Brassring vs. SilkRoad Onboarding (RedCarpet)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Brassring
Score 7.4 out of 10
N/A
Brassring, formerly from IBM and part of the Kenexa Talent Acquisition Suite, and now sold by Infinite Computer Solutions, is an enterprise grade ATS and onboarding solution. It allows companies to find the right talent, track and manage candidates, and use candidate data to spot trends within the applicant pool.N/A
SilkRoad Onboarding
Score 8.9 out of 10
N/A
SilkRoad Onboarding is a component of the SilkRoad Life Suite platform. It includes functionality for onboarding, including electronic offer support, retention during Mergers & Acquisitions, and offboarding personnel. It is optimized for enterprise organizations.N/A
Pricing
BrassringSilkRoad Onboarding (RedCarpet)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BrassringSilkRoad Onboarding
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BrassringSilkRoad Onboarding (RedCarpet)
Top Pros
Top Cons
Features
BrassringSilkRoad Onboarding (RedCarpet)
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Brassring
7.5
11 Ratings
6% below category average
SilkRoad Onboarding (RedCarpet)
-
Ratings
Job Requisition Management7.711 Ratings00 Ratings
Company Website Posting7.410 Ratings00 Ratings
Publish to Social Media7.710 Ratings00 Ratings
Job Search Site Posting7.711 Ratings00 Ratings
Customized Application Form7.111 Ratings00 Ratings
Resume Management7.410 Ratings00 Ratings
Duplicate Candidate Prevention7.110 Ratings00 Ratings
Candidate Search8.310 Ratings00 Ratings
Applicant Tracking8.310 Ratings00 Ratings
Collaboration7.18 Ratings00 Ratings
Task Creation and Delegation7.46 Ratings00 Ratings
Email Templates7.710 Ratings00 Ratings
User Permissions7.49 Ratings00 Ratings
Notifications and Alerts7.710 Ratings00 Ratings
Reporting7.110 Ratings00 Ratings
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BrassringSilkRoad Onboarding (RedCarpet)
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User Ratings
BrassringSilkRoad Onboarding (RedCarpet)
Likelihood to Recommend
8.3
(30 ratings)
7.0
(18 ratings)
Likelihood to Renew
6.0
(12 ratings)
-
(0 ratings)
Usability
7.0
(3 ratings)
7.0
(3 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
5.0
(1 ratings)
-
(0 ratings)
Support Rating
1.8
(2 ratings)
7.1
(4 ratings)
Implementation Rating
2.6
(2 ratings)
4.0
(1 ratings)
User Testimonials
BrassringSilkRoad Onboarding (RedCarpet)
Likelihood to Recommend
Infinite Computer Solutions, Inc
Kenexa is is well suited for any organization that has more than 3000 employees globally. I would not recommend this to startups or a growing organization with less than 3000 employees. But once you cross this number, Kenexa becomes useful and is a brilliant tool for global operations - recruiting. I would recommend this tool to any organization that has offices in many countries/geographies as well.
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SilkRoad
I like the idea of RedCarpet. If it was fully functional for us, I really think it would be a great tool to use. However, the lack of response and the response time itself in tech support is definitely a downfall for our company
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Pros
Infinite Computer Solutions, Inc
  • Kenexa allows Boolean key word search within a particular requisition so it makes sifting through a high number of applicants manageable and effective
  • Kenexa can be tailored to meet individual business needs. During the time we’ve had Kenexa here I’ve used it in support of a few different business segments and for each the way the system was used to “position” candidate statuses have varied based on the individual need of the business. One example is when interviewing a high volume of applicants internationally, we were able to send qualified applicants through to the “event manager” and it would enable the candidate to select his/her interview date/time based on previously submitted options inputted by our Kenexa users.
  • Kenexa allows one to customize and score questions for each open requisition that applicants complete as they apply. The system then sorts applicants according to the score of candidate answers allowing for easy sorting of top qualified candidates.
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SilkRoad
  • Employee Task Management: Red Carpet provides a customized welcome portal and system for task management, based upon each employee's location, role, department, etc. It allows the organization to build chronological tasks to complete on the front end, which seamlessly flows through as each are completed.
  • Streamlined Process: During the development process, it causes the employer to re-think its current onboarding process, forms, reason and timing for completing tasks, etc. This results in not only creation of electronic forms, but also an improved overall process.
  • Monitors workflow: Through visible tasks/colors on the back end, as well as reporting features, HR administrators and Managers/Supervisors can easily see where each employee is in their new hire process. Quickly view what tasks remain incomplete, as well as if an individual/team is causing a delay in the process.
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Cons
Infinite Computer Solutions, Inc
  • BrassRing's application system for candidates is prone to freezing and crashing in the middle of the application causing potential candidates to lose all progress. I filled out the application myself and witnessed these issues first hand, on top of several complaints I received via phone and email from candidates attempting to apply via the BrassRing service. Also, the Parsing system within the application is not capable of pulling any meaningful information out of text documents.
  • Each user must be added to each job in order for that job, and the candidates in it, to show up in relevant searches. This becomes a problem when a new team member joins the account and needs access to all of the previous openings just so that they can find candidates already in the system. The account I was working on involved literally hundreds of new openings a month, meaning that any movement of personnel on or off the account would mean having to update potentially thousands of old positions just to allow them to be able to mine the ATS for candidates. I don't see any particular reason why someone with access to the system should have to be given access to each individual job. If a particular position needs to be kept confidential for whatever reason then that individual position should be able to be set to only show to authorized recruiters. The rest of the positions should automatically be searchable by anyone with appropriate access to the ATS to allow for basic level candidate mining and movement.
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SilkRoad
  • They have made major improvements to the user interface while we have been a customer but still have some work to do in this space.
  • On the employee onboarding portal; some of the functionality could be more robust (ie: Broader Font Library; more customizable skin).
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Likelihood to Renew
Infinite Computer Solutions, Inc
I am confident that the Kenexa product will continue to evolve to meet the needs of our business in an ever changing work environment. The affiliation with IBM also plays a factor as we have a long standing successful relationship with IBM products. We will be looking to integrate other Kenexa products in the near future to streamline our HR processes.
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SilkRoad
No answers on this topic
Usability
Infinite Computer Solutions, Inc
I feel like I am pretty decent with computers and systems. It was fairly easy to use it after about a week or two . But I have seen people struggle with it as well as some people not use it at all. It can be slow at times and not work at times. But Its a fine system.
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SilkRoad
It takes a lot of training and reading up on the processes in order to use it, but once you've had a lot of trial and error, you figure out the system quickly. Once you put together a user guide specific for your company's use of the product, it's easier for new employees to use RedCarpet and understand the different functions within it.
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Performance
Infinite Computer Solutions, Inc
Just slow for what we are doing here
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SilkRoad
No answers on this topic
Support Rating
Infinite Computer Solutions, Inc
It is a very basic system. It may be OK for entry level positions only. The practice of removing CVs while the recruitment process is ON is disturbing and there is no one to explain or to inform why it is being done. Even a routine mail is not sent to the client/consultant. I am surprised how this system is continuing without too many complaints.
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SilkRoad
Support is adequate. They are about the same, and the expected turn around time is acceptable in the industry standard. We have no complaints with customer support. The tracking system is good and allows for updates to issues, so there are generally no questions where the case may sit with engineering or application support.
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Implementation Rating
Infinite Computer Solutions, Inc
We purchased an out of the box solution and that worked well for us.
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SilkRoad
SilkRoad's training/demo video was viewed well prior to beginning implementation. HR Team did not remember details and the video was not sufficient enough to understand all of the features within the system in order to communicate needs to the vendor/implementation expert. Implementation should have been walked through, step by step, by the vendor and each section of their required spreadsheet and the development of the portal should have been explained in depth.
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Alternatives Considered
Infinite Computer Solutions, Inc
SF ATS was not available at the time and Taleo was thought to be too expensive. In retrospect, given the amount of customization and leveraging of other vendor technology for things like analytics I suspect any cost advantage we realized evaporated
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SilkRoad
We have previewed several onboarding platforms, but none has come close to the quality and flexibility of SilkRoad Onboarding (RedCarpet). Prehire task management allows each department to do what they do best to prepare for the new hire's first day. Keys, computer access, and office spaces are prepared in advance, so each new hire feels valued.
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Return on Investment
Infinite Computer Solutions, Inc
  • Kenexa has assisted us in identifying top talent within our target market of applicants.
  • Kenexa may exclude potentially good associates that don't test well.
  • Kenexa clearly defines specific categories and general notes for training, development, & coaching of associates on areas of opportunity.
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SilkRoad
  • Positive impact to ROI, we don't have hard numbers for overall but just in time spent on chasing paperwork I would say we save a minimum of 20 minutes per new hire and we hire 600+ people/year.
  • We save an unknown amount on properly completed I9 forms since the system doesn't let you make errors that were always common on paper forms.
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ScreenShots