What users are saying about
28 Ratings
125 Ratings
28 Ratings
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Score 8.1 out of 100
125 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Feature Set Ratings

    Video Marketing

    7.6

    Kaltura

    76%

    Loom

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 6/6 features

    Lead generation

    6.0
    60%
    2 Ratings
    N/A
    0 Ratings

    Video personalization

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    eCommerce

    6.0
    60%
    2 Ratings
    N/A
    0 Ratings

    Support for advertisements

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Video SEO

    7.5
    75%
    3 Ratings
    N/A
    0 Ratings

    Integration to Marketing Automation

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Video Platform Integrations

    7.3

    Kaltura

    73%

    Loom

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 4/4 features

    Integration to Salesforce.com

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Integration to Marketo

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Integration to Eloqua

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Integration to LMS

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Video Security

    8.4

    Kaltura

    84%

    Loom

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 5/5 features

    Video access controls

    8.6
    86%
    7 Ratings
    N/A
    0 Ratings

    User management

    8.0
    80%
    7 Ratings
    N/A
    0 Ratings

    Video link sharing

    8.0
    80%
    7 Ratings
    N/A
    0 Ratings

    Internal video

    9.0
    90%
    6 Ratings
    N/A
    0 Ratings

    External video

    8.3
    83%
    7 Ratings
    N/A
    0 Ratings

    Video Player

    8.1

    Kaltura

    81%

    Loom

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 4/4 features

    Player customization

    8.5
    85%
    5 Ratings
    N/A
    0 Ratings

    Embedded videos

    8.5
    85%
    6 Ratings
    N/A
    0 Ratings

    Video quality / Bandwidth controls

    9.0
    90%
    6 Ratings
    N/A
    0 Ratings

    Mobile compatibility

    6.4
    64%
    6 Ratings
    N/A
    0 Ratings

    Video Analytics

    6.8

    Kaltura

    68%

    Loom

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 5/5 features

    A/B testing

    6.0
    60%
    2 Ratings
    N/A
    0 Ratings

    Streaming quality reports

    6.9
    69%
    3 Ratings
    N/A
    0 Ratings

    Per viewer tracking

    6.9
    69%
    5 Ratings
    N/A
    0 Ratings

    Per video tracking

    6.9
    69%
    5 Ratings
    N/A
    0 Ratings

    Video analytics dashboard

    7.4
    74%
    5 Ratings
    N/A
    0 Ratings

    Video Hosting, Management & Storage

    8.2

    Kaltura

    82%

    Loom

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 6/6 features

    On-Demand video

    8.3
    83%
    5 Ratings
    N/A
    0 Ratings

    Live streaming

    7.5
    75%
    3 Ratings
    N/A
    0 Ratings

    Impact of streaming on network

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Video upload & format support

    8.3
    83%
    7 Ratings
    N/A
    0 Ratings

    Video library / File management

    8.0
    80%
    7 Ratings
    N/A
    0 Ratings

    Video portal

    8.7
    87%
    6 Ratings
    N/A
    0 Ratings

    Video Engagement

    7.4

    Kaltura

    74%

    Loom

    Feature Set Not Supported
    N/A
    Kaltura ranks higher in 3/3 features

    Audience polling

    6.9
    69%
    2 Ratings
    N/A
    0 Ratings

    Audience Q&A / Live chat

    6.4
    64%
    2 Ratings
    N/A
    0 Ratings

    Video comments

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Loom is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.0

    Kaltura

    80%
    11 Ratings
    9.6

    Loom

    96%
    25 Ratings

    Likelihood to Renew

    6.3

    Kaltura

    63%
    3 Ratings

    Loom

    N/A
    0 Ratings

    Usability

    Kaltura

    N/A
    0 Ratings
    10.0

    Loom

    100%
    3 Ratings

    Performance

    Kaltura

    N/A
    0 Ratings
    10.0

    Loom

    100%
    4 Ratings

    Support Rating

    5.0

    Kaltura

    50%
    2 Ratings
    8.9

    Loom

    89%
    14 Ratings

    Ease of integration

    Kaltura

    N/A
    0 Ratings
    8.1

    Loom

    81%
    2 Ratings

    Likelihood to Recommend

    Kaltura

    Kaltura is an excellent tool IF you have a large library of content. It can be pretty pricey so if you are early in launching an online program you may be better off waiting a few years until you've amassed a large enough catalog to warrant the investment in such a tool. The tool is best purchased by a University or company-wide vs having a single department try to find the budget for it. The unlimited plan pays for itself in most cases if you go this route. Secondly, you must be willing to invest time and resources into on-going training for your faculty and staff, especially for those who wish to create their own media and use the quizzing features.
    Read full review

    Loom, Inc

    Any communication that needs to be executed can be done via Loom. Loom simplifies communication by providing video and audio inputs, which minimizes the amount of time it takes to communicate something and reduces any potential misunderstandings for us. We use Loom quite extensively in our day to day operations - 1. We have Software for which bugs, feature explanations, and design walkthroughs for our internal team are communicated through Loom videos. 2. We also service clients' development requirements, for which we use Loom to communicate development feedback and bugs using Loom. 3. We also teach the service clients how to use certain tools/elements online, which we use Loom to document. 4. We have recently started using Loom for product walk-throughs as well.
    Read full review

    Pros

    Kaltura

    • Very easy to use interface for uploading videos or capturing a screen recording. There are very few clicks required to get the media up and running. The video conversion process that happens on the back-end is fast and provides videos in device agnostic formats.
    • Integrates well with other systems, such as our Moodle LMS. This extends the capabilities of the LMS and also allows us to keep video/multimedia content organized in a central location (the KMC).
    • Kaltura can be connected to various processes within your organization. For example, we have a system in place that allows a video lecture in a classroom to be uploaded to Kaltura in a very easy manner.
    • User/role management is very important as some people on campus have more privileges to publish content than do others. We have Kaltura connected to our Single Sign-On solution for authentication and we can assign roles to specific people within the Kaltura software.
    Read full review

    Loom, Inc

    • They're constantly improving the app, adding features and fixing bugs.
    • The agility to go from screen recording to share is insane.
    • It's free for the basic version and very affordable for the premium.
    • They've got great foldering system that lets us create shareable folders for client videos, team videos, and more.
    Read full review

    Cons

    Kaltura

    • As it relates to the LMS integration, we would like to see improved workflow. But that may be just as much a Canvas issue as a Kaltura issue.
    • I would like to see the ability to add inline, anchored comments to the video timeline.
    • We are seeing issues with compatibility with certain browsers - especially Chrome. The faster Kaltura can move away from Flash the better.
    • The capture appliance (CaptureSpace Lite) needs to be reconsidered. It's not intutive enough.
    Read full review

    Loom, Inc

    • The video trim feature has improved a lot recently, but it's still not perfect. Sometimes when I trim a video clip, it distorts other parts of the video.
    • It would be nice if they had a referral/affiliate program. I would get all my friends to sign up!
    Read full review

    Pricing Details

    Kaltura

    Starting Price

    Editions & Modules

    Kaltura editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Loom

      Starting Price

      $8 per month

      Editions & Modules

      Loom editions and modules pricing
      EditionModules
      StarterFree1
      Business102
      EnterpriseCustom Pricing3

      Footnotes

      1. none
      2. per creator/per month
      3. none

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Likelihood to Renew

      Kaltura

      The choice to renew our subscription does not belong to us, though we are able to provide input. We are aware of competitive products who have matured in the past three years, and we are aware now of alternatives to conventional plugin usage (LTI).
      Read full review

      Loom, Inc

      No answers on this topic

      Usability

      Kaltura

      No answers on this topic

      Loom, Inc

      It's dirt easy for the one thing it does exceptionally well. If you think, "hmmm, I should make a quick screen capture of this thing on screen, you can start recording in seconds with almost no additional effort." Once you're done, the recording is automatically uploaded to your account site, and automatically creates a URL you can copy and share with your target audience. From IDEA to EXECUTION to DISTRIBUTION is literally seconds.
      Read full review

      Performance

      Kaltura

      No answers on this topic

      Loom, Inc

      Loom is one of my favorite solutions and I've been a raving fan since they first launched. The value of quickly sharing videos in seconds is amazing. Our customers love it so much that they have even downloaded the Loom Chrome extension for their own use with their clients! It's so simple, and nothing else compares or competes.
      Read full review

      Support Rating

      Kaltura

      The first line support agents seldom are able to diagnose or troubleshoot any problems that we have. These agents simply open support tickets in their system which are escalated to a foreign level 2 support agent which creates at least a day delay between reporting a problem and getting initial feedback. Any back-and-forth questions add at least another day delay.
      Read full review

      Loom, Inc

      I use Loom for simple tasks. Never used customer support really. It's so simple to use. I haven't had any real issue with Loom which would require customer support to help me out. So I just put 5 because I don't know if the customer support is good or bad since I never used, so I'm kind of neutral.
      Read full review

      Alternatives Considered

      Kaltura

      Kaltura was the best option given the sheer volume of people we needed to support digitally. Others were better in their own regard, but due to limitations in number of attendees or sessions, Kaltura was the best option
      Read full review

      Loom, Inc

      I selected Loom because of product superiority and intuitiveness. Loom has high quality videos compared to others, the Freemium tier is very exciting in Loom. Loom is a multipurpose tool that comes to our help in many areas- whereas other tools are more focused on a specific vertical like sales/ marketing/ learning.
      Read full review

      Return on Investment

      Kaltura

      • Managing video content with the KMC has greatly reduced the amount of hours previously needed to manage.
      • User issues ie: uploading video, viewing video has been greatly reduced.
      • Increased user engagement with using video in LMS courses. We currently have 6,929 videos on our system. Last month , 2/1/14, 17,623 videos were viewed at least 75% of the way through.
      Read full review

      Loom, Inc

      • Loom has saved us a lot of time because we can record videos for our customers instead of walking them through something one-on-one.
      • Loom has helped us have better tools for our customers who often request video trainings.
      • Loom has helped us easily communicate with each other as a team about how new software works, how to replicate bugs we see, and other messages that work best with visuals.
      Read full review

      Screenshots

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