KalioCommerce vs. Optimizely Configured Commerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KalioCommerce
Score 7.4 out of 10
Mid-Size Companies (51-1,000 employees)
KalioCommerce is an enterprise eCommerce platform that powers Internet Retailer Top 1000 B2C & B2B brands. According to the vendor, online retailers get the flexibility to build uniquely branded sites with sophisticated business needs, and transform ideas into revenue faster with the platform’s data-driven administration console and cloud architecture. Key customers include Discount Ramps, Hale Groves, AllHeart Medical Supplies, Touch of Class, Arthur Beren Shoes,…N/A
Optimizely Configured Commerce
Score 6.9 out of 10
N/A
Optimizely Configured Commerce is a headless SaaS Commerce platform built to deliver outcomes for B2B vendors.N/A
Pricing
KalioCommerceOptimizely Configured Commerce
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
KalioCommerceOptimizely Configured Commerce
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredRequired
Additional Details
More Pricing Information
Community Pulse
KalioCommerceOptimizely Configured Commerce
Top Pros
Top Cons
Features
KalioCommerceOptimizely Configured Commerce
Online Storefront
Comparison of Online Storefront features of Product A and Product B
KalioCommerce
-
Ratings
Optimizely Configured Commerce
7.2
12 Ratings
6% below category average
Product catalog & listings00 Ratings7.512 Ratings
Product management00 Ratings8.012 Ratings
Bulk product upload00 Ratings7.912 Ratings
Branding00 Ratings6.711 Ratings
Mobile storefront00 Ratings7.49 Ratings
Website integration00 Ratings7.311 Ratings
Visual customization00 Ratings6.510 Ratings
CMS00 Ratings6.712 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
KalioCommerce
-
Ratings
Optimizely Configured Commerce
8.3
11 Ratings
11% above category average
Abandoned cart recovery00 Ratings8.210 Ratings
Checkout user experience00 Ratings8.411 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
KalioCommerce
-
Ratings
Optimizely Configured Commerce
8.6
12 Ratings
3% above category average
eCommerce security00 Ratings8.612 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
KalioCommerce
-
Ratings
Optimizely Configured Commerce
7.3
12 Ratings
3% below category average
Promotions & discounts00 Ratings7.210 Ratings
Personalized recommendations00 Ratings7.412 Ratings
SEO00 Ratings7.211 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
KalioCommerce
-
Ratings
Optimizely Configured Commerce
7.5
12 Ratings
3% below category average
Multi-site management00 Ratings7.58 Ratings
Order processing00 Ratings8.312 Ratings
Inventory management00 Ratings7.411 Ratings
Shipping00 Ratings7.910 Ratings
Custom functionality00 Ratings6.611 Ratings
Best Alternatives
KalioCommerceOptimizely Configured Commerce
Small Businesses
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KalioCommerceOptimizely Configured Commerce
Likelihood to Recommend
8.1
(3 ratings)
6.6
(12 ratings)
Likelihood to Renew
9.3
(3 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
7.2
(12 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
6.9
(12 ratings)
Online Training
6.0
(1 ratings)
-
(0 ratings)
User Testimonials
KalioCommerceOptimizely Configured Commerce
Likelihood to Recommend
KalioCommerce
KalioCommerce is a good choice for mid market companies. IT support required would depend on your particular implementation, of course, but in our case our ecommerce team working with Kalio is able to deal with 95% of the work
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Optimizely
The eCommerce catalog side has a lot of benefits to it and has been much easier to work with and customize than the CMS side. It is this integration and using both for a branded marketing website that has the user journey from browsing and leading into the eCommerce side that has been the bigger challenge, outside of the overall stability of the releases with the bugs we have encountered. I think the solution is well suited if you are mainly a catalog site. We, however, sell machinery and solutions that are not sold via the eCommerce site and we need to showcase them on the website. However, we have a core industrial catalog of consumable products that support the machine and solutions purchases which are very well suited for the eCommerce catalog. It is the CMS/Catalog integration that has caused a need for more customizations to the platform and as a result increased costs to maintain, lowering our overall ROI from the solution. We are also a bit hamstrung by having to rely on our development partner to make changes that our digital agency is better suited to do for us in the CMS. It is requiring extra cost and resources as a result. If more functionality could be surfaced, it would be much better.
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Pros
KalioCommerce
  • They make it easy to create pages for each product.
  • They have a variety of customization options to tailor to the needs of your website.
  • Changes can be made from one part of the site, to the entire site, with ease.
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Optimizely
  • Integration Jobs/Connections - Providing a good out-of-the-box solution to hook into ERPs and common endpoints.
  • Design and Development Partner Network to work with - If you have customizations in mind, the Optimizely partner network will give you the chance to find a suitable partner to meet your needs.
  • Good layout/flow/settings breakdown - There are a lot of "redundant" settings, but the more management access, the better.
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Cons
KalioCommerce
  • Because Kalio has a growing client base, I find them a bit understaffed. The speed at which our company was growing, we needed to lean on them more, but they weren't always able to deliver because of the sheer volume of requests compared to their staff.
  • It's difficult to physically write code within the space they have provided. I find that I have to copy and paste the code into a different text editor to read it better.
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Optimizely
  • Need the ability to look at more of our user data
  • Need the ability to refresh our sandbox environment with production data in quicker, more efficient ways
  • Classic CMS is very limited in ways end users like myself can edit widget content
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Likelihood to Renew
KalioCommerce
KalioCommerce is not simply a software solution, it's an entire organization focused on helping our business grow and improve. They are an extension of my eCommerce team, and their insights and support help us move quicker in an ever changing field. That, in combination with a platform that has proven to be flexible, dependable and intuitive makes renewing a no-brainer.
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Optimizely
No answers on this topic
Usability
KalioCommerce
No answers on this topic
Optimizely
Quite flexible and easy to use for daily marketing user tasks, like updating page listings, promotions, and copy. More in-depth tasks like managing product attributes, rearranging product taxonomy placement, and CMS editing are not user-friendly and require a careful and detailed process to follow.
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Support Rating
KalioCommerce
No answers on this topic
Optimizely
It's a mixed bag. The team has been very nice, but there has been an underlying feeling of condescension because we have complained or "caused trouble" over the inadequacy of the CMS component. Also, support for modifications or UI changes has been terribly slow. Understandably, COVID has made life hard for everyone, but there is an expectation that we complete our work immediately, but their team will "put it in queue" when we have a request or find a bug. Further, we certainly feel that we were sold a list of capabilities that we have not seen come to fruition. Finally, the change of ownership 3 times (Insite -> Epi -> Opti) over our implementation period has been both confusing and disruptive.
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Alternatives Considered
KalioCommerce
Having used Magento and Joomla in the past to manage websites, the KalioCommerce platform allows access to much deeper levels of the platform to better customize it for our needs. In addition, the platform is much more robust, able to handle complex, huge product catalogs, and is more flexible in terms of integration with other tools and services.
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Optimizely
I was not very involved with this process. It has been 3 years since we made a decision and I can't even remember the name of the other companies we were considering. I was in a different role then so I was less involved with the eCommerce department. I do remember really liking the people we were working with. That played a huge role in our selection since we would be working with them for years on the site.
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Return on Investment
KalioCommerce
  • Increased employee efficiency
  • Better customer service.
  • Easier, hassle-free product management.
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Optimizely
  • Automation of updates and integration with ERP has saved time and provides reliable data for the website in sync with ERP
  • Integration with external PIM has saved time and provides reliable sync with content data for the website. Changes and improvements have been slow and difficult.
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ScreenShots

Optimizely Configured Commerce Screenshots

Screenshot of Segmentation and personalizationScreenshot of Promotions and recommendationsScreenshot of Multisite managementScreenshot of Customer-specific pricingScreenshot of Catalog and content managementScreenshot of Cart and checkout