KalioCommerce vs. TrueCommerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KalioCommerce
Score 7.4 out of 10
Mid-Size Companies (51-1,000 employees)
KalioCommerce is an enterprise eCommerce platform that powers Internet Retailer Top 1000 B2C & B2B brands. According to the vendor, online retailers get the flexibility to build uniquely branded sites with sophisticated business needs, and transform ideas into revenue faster with the platform’s data-driven administration console and cloud architecture. Key customers include Discount Ramps, Hale Groves, AllHeart Medical Supplies, Touch of Class, Arthur Beren Shoes,…N/A
TrueCommerce
Score 5.4 out of 10
N/A
Truecommerce EDI software is supported by a global commerce network that is used to connect with 160,000+ retailers. Headquartered in Cranberry Township, PA, the TrueCommerce Trading Partner EDI Platform is designed to offer an end-to-end solution for EDI compliance and integration.N/A
Pricing
KalioCommerceTrueCommerce
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
KalioCommerceTrueCommerce
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
KalioCommerceTrueCommerce
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10

No answers on this topic

Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Anypoint Platform
Anypoint Platform
Score 8.2 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
TIBCO B2B Integration Solution
TIBCO B2B Integration Solution
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KalioCommerceTrueCommerce
Likelihood to Recommend
8.1
(3 ratings)
10.0
(4 ratings)
Likelihood to Renew
9.3
(3 ratings)
10.0
(4 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(2 ratings)
Online Training
6.0
(1 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
KalioCommerceTrueCommerce
Likelihood to Recommend
KalioCommerce
KalioCommerce is a good choice for mid market companies. IT support required would depend on your particular implementation, of course, but in our case our ecommerce team working with Kalio is able to deal with 95% of the work
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TrueCommerce
If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
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Pros
KalioCommerce
  • They make it easy to create pages for each product.
  • They have a variety of customization options to tailor to the needs of your website.
  • Changes can be made from one part of the site, to the entire site, with ease.
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TrueCommerce
  • Page layout.
  • Processing purchases.
  • Ease of creation.
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Cons
KalioCommerce
  • Because Kalio has a growing client base, I find them a bit understaffed. The speed at which our company was growing, we needed to lean on them more, but they weren't always able to deliver because of the sheer volume of requests compared to their staff.
  • It's difficult to physically write code within the space they have provided. I find that I have to copy and paste the code into a different text editor to read it better.
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TrueCommerce
  • Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered.
  • Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered.
  • Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it.
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Likelihood to Renew
KalioCommerce
KalioCommerce is not simply a software solution, it's an entire organization focused on helping our business grow and improve. They are an extension of my eCommerce team, and their insights and support help us move quicker in an ever changing field. That, in combination with a platform that has proven to be flexible, dependable and intuitive makes renewing a no-brainer.
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TrueCommerce
I no longer work in a company that would utilize it.
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Usability
KalioCommerce
No answers on this topic
TrueCommerce
I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.
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Support Rating
KalioCommerce
No answers on this topic
TrueCommerce
We've worked with ecommerce providers for over 12 years, and we have yet to find another solution that provides the same level of responsiveness and accessibility as Nexternal's account representatives.
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Implementation Rating
KalioCommerce
No answers on this topic
TrueCommerce
I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
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Alternatives Considered
KalioCommerce
Having used Magento and Joomla in the past to manage websites, the KalioCommerce platform allows access to much deeper levels of the platform to better customize it for our needs. In addition, the platform is much more robust, able to handle complex, huge product catalogs, and is more flexible in terms of integration with other tools and services.
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TrueCommerce
When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.
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Return on Investment
KalioCommerce
  • Increased employee efficiency
  • Better customer service.
  • Easier, hassle-free product management.
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TrueCommerce
  • Decreased efficiency in terms of how long it takes to enter order.
  • Very quick with reporting which was great for meetings and customer service calls.
  • Inefficient in terms of shipping abilities.
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ScreenShots