Likelihood to Recommend If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that
SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not. Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.
Read full review Nagios monitoring is well suited for any mission critical application that requires per/second (or minute) monitoring. This would probably include even a shuttle launch. As Nagios was built around Linux, most (85%) plugins are Linux based, therefore its more suitable for a Linux environment.
As Nagios (and dependent components) requires complex configurations & compilations, an experienced Linux engineer would be needed to install all relevant components.
Any company that has hundreds (or thousands) of servers & services to monitor would require a stable monitoring solution like Nagios. I have seen Nagios used in extremely mediocre ways, but the core power lies when its fully configured with all remaining open-source components (i.e. MySQL, Grafana, NRDP etc). Nagios in the hands of an experienced Linux engineer can transform the organizations monitoring by taking preventative measures before a disaster strikes.
Read full review Pros Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based. Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates. VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit. Read full review Monitoring of services is one of the biggest benefits for our company. Being able to respond in a timely fashion keeps business smooth. Hardware and device monitoring are easy to set up with proper parameters. Notification to key staff to be able to respond quickly makes issues go away faster. Read full review Cons Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements. Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional. Read full review Nagios could use core improvements in HA, though, Nagios itself recommends monitoring itself with just another Nagios installation, which has worked fine for us. Given its stability, and this work-around, a minor need. Nagios could also use improvements, feature wise, to the web gui. There is a lot in Nagios XI which I felt were almost excluded intentionally from the core project. Given the core functionality, a minor need. We have moved admin facing alerts to appear as though they originate from a different service to make interacting with alerts more practical. Read full review Likelihood to Renew Excellent product with easy learning curve
Read full review We're currently looking to combine a bunch of our network montioring solutions into a single platform. Running multiple unique solutions for monitoring, data collection, compliance reporting etc has become a lot to manage.
Read full review Usability The Nagios UI is in need of a complete overhaul. Nice graphics and trendy fonts are easy on the eyes, but the menu system is dated, the lack of built in graphing support is confusing, and the learning curve for a new user is too steep.
Read full review Support Rating It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service
Read full review I haven't had to use support very often, but when I have, it has been effective in helping to accomplish our goals. Since Nagios has been very popular for a long time, there is also a very large user base from which to learn from and help you get your questions answered.
Read full review Alternatives Considered There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!
Read full review Because we get all we required in Nagios [Core] and for
npm , we have to do lots of configuration as it is not as easy as Comair to Nagios [Core]. On
npm UI, there is lots of data, so we are not able to track exact data for analysis, which is why we use Nagios [Core].
Read full review Return on Investment It has increased the efficiency of operational tasks for our technicians It has change the speed at which we are able to deploy updates and software patches It caused us to spend additional money on more security tools due to concern from breaches Read full review With it being a free tool, there is no cost associated with it, so it's very valuable to an organization to get something that is so great and widely used for free. You can set up as many alerts as you want without incurring any fees. Read full review ScreenShots