CGM Medisoft vs. Kareo Medical Billing

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CGM Medisoft
Score 9.7 out of 10
N/A
CGM Medisoft is a practice management solution that helps users serve patients with personalized, compassionate care while keeping up a modern, successful practice. CGM MEDISOFT EHR offers an EHR designed to complement and simplify workflows. CGM MEDISOFT PM combines revenue cycle management to provide an all-in-one practice management bundle.N/A
Kareo Medical Billing
Score 5.1 out of 10
N/A
Kareo Medical Billing provides billing solutions to medical offices. It includes: Billing Best Practices, Specialty Expertise and Ongoing Training & Support.N/A
Pricing
CGM MedisoftKareo Medical Billing
Editions & Modules
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Offerings
Pricing Offerings
CGM MedisoftKareo Medical Billing
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
CGM MedisoftKareo Medical Billing
Top Pros

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Top Cons

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Best Alternatives
CGM MedisoftKareo Medical Billing
Small Businesses
Kareo Practice Management
Kareo Practice Management
Score 6.9 out of 10
Intergy EHR
Intergy EHR
Score 7.0 out of 10
Medium-sized Companies
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Enterprises
Epic
Epic
Score 8.3 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
CGM MedisoftKareo Medical Billing
Likelihood to Recommend
7.0
(3 ratings)
1.0
(8 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
CGM MedisoftKareo Medical Billing
Likelihood to Recommend
eMDs
For smaller practices that do not bill insurance, Medisoft may be a bit more than they really need. However, if they desire the ability to track patient appointments and financials all in one place, as well as run detailed reports on practice data, this still may be a good option.
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Tebra Technologies, Inc (Kareo + PatientPop)
In my experience, problems with them adding incorrect fees to pad their bills coupled with their unethical business practices such as locking you out from accessing your EMR at the drop of a hat prevent me from recommending Kareo to any practice. Reliability is paramount. Kareo's use of unethical business practices (locking you out from your EMR or disabling your EMR all together) can result in a physician being sanctioned by the medical board (inappropriate medical record keeping) or financially destroy a small practice leaving them with NO ACCESS to their ERAs/patient billing accounts etc leads me to NOT reccomend their products or doing business with them.
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Pros
eMDs
  • Medisoft is relatively easy to use.
  • There are a lot of customizable features.
  • Training users on the product is not a long process because it is intuitive.
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Tebra Technologies, Inc (Kareo + PatientPop)
  • Kareo stays up to date on insurance changes which allow for smooth transitions.
  • Kareo asks for feedback and has a place to go and request changes or additions that would make our job easier.
  • I love that you can submit a help ticket or call, if you prefer, with any questions or problems that you may have. They are always very prompt with their follow up.
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Cons
eMDs
  • Medisoft is hard to teach to new employees.
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Tebra Technologies, Inc (Kareo + PatientPop)
  • I've spent hours on the phone discussing various issues with regards to data variance between two different source documents within the software. At one point, I could not reconcile the A/R balance on one of the dashboards to the A/R balance pulled from the Excel add-in. Unfortunately, their support teams were not able to help out with this.
  • The Excel add-in falls short in a few key areas. Specifically, they do not provide a simple method of joining data fields from the "charges," "payments," and "transactions" tables. One is left to attempt to join the data sets via VLOOKUP or INDEX(MATCH).
  • At times, we have had issues with the API providing information that would not tie out to figures reported elsewhere within the software. Unfortunately, their support teams were not able to help out with this.
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Alternatives Considered
eMDs
I prefer Medisoft due to ease of use, functionality and custom report features. In my experience with other software programs I found them to be either less user friendly or lacking in key features that we require for our particular practice.
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Tebra Technologies, Inc (Kareo + PatientPop)
We are much happier with Kareo than Compulink. The software as a service makes it easy to manage claims from multiple locations when I cannot be on site. The reports and all other aspects I have mentioned as distinct to Kareo. We had a very hard time tracking things with Compulink.
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Return on Investment
eMDs
  • Medisoft is a good product, but I feel the cost of assurance is too high.
  • With all the different components each being billed separately adds up quickly.
  • Keeping patient charts/bills up to date is pretty easy.
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Tebra Technologies, Inc (Kareo + PatientPop)
  • Kareo had an overall low return on investment.
  • Despite the software being active at our company, we were forced to transition to a different solution within 6-months of implementation.
  • The time spent attempting to reconcile the system to itself was rather wasteful.
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ScreenShots