Kansys Edge vs. Oracle Utilities Customer Care and Billing

Kansys Edge

3 Reviews and Ratings

Oracle Utilities Customer Care and Billing

Oracle Utilities Customer Care and Billing

7 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Kansys Edge	Score 6.7 out of 10	N/A	Kansys Edge (formerly Ericsson Enterprise & Cloud Billing, or ECB) is a pricing, billing, charging, and settlement software platform. The platform is based on Metanga, or Metranet, a subscription billing platform and division of MetraTech acquired by Ericsson in 2014 and sold to Kansys in 2019.	$149 per month
Oracle Utilities Customer Care and Billing	Score 8.4 out of 10	N/A	Oracle Utilities Customer Care and Billing is offered to allow users to serve customers with an integrated platform from meter to customer. Available on premises and in the cloud, the solutions are designed to help deliver service excellence, reduce cost-to-serve, and prepare for change.	N/A

Pricing

Kansys Edge

Oracle Utilities Customer Care and Billing

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Kansys Edge	Oracle Utilities Customer Care and Billing
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

—

—

More Pricing Information

Community Pulse
	Kansys Edge	Oracle Utilities Customer Care and Billing
Top Pros	Pro Financial systems Pro Able to integrate Pro Proper documentation	Pro Good user interface Pro Highly configurable Pro End to end
Top Cons	Minus Pricing model	Minus Vice versa Minus Response time Minus Improve performance

Best Alternatives
	Kansys Edge	Oracle Utilities Customer Care and Billing
Small Businesses	WooCommerce Subscriptions Score 7.6 out of 10	WooCommerce Subscriptions Score 7.6 out of 10
Medium-sized Companies	Sage Intacct Score 8.7 out of 10	Sage Intacct Score 8.7 out of 10
Enterprises	Salesforce CPQ Score 7.7 out of 10	Salesforce CPQ Score 7.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Kansys Edge	Oracle Utilities Customer Care and Billing
Likelihood to Recommend	7.0 (1 ratings)	8.4 (5 ratings)
Likelihood to Renew	- (0 ratings)	9.0 (1 ratings)
Support Rating	- (0 ratings)	8.7 (4 ratings)

User Testimonials
	Kansys Edge	Oracle Utilities Customer Care and Billing
Likelihood to Recommend	Kansys, Inc Metanga is easy for automating recurring billing and it has quite a nice trusted API platform but, one time payments require workarounds. Metanaga is well suited for customizing subscriptions and payments. Incentivized Verified User Anonymous Read full review	Oracle Oracle Customer Care and Billing is well suited for smaller to mid size companies. I don't believe that it is structured in a way, currently, that is easy to use for larger utilities. For smaller to mid size utilities, with less data and customers, Oracle Customer Care and Billing will perform quicker and appear less cluttered. The utility I work at serves 600k+ customers. Incentivized Verified User Anonymous Read full review
Pros	Kansys, Inc Easy functionality integration with other financial systems. We were able to integrate it with CRM programs and that helped in expediting the subscription services. Rich API features and proper documentation helped a lot. Incentivized Verified User Anonymous Read full review	Oracle It is highly configurable. It is highly extendable and customizable. Its base batch programs allow you to perform most billing functions with no intervention. Incentivized AB Aaron Baker Senior Systems Analyst Read full review
Cons	Kansys, Inc Pricing model could be more competitive with similar services. If we wanted to use one time payment, it required lot of hassle and workaround. Incentivized Verified User Anonymous Read full review	Oracle As much as I believe CCB is a user-friendly interface, I also believe it has room to be even simpler and easier to use and navigate. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	Kansys, Inc No answers on this topic	Oracle We spent a lot of time reviewing the Oracle products and we have invested a lot of time, money and resources into utilizing it. It is a good product and we are happy with how effective it has been for us. Good Choice! Incentivized Verified User Anonymous Read full review
Support Rating	Kansys, Inc No answers on this topic	Oracle Good support. It's knowledgeable and best used for consulting. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Kansys, Inc It has a clean and simple interface. [There are] automatic notifications for failed transactions. The easy integration with Intacct, Netsuite, QuickBooks, SOFTRAX and other financial systems to extend functionality made us choose Metanga over Zuora. Incentivized Verified User Anonymous Read full review	Oracle Previously, my company was on an aging mainframe system. The cost and effort to move to Oracle Customer Care and Billing, as well as integrate with the Oracle Utility MDM and MWM modules, was done out of necessity but also larger external acceptance and innovation. By this, I mean that Oracle's product line was growing quicker with newer features than the competitor we weighed (SAP). Incentivized Verified User Anonymous Read full review
Return on Investment	Kansys, Inc Applying discounts and batch pricing to services were easy and saved time. Self-service portals for customers to manage their own information and accounts helped build good client relations and interactions. Incentivized Verified User Anonymous Read full review	Oracle I'm not aware of any negative impacts implementing the application had from a financial perspective Incentivized Verified User Anonymous Read full review
ScreenShots