What users are saying about
26 Ratings
59 Ratings
26 Ratings
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Score 8.9 out of 100
59 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

  • Zoho Cliq ranks higher in 1 feature set: Project Management

Project Management

6.5

Kanban Tool

65%
8.6

Zoho Cliq

86%
Kanban Tool ranks higher in 12/15 features

Task Management

9.7
97%
11 Ratings
7.5
75%
2 Ratings

Resource Management

7.3
73%
8 Ratings
N/A
0 Ratings

Gantt Charts

1.0
10%
3 Ratings
N/A
0 Ratings

Scheduling

7.0
70%
9 Ratings
7.0
70%
1 Rating

Workflow Automation

6.7
67%
9 Ratings
9.0
90%
1 Rating

Team Collaboration

9.1
91%
11 Ratings
N/A
0 Ratings

Support for Agile Methodology

8.0
80%
10 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

3.7
37%
6 Ratings
N/A
0 Ratings

Document Management

4.5
45%
7 Ratings
N/A
0 Ratings

Email integration

7.3
73%
9 Ratings
N/A
0 Ratings

Mobile Access

8.4
84%
8 Ratings
10.0
100%
2 Ratings

Timesheet Tracking

7.6
76%
6 Ratings
N/A
0 Ratings

Change request and Case Management

7.6
76%
7 Ratings
N/A
0 Ratings

Budget and Expense Management

3.0
30%
4 Ratings
N/A
0 Ratings

Search

N/A
0 Ratings
9.5
95%
2 Ratings

Professional Services Automation

5.8

Kanban Tool

58%

Zoho Cliq

Feature Set Not Supported
N/A
Kanban Tool ranks higher in 4/4 features

Quotes/estimates

6.3
63%
4 Ratings
N/A
0 Ratings

Invoicing

4.7
47%
4 Ratings
N/A
0 Ratings

Project & financial reporting

3.0
30%
4 Ratings
N/A
0 Ratings

Integration with accounting software

9.0
90%
1 Rating
N/A
0 Ratings

Communication

Kanban Tool

Feature Set Not Supported
N/A
7.8

Zoho Cliq

78%
Zoho Cliq ranks higher in 5/5 features

Chat

N/A
0 Ratings
10.0
100%
2 Ratings

Notifications

N/A
0 Ratings
10.0
100%
2 Ratings

Discussions

N/A
0 Ratings
10.0
100%
2 Ratings

Surveys

N/A
0 Ratings
5.0
50%
1 Rating

Internal knowledgebase

N/A
0 Ratings
4.0
40%
1 Rating

File Sharing & Management

Kanban Tool

Feature Set Not Supported
N/A
9.5

Zoho Cliq

95%
Zoho Cliq ranks higher in 5/5 features

Video files

N/A
0 Ratings
9.5
95%
2 Ratings

Audio files

N/A
0 Ratings
9.5
95%
2 Ratings

Access control

N/A
0 Ratings
9.5
95%
2 Ratings

Advanced security features

N/A
0 Ratings
9.0
90%
2 Ratings

Device sync

N/A
0 Ratings
10.0
100%
2 Ratings

Attribute Ratings

  • Zoho Cliq is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

9.7

Kanban Tool

97%
11 Ratings
10.0

Zoho Cliq

100%
5 Ratings

Likelihood to Renew

9.1

Kanban Tool

91%
2 Ratings
10.0

Zoho Cliq

100%
2 Ratings

Usability

6.0

Kanban Tool

60%
4 Ratings
10.0

Zoho Cliq

100%
1 Rating

Support Rating

8.3

Kanban Tool

83%
8 Ratings
10.0

Zoho Cliq

100%
2 Ratings

Implementation Rating

8.2

Kanban Tool

82%
2 Ratings

Zoho Cliq

N/A
0 Ratings

Likelihood to Recommend

Shore Labs

Kanban is well suited for a fast-paced working environment for larger teams who want continuous communication with users. Kanban is good for rapid development and daily meetings for updates and statuses. Kanban is less suited for smaller teams or groups who don't require collaboration and constant communication with involved users. Kanban is time-consuming and it takes additional effort outside of your regular work to maintain and manage the tool.
Read full review

Zoho Corporation

Zoho Cliq has allowed our office to be remote-worker friendly since onboarding. Teams are able to meet throughout the day with ease. Completing "@" messages allow for inter-office communication in a semi-public space (i.e. on our #Sales channel, a sales team member can "@" me to ask a question, and if I don't answer, a teammate can reply first). And having the audio/screen share capability allows "parking lot" conversations to not derail the chat. The only caveat really is your available screen real estate to manage multiple conversations at once. Honestly, as a product, it feels as potent as Slack or Discord (minus silly bots). I don't have a single complaint about the platform.
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Pros

Shore Labs

  • It provides a good basic overview of where tasks are on a timeline (particularly helpful for a pull-based approach).
  • It provides a good collaborative space to have multiple folks commenting on multiple tasks.
  • It does a good job of managing very basic visual elements of an agile development cycle.
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Zoho Corporation

  • Its interface is really simple to use so you don't need to spend a lot of time training your people to manage incoming contacts.
  • The visitor tracking is excellent. It will provide a lot of very useful data for your team to see what works on your site and what doesn't.
  • It integrates really well with other Zoho apps.
  • Their support is excellent. We got useful, informative responses from them when we had to contact them.
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Cons

Shore Labs

  • Kanban does not show the task or story clearly. You have to open the project separately to view the details of the project.
  • Kanban gives a higher level project management view but it lacks customization and personal settings features.
  • I would like to see Kanban provide mobile access to their tool, data, and board. This would be very useful for all companies and provide an increase in efficiency and productivity.
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Zoho Corporation

  • Not missing functionality as such but would be useful to record audio chats
  • Zoho not as widely adopted than other Chat clients like Hangouts/Skype
Read full review

Pricing Details

Kanban Tool

Starting Price

$5 per month per user

Editions & Modules

Kanban Tool editions and modules pricing
EditionModules
Kanban Tool On-Site Enterprise10801
Kanban Tool On-Site Team6002
Kanban Tool Enterprise93
Kanban Tool Team54

Footnotes

  1. per year per 10-user pack
  2. per year per 10-user pack
  3. per month per user
  4. per month per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Zoho Cliq

Starting Price

$0

Editions & Modules

Zoho Cliq editions and modules pricing
EditionModules
Free01
Unlimited$3/user/month2

Footnotes

  1. none
  2. up to 500 users

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Billed monthly: Up to 500 users = $3 / user / month 501 - 1000 users = $2.5 / user / month 1001 - 5000 users = $2 / user / month 5001 - 10K users = $1.5 / user / month 10K + = Rs. 40 / user / month (or) $1 / user / month

Likelihood to Renew

Shore Labs

We are more likely than not to renew our use of Kanban. Even with its limits, it still is a good product that fulfills our needs.
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Zoho Corporation

Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
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Usability

Shore Labs

Again, this is a strong tool for software teams using Agile that are distributed across multiple geographies. It can be good for co-located teams too, but there are better platforms on the market like JIRA that provide a more built-out story.
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Zoho Corporation

Ease of use! It's easy enough to open chat, start audio sessions, screen shares, or even sending files. The fact that individual "emojis" can be applied to normal chats is wonderful. Allows to "acknowledge" without lengthy back-and-forths. Automation via CRM turns Cliq into a productivity tool beyond communication. Simply put, I don't how you could improve the system (save for a few UI boosts). As it stands, it's a powerful tool that is easy to pick up and play with.
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Support Rating

Shore Labs

This is the best tool I had a chance to work with- since I started to use it I saved a lot of time and I made my work go smoothly.
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Zoho Corporation

Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
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Alternatives Considered

Shore Labs

We've only tried JIRA Agile and KanbanFlow before. Kanban Tool was the one that our team actually liked and enjoyed working with. Also - it's been much easier to get started with and to understand than some of the other two (JIRA in particular). Although JIRA has many more features that we would have possibly used, the user feedback on it was so poor we were afraid that the negativity would create time wasted and less "job satisfaction" amongst the team.
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Zoho Corporation

We selected Zoho because it was already a part of the Zoho toolset we were using. They offered a free trial which was a big help in our purchasing decision. Our team looked at one other alternative but we weren't satisfied with the pricing quote we got from them and the fact that we were already using other Zoho apps made our decision easier.
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Return on Investment

Shore Labs

  • Better communication and organization of ongoing projects.
  • We are a very small team, with many areas to work on. Having everything in one system gives us a lot of visibility.
  • Greatly reduced costs from using other tools that were much more expensive.
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Zoho Corporation

  • Positive - Easier Comms with specific Clients. Encouraging more to use it to engage with me
  • Negative - Yet another comms channel to manage would like to have less. But see previous positive
  • Positive - Came as part of my Zoho One subscription so low cost
  • Has a wealth of options still to investigate as part of Cliq
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Screenshots

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