pricing Details

OpenText MBPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText MBPM Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

K2 Software
8.7
OpenText MBPM
7.1

Likelihood to Renew

K2 Software
8.1
OpenText MBPM
8.0

Usability

K2 Software
8.9
OpenText MBPM
9.0

Reliability and Availability

K2 Software
8.0
OpenText MBPM

Support Rating

K2 Software
10.0
OpenText MBPM
10.0

Online Training

K2 Software
9.0
OpenText MBPM

Implementation Rating

K2 Software
9.0
OpenText MBPM
10.0

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