Likelihood to Recommend The KACE Management Appliance does many different things, but does not do them as well as other products. It is an all-in-one system for Asset tracking, software management, ticketing system, Contact management, and reporting. If you require basic functionality for these, then this product will meet your needs. But when you begin needing advanced/granular functions from the appliance, it will fall short.
Read full review Nagios monitoring is well suited for any mission critical application that requires per/second (or minute) monitoring. This would probably include even a shuttle launch. As Nagios was built around Linux, most (85%) plugins are Linux based, therefore its more suitable for a Linux environment.
As Nagios (and dependent components) requires complex configurations & compilations, an experienced Linux engineer would be needed to install all relevant components.
Any company that has hundreds (or thousands) of servers & services to monitor would require a stable monitoring solution like Nagios. I have seen Nagios used in extremely mediocre ways, but the core power lies when its fully configured with all remaining open-source components (i.e. MySQL, Grafana, NRDP etc). Nagios in the hands of an experienced Linux engineer can transform the organizations monitoring by taking preventative measures before a disaster strikes.
Read full review Pros Gives you real time data to systems on my network. I can get information on all applications running on devices on my network. I can get information on what systems are not currently patched and up to date with MS and Virus definitions! Read full review Monitoring of services is one of the biggest benefits for our company. Being able to respond in a timely fashion keeps business smooth. Hardware and device monitoring are easy to set up with proper parameters. Notification to key staff to be able to respond quickly makes issues go away faster. Read full review Cons Configuring automated software installs is difficult, and logs do not present useful information for troubleshooting. Customer support will just refer you to search itninja.com when you call in for support issues. KACE community site (itninja.com), has outdated documentation, and answers to questions are usually vague at best. KACE Amp agent constantly breaks, and has to be re-installed on end user computers. A parent-child relationship in the ticketing system requires you to create a process. Remote provisioning fails consistently and does not provide any useful information as to why it failed. K1000 is overpriced for the jobs it actually performs and the work that is required to maintain it. Read full review Nagios could use core improvements in HA, though, Nagios itself recommends monitoring itself with just another Nagios installation, which has worked fine for us. Given its stability, and this work-around, a minor need. Nagios could also use improvements, feature wise, to the web gui. There is a lot in Nagios XI which I felt were almost excluded intentionally from the core project. Given the core functionality, a minor need. We have moved admin facing alerts to appear as though they originate from a different service to make interacting with alerts more practical. Read full review Likelihood to Renew We're currently looking to combine a bunch of our network montioring solutions into a single platform. Running multiple unique solutions for monitoring, data collection, compliance reporting etc has become a lot to manage.
Read full review Usability The Nagios UI is in need of a complete overhaul. Nice graphics and trendy fonts are easy on the eyes, but the menu system is dated, the lack of built in graphing support is confusing, and the learning curve for a new user is too steep.
Read full review Support Rating I haven't had to use support very often, but when I have, it has been effective in helping to accomplish our goals. Since Nagios has been very popular for a long time, there is also a very large user base from which to learn from and help you get your questions answered.
Read full review Alternatives Considered DAM blows away what Free wear we were previous trying to tweak and change for use to benefit the County. But as we looked into DAM we saw much more available with this product compared to what we had been trying to use over the last 10 years. It took a lot of convincing to get County Administration on board with County IT but after we had Dell come in and demo software and appliand to BOS and County Administrator they saw the added benefits of going with DAM! It has been a great addition to our County IT tools!
Read full review Because we get all we required in Nagios [Core] and for
npm , we have to do lots of configuration as it is not as easy as Comair to Nagios [Core]. On
npm UI, there is lots of data, so we are not able to track exact data for analysis, which is why we use Nagios [Core].
Read full review Return on Investment Asset Tracking works exceptionally well, until the AMP agent breaks an endpoint machine. Quick re-install of the AMP agent usually resolves the issue. The remote provisioning tool fails 90% of the time. If this worked properly or informed us why the remote provisioning failed, this tool could become an invaluable asset. We canceled the support contact because the renewal price was expensive and cost just as much as the initial purchase price. Read full review With it being a free tool, there is no cost associated with it, so it's very valuable to an organization to get something that is so great and widely used for free. You can set up as many alerts as you want without incurring any fees. Read full review ScreenShots