1 Rating
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Score 7 out of 100
621 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Kalido Business Information Modeler

Suitability depends on your business model.
Anonymous | TrustRadius Reviewer

Tableau CRM (formerly Einstein Analytics)

If the person/ department does not have any knowledge in open source tools such as R, and Python. [Salesforce Einstein Analytics (formerly Wave Analytics)] could be a good option with no coding background required. However, if they have such human resource or can acquire these people, I would recommend open source tech and suggest not to use this tool.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Ad-hoc Reporting

Kalido Business Information Modeler
8.0
Tableau CRM (formerly Einstein Analytics)
6.8
Drill-down analysis
Kalido Business Information Modeler
8.0
Tableau CRM (formerly Einstein Analytics)
6.5
Formatting capabilities
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
7.0
Integration with R or other statistical packages
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
6.2
Report sharing and collaboration
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
7.4

BI Standard Reporting

Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
7.1
Pixel Perfect reports
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
7.1
Customizable dashboards
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
7.1
Report Formatting Templates
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
7.0

Report Output and Scheduling

Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
7.1
Publish to Web
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
7.3
Publish to PDF
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
7.1
Report Versioning
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
7.1
Report Delivery Scheduling
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
7.2
Delivery to Remote Servers
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
7.0

Data Discovery and Visualization

Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
7.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
6.9
Location Analytics / Geographic Visualization
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
6.9
Predictive Analytics
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
7.3

Access Control and Security

Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
7.7
Multi-User Support (named login)
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
7.6
Role-Based Security Model
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
7.7
Multiple Access Permission Levels (Create, Read, Delete)
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
7.0
Single Sign-On (SSO)
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
8.3

Mobile Capabilities

Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
6.7
Responsive Design for Web Access
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
7.7
Dedicated iOS Application
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
6.1
Dedicated Android Application
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
6.1
Dashboard / Report / Visualization Interactivity on Mobile
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
6.8

Application Program Interfaces (APIs) / Embedding

Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
5.7
REST API
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
5.6
Javascript API
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
5.3
iFrames
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
5.3
Java API
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
5.3
Themeable User Interface (UI)
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
6.8
Customizable Platform (Open Source)
Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
6.1

Pros

Kalido Business Information Modeler

  • Kalido has developed a data security and privacy manual for its personnel that is easy to understand and that provides direct guidance with respect to security requirements, including requirements related to support services to Kalido customers.
  • Flexible master data modeling
  • Kalido clearly establishes in its policy documents that Customer Database Information (CDI) is confidential information that must beprotected, and sets forth specific requirements for handling of CDI including encryption during electronic transmission and storage, as well as other controls.
Anonymous | TrustRadius Reviewer

Tableau CRM (formerly Einstein Analytics)

  • Interactive Dashboards, it [consists] of wide variety of charts
  • Data from different sources can be easily integrated with it
  • Security, it provides easy way to secure and share the information with the users
  • Support actions like opening hyperlink etc
  • Almost everything can be done from configuration
  • Data can easily be managed from dataflow.
Shefali Sethia | TrustRadius Reviewer

Cons

Kalido Business Information Modeler

  • Multiple rows, linked by pointers that makes data difficult to read. Could be structured in columns in a table.
  • Kalido indicated in its survey response that it does not formally employ a standard configuration for its workstation builds, and/or it does not periodically review systems for deviations from the standard configuration. The Kalido DSP Manual indicates that Kalido does use a system security agent to maintain patches and anti-malware defense.
Anonymous | TrustRadius Reviewer

Tableau CRM (formerly Einstein Analytics)

  • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
  • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
  • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
  • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
Anonymous | TrustRadius Reviewer

Usability

Kalido Business Information Modeler

No score
No answers yet
No answers on this topic

Tableau CRM (formerly Einstein Analytics)

Tableau CRM (formerly Einstein Analytics) 7.5
Based on 4 answers
Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.
Tony Phan | TrustRadius Reviewer

Support Rating

Kalido Business Information Modeler

No score
No answers yet
No answers on this topic

Tableau CRM (formerly Einstein Analytics)

Tableau CRM (formerly Einstein Analytics) 7.7
Based on 4 answers
I gave Salesforce Einstein Analytics tool a slightly above average rating of 6. Because its trailhead portal has extensive documentation and use cases around how to implement Salesforce tools and how to master their user interface. But it has limited video or human tutorials. Plus, there is not enough background on web analytics, statistical modeling, artificial intelligence or machine learning. So, a user may struggle when leveraging their dashboard or modeling features. Finally, support documents are focused on learning the tool but don't provide enough context on how to do custom implementation or troubleshoot data integration issues.
Anonymous | TrustRadius Reviewer

Implementation Rating

Kalido Business Information Modeler

No score
No answers yet
No answers on this topic

Tableau CRM (formerly Einstein Analytics)

Tableau CRM (formerly Einstein Analytics) 6.0
Based on 2 answers
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
Anonymous | TrustRadius Reviewer

Alternatives Considered

Kalido Business Information Modeler

No answers on this topic

Tableau CRM (formerly Einstein Analytics)

SAC, after our in-depth analysis and extensive testing, was more robust in our opinion. We felt as a team that it offered more out of the box and it appeared that upgrades would be easily available to increase its capabilities and make it more useful for sales team's and our company's needs.
Richard Peterson | TrustRadius Reviewer

Return on Investment

Kalido Business Information Modeler

No answers on this topic

Tableau CRM (formerly Einstein Analytics)

  • Salesforce Einstein Analytics helped lift roi of email marketing campaigns funded by our suppliers or category teams by improving their open and click rates
  • Salesforce Einstein Analytics helped reduce cart abandonments and improved conversion rates of our product campaigns.
  • Salesforce Einstein Analytics was not that effective in improving adoption of AI tools such as chatbot, voice assistant tool or mobile app. Because of lower sample data.
Anonymous | TrustRadius Reviewer

Pricing Details

Kalido Business Information Modeler

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tableau CRM (formerly Einstein Analytics)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Kalido Business Information Modeler
7.0
Tableau CRM (formerly Einstein Analytics)
7.7

Usability

Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
7.5

Support Rating

Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
7.7

Implementation Rating

Kalido Business Information Modeler
Tableau CRM (formerly Einstein Analytics)
6.0

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