What users are saying about
4 Ratings
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Score 7.4 out of 100
50 Ratings
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Score 6.8 out of 100

Feature Set Ratings

    Online Storefront

    KalioCommerce

    Feature Set Not Supported
    N/A
    7.2

    Optimizely B2C Commerce Cloud

    72%
    Optimizely B2C Commerce Cloud ranks higher in 9/9 features

    Product catalog & listings

    N/A
    0 Ratings
    7.0
    70%
    25 Ratings

    Product management

    N/A
    0 Ratings
    5.7
    57%
    25 Ratings

    Bulk product upload

    N/A
    0 Ratings
    7.5
    75%
    21 Ratings

    Branding

    N/A
    0 Ratings
    7.0
    70%
    23 Ratings

    Mobile storefront

    N/A
    0 Ratings
    7.1
    71%
    20 Ratings

    Product variations

    N/A
    0 Ratings
    7.1
    71%
    21 Ratings

    Website integration

    N/A
    0 Ratings
    7.6
    76%
    24 Ratings

    Visual customization

    N/A
    0 Ratings
    7.4
    74%
    23 Ratings

    CMS

    N/A
    0 Ratings
    8.4
    84%
    25 Ratings

    Online Shopping Cart

    KalioCommerce

    Feature Set Not Supported
    N/A
    7.2

    Optimizely B2C Commerce Cloud

    72%
    Optimizely B2C Commerce Cloud ranks higher in 2/2 features

    Abandoned cart recovery

    N/A
    0 Ratings
    7.0
    70%
    15 Ratings

    Checkout user experience

    N/A
    0 Ratings
    7.3
    73%
    19 Ratings

    Online Payment System

    KalioCommerce

    Feature Set Not Supported
    N/A
    8.0

    Optimizely B2C Commerce Cloud

    80%
    Optimizely B2C Commerce Cloud ranks higher in 1/1 features

    eCommerce security

    N/A
    0 Ratings
    8.0
    80%
    17 Ratings

    eCommerce Marketing

    KalioCommerce

    Feature Set Not Supported
    N/A
    6.6

    Optimizely B2C Commerce Cloud

    66%
    Optimizely B2C Commerce Cloud ranks higher in 3/3 features

    Promotions & discounts

    N/A
    0 Ratings
    6.5
    65%
    21 Ratings

    Personalized recommendations

    N/A
    0 Ratings
    6.8
    68%
    21 Ratings

    SEO

    N/A
    0 Ratings
    6.6
    66%
    21 Ratings

    eCommerce Business Management

    KalioCommerce

    Feature Set Not Supported
    N/A
    7.4

    Optimizely B2C Commerce Cloud

    74%
    Optimizely B2C Commerce Cloud ranks higher in 5/5 features

    Multi-site management

    N/A
    0 Ratings
    7.3
    73%
    20 Ratings

    Order processing

    N/A
    0 Ratings
    7.9
    79%
    19 Ratings

    Inventory management

    N/A
    0 Ratings
    7.8
    78%
    15 Ratings

    Shipping

    N/A
    0 Ratings
    7.5
    75%
    16 Ratings

    Custom functionality

    N/A
    0 Ratings
    6.6
    66%
    23 Ratings

    Attribute Ratings

    • KalioCommerce is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

    Likelihood to Recommend

    8.1

    KalioCommerce

    81%
    3 Ratings
    7.5

    Optimizely B2C Commerce Cloud

    75%
    26 Ratings

    Likelihood to Renew

    9.3

    KalioCommerce

    93%
    3 Ratings
    4.6

    Optimizely B2C Commerce Cloud

    46%
    2 Ratings

    Usability

    KalioCommerce

    N/A
    0 Ratings
    6.8

    Optimizely B2C Commerce Cloud

    68%
    7 Ratings

    Availability

    9.1

    KalioCommerce

    91%
    2 Ratings

    Optimizely B2C Commerce Cloud

    N/A
    0 Ratings

    Support Rating

    KalioCommerce

    N/A
    0 Ratings
    8.2

    Optimizely B2C Commerce Cloud

    82%
    2 Ratings

    Online Training

    6.0

    KalioCommerce

    60%
    1 Rating

    Optimizely B2C Commerce Cloud

    N/A
    0 Ratings

    Implementation Rating

    KalioCommerce

    N/A
    0 Ratings
    2.7

    Optimizely B2C Commerce Cloud

    27%
    2 Ratings

    Likelihood to Recommend

    KalioCommerce

    KalioCommerce is a good choice for mid market companies. IT support required would depend on your particular implementation, of course, but in our case our ecommerce team working with Kalio is able to deal with 95% of the work
    Read full review

    Optimizely

    Our experience may be unique because we opted for an Epi core team to implement our website/console set-up and connection to our PIM and ERP. The experience may have been different with a 3rd party or it may not have. That said, we have been live with our primary website for almost 2 years and I still do not consider it was ever "done". We have been going back and forth on functionality issues and bugs since launch. I have low confidence that changes made the previous day will 100% be online the next - so my team rechecks the work they did the previous day to ensure everything is online. The addition of a second channel and enhancement requests have compounded the issues. I feel this product would work fine with singular or less complex market SKU offerings.
    Read full review

    Pros

    KalioCommerce

    • They make it easy to create pages for each product.
    • They have a variety of customization options to tailor to the needs of your website.
    • Changes can be made from one part of the site, to the entire site, with ease.
    Read full review

    Optimizely

    • Episerver has a robust discount engine. This engine, combined with "visitor groups" allow our marketing department to categorize customers and offer a variety of discounts to targeted customers at specific times.
    • Episerver has a full-featured, storefront experience that can handle everything you might want for an e-commerce website.
    • Episerver offers A/B testing that can be helpful for trying out new content ideas and tracking the results.
    Read full review

    Cons

    KalioCommerce

    • Because Kalio has a growing client base, I find them a bit understaffed. The speed at which our company was growing, we needed to lean on them more, but they weren't always able to deliver because of the sheer volume of requests compared to their staff.
    • It's difficult to physically write code within the space they have provided. I find that I have to copy and paste the code into a different text editor to read it better.
    Read full review

    Optimizely

    • Support. Episerver used to have direct support and access to the tech team to discuss and resolve issues. The new support portal is not enough for developer needs.
    • Quality Assurance. We find issues in the Episerver code that should have been resolved in QA before release.
    • Sales. Episervers sells the framework as a solution while showing Alloy. While it helps Episerver sell more, it puts the implementation partner into trouble as the client thinks they bought the solution. Episerver does not provide a solution. It provides a framework that you can build a solution on.
    Read full review

    Pricing Details

    KalioCommerce

    Starting Price

    Editions & Modules

    KalioCommerce editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required

      Additional Details

      Optimizely B2C Commerce Cloud

      Starting Price

      Editions & Modules

      Optimizely B2C Commerce Cloud editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Pricing Info

        Likelihood to Renew

        KalioCommerce

        KalioCommerce is not simply a software solution, it's an entire organization focused on helping our business grow and improve. They are an extension of my eCommerce team, and their insights and support help us move quicker in an ever changing field. That, in combination with a platform that has proven to be flexible, dependable and intuitive makes renewing a no-brainer.
        Read full review

        Optimizely

        Really want to be able to spend more time and resources on rolling out new things with Episerver but at the moment we seem to be fixing alot of issues and pain points with the way our system was setup.
        Read full review

        Usability

        KalioCommerce

        No answers on this topic

        Optimizely

        The administrative interface is largely intuitive and relatively easy to use. The complexity of business needs and ability to customize can affect this (i.e. you have to set up and develop with the user in mind), but the basic structure is largely solid. There are some areas of redundancy (such as Commerce Manager overlapping with other administrative areas) that can sometimes cause confusion or offer some functions in one place, whereas other related functions are managed on a completely different page.
        Read full review

        Support Rating

        KalioCommerce

        No answers on this topic

        Optimizely

        We had an incredible team at Episerver Supporting us with the go live, reviewing our integration, and pushing our integration partner to deliver a quality product
        Read full review

        Implementation Rating

        KalioCommerce

        No answers on this topic

        Optimizely

        Fully understand what is OOTB feature of the platform before proceeding to develop. Then implement a customization of key features once you can prove they are working as OOTB to make them more user friendly and productive for the business. Eg pre order and e gift card
        Read full review

        Alternatives Considered

        KalioCommerce

        Having used Magento and Joomla in the past to manage websites, the KalioCommerce platform allows access to much deeper levels of the platform to better customize it for our needs. In addition, the platform is much more robust, able to handle complex, huge product catalogs, and is more flexible in terms of integration with other tools and services.
        Read full review

        Optimizely

        Optimizely Commerce Cloud offers a very wide range of features for admin users. There is less a need for an IT specialist or programmer to be involved when changes need to be made.
        Read full review

        Return on Investment

        KalioCommerce

        • Increased employee efficiency
        • Better customer service.
        • Easier, hassle-free product management.
        Read full review

        Optimizely

        • Positive: We have a usable website - better than what we had before and we are seeing a constant increase in adoption.
        • Positive: Counter associates are using the website to help customers.
        • Negative: Too much time being spent QCing previous work.
        Read full review

        Screenshots

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