4 Ratings
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Score 7.4 out of 100
47 Ratings
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Score 6.6 out of 100

Likelihood to Recommend

KalioCommerce

KalioCommerce is a good choice for mid market companies. IT support required would depend on your particular implementation, of course, but in our case our ecommerce team working with Kalio is able to deal with 95% of the work
Monique Trulson | TrustRadius Reviewer

Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)

Our experience may be unique because we opted for an Epi core team to implement our website/console set-up and connection to our PIM and ERP. The experience may have been different with a 3rd party or it may not have. That said, we have been live with our primary website for almost 2 years and I still do not consider it was ever "done". We have been going back and forth on functionality issues and bugs since launch. I have low confidence that changes made the previous day will 100% be online the next - so my team rechecks the work they did the previous day to ensure everything is online. The addition of a second channel and enhancement requests have compounded the issues. I feel this product would work fine with singular or less complex market SKU offerings.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
7.1
Product catalog & listings
KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
6.6
Product management
KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
5.9
Bulk product upload
KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
7.1
Branding
KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
7.5
Mobile storefront
KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
7.1
Product variations
KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
7.2
Website integration
KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
7.3
Visual customization
KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
7.1
CMS
KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
8.2

Online Shopping Cart

KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
6.6
Abandoned cart recovery
KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
6.3
Checkout user experience
KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
6.9

Online Payment System

KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
7.7
eCommerce security
KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
7.7

eCommerce Marketing

KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
6.5
Promotions & discounts
KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
5.9
Personalized recommendations
KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
6.4
SEO
KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
7.2

eCommerce Business Management

KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
7.2
Multi-site management
KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
6.9
Order processing
KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
7.7
Inventory management
KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
7.5
Shipping
KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
7.0
Custom functionality
KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
6.8

Pros

KalioCommerce

  • They make it easy to create pages for each product.
  • They have a variety of customization options to tailor to the needs of your website.
  • Changes can be made from one part of the site, to the entire site, with ease.
Devin Gray | TrustRadius Reviewer

Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)

  • Episerver has a robust discount engine. This engine, combined with "visitor groups" allow our marketing department to categorize customers and offer a variety of discounts to targeted customers at specific times.
  • Episerver has a full-featured, storefront experience that can handle everything you might want for an e-commerce website.
  • Episerver offers A/B testing that can be helpful for trying out new content ideas and tracking the results.
Tim Hardy | TrustRadius Reviewer

Cons

KalioCommerce

  • Because Kalio has a growing client base, I find them a bit understaffed. The speed at which our company was growing, we needed to lean on them more, but they weren't always able to deliver because of the sheer volume of requests compared to their staff.
  • It's difficult to physically write code within the space they have provided. I find that I have to copy and paste the code into a different text editor to read it better.
Libu Chacko | TrustRadius Reviewer

Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)

  • Support. Episerver used to have direct support and access to the tech team to discuss and resolve issues. The new support portal is not enough for developer needs.
  • Quality Assurance. We find issues in the Episerver code that should have been resolved in QA before release.
  • Sales. Episervers sells the framework as a solution while showing Alloy. While it helps Episerver sell more, it puts the implementation partner into trouble as the client thinks they bought the solution. Episerver does not provide a solution. It provides a framework that you can build a solution on.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

KalioCommerce

KalioCommerce 9.3
Based on 3 answers
KalioCommerce is not simply a software solution, it's an entire organization focused on helping our business grow and improve. They are an extension of my eCommerce team, and their insights and support help us move quicker in an ever changing field. That, in combination with a platform that has proven to be flexible, dependable and intuitive makes renewing a no-brainer.
Monique Trulson | TrustRadius Reviewer

Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)

Optimizely Commerce Cloud (formerly Episerver Commerce Cloud) 4.6
Based on 2 answers
Really want to be able to spend more time and resources on rolling out new things with Episerver but at the moment we seem to be fixing alot of issues and pain points with the way our system was setup.
Nadia Lotter | TrustRadius Reviewer

Usability

KalioCommerce

No score
No answers yet
No answers on this topic

Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)

Optimizely Commerce Cloud (formerly Episerver Commerce Cloud) 6.4
Based on 6 answers
The administrative interface is largely intuitive and relatively easy to use. The complexity of business needs and ability to customize can affect this (i.e. you have to set up and develop with the user in mind), but the basic structure is largely solid. There are some areas of redundancy (such as Commerce Manager overlapping with other administrative areas) that can sometimes cause confusion or offer some functions in one place, whereas other related functions are managed on a completely different page.
Anonymous | TrustRadius Reviewer

Support Rating

KalioCommerce

No score
No answers yet
No answers on this topic

Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)

Optimizely Commerce Cloud (formerly Episerver Commerce Cloud) 8.2
Based on 2 answers
We had an incredible team at Episerver Supporting us with the go live, reviewing our integration, and pushing our integration partner to deliver a quality product
Nadia Lotter | TrustRadius Reviewer

Implementation Rating

KalioCommerce

No score
No answers yet
No answers on this topic

Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)

Optimizely Commerce Cloud (formerly Episerver Commerce Cloud) 2.7
Based on 2 answers
Fully understand what is OOTB feature of the platform before proceeding to develop. Then implement a customization of key features once you can prove they are working as OOTB to make them more user friendly and productive for the business. Eg pre order and e gift card
Nadia Lotter | TrustRadius Reviewer

Alternatives Considered

KalioCommerce

Having used Magento and Joomla in the past to manage websites, the KalioCommerce platform allows access to much deeper levels of the platform to better customize it for our needs. In addition, the platform is much more robust, able to handle complex, huge product catalogs, and is more flexible in terms of integration with other tools and services.
Monique Trulson | TrustRadius Reviewer

Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)

Optimizely Commerce Cloud [(formerly Episerver Commerce Cloud)] offers a very wide range of features for admin users. There is less a need for a IT specialist or programmer to be involved when changes need to be made.
Anonymous | TrustRadius Reviewer

Return on Investment

KalioCommerce

  • Increased employee efficiency
  • Better customer service.
  • Easier, hassle-free product management.
Devin Gray | TrustRadius Reviewer

Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)

  • Our rocky implementation was very costly to our organization
  • The untestable nature of epiCommerce has cost us a lot in development time and fragile integrations
  • The difficult database schema has cost us a great deal of development time for maintenance and new feature development
Tim Hardy | TrustRadius Reviewer

Screenshots

Pricing Details

KalioCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

KalioCommerce
8.1
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
7.1

Likelihood to Renew

KalioCommerce
9.3
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
4.6

Usability

KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
6.4

Reliability and Availability

KalioCommerce
9.1
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)

Support Rating

KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
8.2

Online Training

KalioCommerce
6.0
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)

Implementation Rating

KalioCommerce
Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)
2.7

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