Kaseya VSA vs. SolarWinds Network Performance Monitor (NPM)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kaseya VSA
Score 7.9 out of 10
N/A
Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts.N/A
SolarWinds NPM
Score 8.3 out of 10
N/A
SolarWinds NPM is a monitoring and performance management platform. It provides performance troubleshooting support, auto network discovery, customizable thresholds, and can be rapidly deployed.
$1,638
per year
Pricing
Kaseya VSASolarWinds Network Performance Monitor (NPM)
Editions & Modules
No answers on this topic
NPM
$1,638
per year
Offerings
Pricing Offerings
Kaseya VSASolarWinds NPM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Kaseya VSASolarWinds Network Performance Monitor (NPM)
Top Pros
Top Cons
Features
Kaseya VSASolarWinds Network Performance Monitor (NPM)
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Kaseya VSA
5.3
12 Ratings
32% below category average
SolarWinds Network Performance Monitor (NPM)
-
Ratings
Remote monitoring5.812 Ratings00 Ratings
Network device monitoring5.312 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Kaseya VSA
7.3
11 Ratings
2% above category average
SolarWinds Network Performance Monitor (NPM)
-
Ratings
Patch Management7.411 Ratings00 Ratings
Policy-based automation8.911 Ratings00 Ratings
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
Kaseya VSA
-
Ratings
SolarWinds Network Performance Monitor (NPM)
7.9
231 Ratings
4% below category average
Automated network device discovery00 Ratings7.8210 Ratings
Network monitoring00 Ratings8.7231 Ratings
Baseline threshold calculation00 Ratings8.0201 Ratings
Alerts00 Ratings8.8228 Ratings
Network capacity planning00 Ratings7.8188 Ratings
Packet capture analysis00 Ratings7.2130 Ratings
Network mapping00 Ratings7.1190 Ratings
Customizable reports00 Ratings7.9212 Ratings
Wireless infrastructure monitoring00 Ratings7.2153 Ratings
Hardware health monitoring00 Ratings8.7215 Ratings
Best Alternatives
Kaseya VSASolarWinds Network Performance Monitor (NPM)
Small Businesses
NinjaOne
NinjaOne
Score 9.1 out of 10
NinjaOne
NinjaOne
Score 9.1 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.1 out of 10
Nmap
Nmap
Score 8.8 out of 10
Enterprises

No answers on this topic

Nmap
Nmap
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Kaseya VSASolarWinds Network Performance Monitor (NPM)
Likelihood to Recommend
9.5
(29 ratings)
8.6
(237 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.3
(27 ratings)
Usability
-
(0 ratings)
9.0
(21 ratings)
Availability
-
(0 ratings)
10.0
(2 ratings)
Performance
-
(0 ratings)
9.0
(2 ratings)
Support Rating
5.5
(8 ratings)
8.0
(28 ratings)
Online Training
-
(0 ratings)
8.0
(2 ratings)
Implementation Rating
-
(0 ratings)
10.0
(7 ratings)
Configurability
-
(0 ratings)
9.0
(2 ratings)
Ease of integration
-
(0 ratings)
7.0
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
Kaseya VSASolarWinds Network Performance Monitor (NPM)
Likelihood to Recommend
Kaseya
If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not. Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.
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SolarWinds
Solarwinds NPM is well suited for medium to large networks, it may be a bit heavy for the SOHO environment as most of the tools and reports are designed for monitoring KPIs which may not be critical for a small shop. NPM can handle large networks with several sites and mixed technologies ranging from networks, server systems, storage devices and SLA reporting.
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Pros
Kaseya
  • Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
  • Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
  • VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.
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SolarWinds
  • Out of the Monitoring of almost all Network Devices.
  • Build custom pollers to monitor which is not supported out of the box.
  • Further you can alert on these custom metrics and Out of the box metrics.
  • It provides you great dashboards, Reports features.
  • You can integrate it with any MoM layer tools either using its API or sending out traps.
  • Out of the box Integration with Service Now ITSM Tool.
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Cons
Kaseya
  • Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements.
  • Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional.
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SolarWinds
  • The software upgrade process is a little hairy and has caused me trouble on occasion.
  • The server that it needs to run is a bit of a resource hog along with the SQL server.
  • Some additional features like the network map are a bit clunky compared to some other products that we use.
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Likelihood to Renew
Kaseya
Excellent product with easy learning curve
Read full review
SolarWinds
The entire IT staff relies on NPM in its daily operations. It would be impossible for us to maintain our level of service without it. If SolarWinds gets to proud of their product and begins to over charge for it, we would be forced to reconsider and use a different product. But as it stands it is worth the price to renew it.
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Usability
Kaseya
No answers on this topic
SolarWinds
SolarWinds Network Performance Monitor (NPM) is quite an extensive product, covering all our bases and requirements. There are a lot of customizable options and features which you can work with for their alerting which is really useful. I haven't found anything yet which I thought SolarWinds Network Performance Monitor (NPM) could do, but it actually couldn't so overall it works nicely and does the job.
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Reliability and Availability
Kaseya
No answers on this topic
SolarWinds
Always available. Always is important to plan the software available during the machine/application setup.
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Performance
Kaseya
No answers on this topic
SolarWinds
Pages load slow, especially the bettors map. Could be that my server is old.
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Support Rating
Kaseya
It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service
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SolarWinds
In all of the times that we called support, someone at SolarWinds had the answer for us in a timely manner. Through thwack and other internet searching, we have been able to resolve all of our issues that arose to our satisfaction. The support staff have always been knowledgeable of their products or had a fellow support staff member to rely on to get the needed answers.
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Online Training
Kaseya
No answers on this topic
SolarWinds
The training is good but during the implementation, you can get situations not learned during the training. The trainer was very open to hearing the questions about use cases and always sharing his experience. I really recommend having official training to take advantage of all features that the NPM can bring.
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Implementation Rating
Kaseya
No answers on this topic
SolarWinds
Make sure your inventory is accurate. Stand up some virtual machines for testing prior to installation. Make sure your database and its credentials are setup. Think about things you want to monitor that may not be obvious - UPS units, Door hardware, PBX systems, Fabric Channel switches, firewalls, routers, switches. Try to setup SNMP on these devices and have an IP that you will assign to the new server. If you do that it will go well.
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Alternatives Considered
Kaseya
There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!
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SolarWinds
We selected SolarWinds Network Performance Monitor because of the capabilities of the product versus the price. The tools also work well with their other products and support is fairly good. We have never had a problem when we needed to make a call.
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Scalability
Kaseya
No answers on this topic
SolarWinds
From the direction and information I have been given it is very flexible and scalelable
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Return on Investment
Kaseya
  • It has increased the efficiency of operational tasks for our technicians
  • It has change the speed at which we are able to deploy updates and software patches
  • It caused us to spend additional money on more security tools due to concern from breaches
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SolarWinds
  • SolarWinds allows us to proactively address hardware issues before they impact the business. We recently had a server that was experiencing issues sporadically and we were able to use the data from SolarWinds to track down and correct the issue before it tanked the server.
  • SolarWinds gives our IT department some piece of mind knowing that they'll be alerted of any issues real time.
  • We can use SolarWinds data to justify needed to replace or upgrade certain equipment that is key to our core business.
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ScreenShots

SolarWinds NPM Screenshots

Screenshot of Network monitoring software used to reduce network outages and detect, diagnose, and resolve multi-vendor network performance issues.Screenshot of See relationships for routers, switches, interfaces, volumes, and groups, updated automatically without user intervention to maintain the network, not network maps.Screenshot of Reduce visibility gaps into critical network switches, firewalls, and load balancers with Network Insight for Cisco Nexus, Cisco ASA, and F5 BIG-IP.Screenshot of Reduce the flood of unnecessary network alerts. Create alerts based on simple or complex nested trigger conditions, defined parent/child dependencies, and network topology.Screenshot of Identify dead zones and improve wireless coverage. With its network monitoring tool, users can access out-of-the-box wireless reports, including wireless availability and rogue access points.Screenshot of Configure alerts by calculating dynamic baseline threshold data with network performance monitoring software.