Kasm Workspaces vs. WhenToWork

Kasm Workspaces is a good fit for when you need to provide home-based workers access to corporate information or application, but you don't want to provide full network access through a VPN connection. It works well for when you want to ensure that data cannot be taken out of the network or you want to allow non-company devices to be used to access internal resources.

WhenToWork is he very cost-effective solution that gives our team the capabilities they need without having to leverage in a much more developed workforce management solution. It allows us to manage role-based permissions that support multiple unique teams, supervisors, QA members, and contact center agents. All users can interact with the system on desktop or mobile.

Incentivized

• Access from the web browser without having to install an agent or a VPN.
• Can be used on personal devices since the data is not stored on the device.
• No risk of data loss since the information never leaves the company network.

• WhenToWork utilizes templates that make scheduling a breeze.
• WhenToWork allows the user to "drag and drop" entries for quick changes.

Incentivized

• Remote workers had to be familiarized with the browser-in-browser for web applications.

• The mobile app is too restrictive and could use a makeover.
• Would like the program to remember defaults (ie. "my positions", etc.)

Incentivized

The Kasm support team is always responsive to our questions. They interact with us directly, even as a small customer. They also notify us of software updates and check in on our usage of the software.

WhenToWork has an easy-to-access and comprehensive Help feature that gives the user quick answers. The tutorials are also a very helpful training tool for the new user.

Incentivized

Kasm is alot more cost effective than Citrix or VMWare. We wanted an on-premise solution to provide remote access to our internal network resources. The Citrix and VMware solutions require significantly more hardware to run, since Kasm runs on a Linux server as containers and each of the images run as a small container. The licenses were significantly less expensive for Kasm too.

WhenToWork is much more cost-effective for our team size than other comparable workforce management solutions. It offers many of the same features, like role-based permissions, and mobile access, as the other much more expensive options. We are able to meet our needs across multiple unique contact center teams, with many different levels of access, and still have a cost-effective solution we have used for many years.

Incentivized

• Increased productivity by enabling a remote workforce.
• Allows work from any location or any device.

• N/A. Not a manager, just a user.

Incentivized