Brassring vs. Symphony Talent, now with SmashFlyX

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Brassring
Score 7.4 out of 10
N/A
Brassring, formerly from IBM and part of the Kenexa Talent Acquisition Suite, and now sold by Infinite Computer Solutions, is an enterprise grade ATS and onboarding solution. It allows companies to find the right talent, track and manage candidates, and use candidate data to spot trends within the applicant pool.N/A
Symphony Talent, now with SmashFlyX
Score 7.1 out of 10
N/A
Symphony Talent describes itself as a global leader in Employer Brand and Candidate Experience solutions, boasting some of the world's leading brands as customers. Combining creative and marketing technology, Symphony Talent states the company's goal is to transform employer brands to deliver world-class experiences for candidates, employees and recruiters. Symphony Talent acquired SmashFly in November, 2019. In June 2020, they launched SmashFlyX, their reimagining of the platform…N/A
Pricing
BrassringSymphony Talent, now with SmashFlyX
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BrassringSymphony Talent, now with SmashFlyX
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BrassringSymphony Talent, now with SmashFlyX
Top Pros
Top Cons
Features
BrassringSymphony Talent, now with SmashFlyX
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Brassring
7.5
11 Ratings
6% below category average
Symphony Talent, now with SmashFlyX
7.0
3 Ratings
13% below category average
Job Requisition Management7.711 Ratings9.03 Ratings
Company Website Posting7.410 Ratings8.03 Ratings
Publish to Social Media7.710 Ratings5.03 Ratings
Job Search Site Posting7.711 Ratings8.02 Ratings
Customized Application Form7.111 Ratings5.03 Ratings
Resume Management7.410 Ratings9.03 Ratings
Duplicate Candidate Prevention7.110 Ratings1.02 Ratings
Candidate Search8.310 Ratings9.03 Ratings
Applicant Tracking8.310 Ratings8.02 Ratings
Collaboration7.18 Ratings7.01 Ratings
Task Creation and Delegation7.46 Ratings6.02 Ratings
Email Templates7.710 Ratings9.03 Ratings
User Permissions7.49 Ratings7.01 Ratings
Notifications and Alerts7.710 Ratings9.02 Ratings
Reporting7.110 Ratings5.03 Ratings
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User Ratings
BrassringSymphony Talent, now with SmashFlyX
Likelihood to Recommend
8.3
(30 ratings)
10.0
(3 ratings)
Likelihood to Renew
6.0
(12 ratings)
-
(0 ratings)
Usability
7.0
(3 ratings)
-
(0 ratings)
Performance
5.0
(1 ratings)
-
(0 ratings)
Support Rating
1.8
(2 ratings)
8.0
(1 ratings)
Implementation Rating
2.6
(2 ratings)
-
(0 ratings)
User Testimonials
BrassringSymphony Talent, now with SmashFlyX
Likelihood to Recommend
Infinite Computer Solutions, Inc
Kenexa is is well suited for any organization that has more than 3000 employees globally. I would not recommend this to startups or a growing organization with less than 3000 employees. But once you cross this number, Kenexa becomes useful and is a brilliant tool for global operations - recruiting. I would recommend this tool to any organization that has offices in many countries/geographies as well.
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Symphony Talent
I think all organizations both small and large could benefit from Symphony Talent. It is a must to have a recruitment marketing platform these days given it's a job-seekers market. It is more important today more than ever to capture and nurture leads for your organization and keep them updated on jobs and things happening related to the culture of your organization. Organizations with less than 100 people may be able to get away without it
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Pros
Infinite Computer Solutions, Inc
  • Kenexa allows Boolean key word search within a particular requisition so it makes sifting through a high number of applicants manageable and effective
  • Kenexa can be tailored to meet individual business needs. During the time we’ve had Kenexa here I’ve used it in support of a few different business segments and for each the way the system was used to “position” candidate statuses have varied based on the individual need of the business. One example is when interviewing a high volume of applicants internationally, we were able to send qualified applicants through to the “event manager” and it would enable the candidate to select his/her interview date/time based on previously submitted options inputted by our Kenexa users.
  • Kenexa allows one to customize and score questions for each open requisition that applicants complete as they apply. The system then sorts applicants according to the score of candidate answers allowing for easy sorting of top qualified candidates.
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Symphony Talent
  • Ability to track candidates engagements with requisitions
  • Personalized email campaigns
  • Ability to post requisitions in different job sites
  • Easy to integrate other systems with SmashFly
  • Talent Network Forms
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Cons
Infinite Computer Solutions, Inc
  • BrassRing's application system for candidates is prone to freezing and crashing in the middle of the application causing potential candidates to lose all progress. I filled out the application myself and witnessed these issues first hand, on top of several complaints I received via phone and email from candidates attempting to apply via the BrassRing service. Also, the Parsing system within the application is not capable of pulling any meaningful information out of text documents.
  • Each user must be added to each job in order for that job, and the candidates in it, to show up in relevant searches. This becomes a problem when a new team member joins the account and needs access to all of the previous openings just so that they can find candidates already in the system. The account I was working on involved literally hundreds of new openings a month, meaning that any movement of personnel on or off the account would mean having to update potentially thousands of old positions just to allow them to be able to mine the ATS for candidates. I don't see any particular reason why someone with access to the system should have to be given access to each individual job. If a particular position needs to be kept confidential for whatever reason then that individual position should be able to be set to only show to authorized recruiters. The rest of the positions should automatically be searchable by anyone with appropriate access to the ATS to allow for basic level candidate mining and movement.
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Symphony Talent
  • Moving candidates through steps can seem very clunky. When I first started using the software, I was turned off because it seemed to be a little redundant.
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Likelihood to Renew
Infinite Computer Solutions, Inc
I am confident that the Kenexa product will continue to evolve to meet the needs of our business in an ever changing work environment. The affiliation with IBM also plays a factor as we have a long standing successful relationship with IBM products. We will be looking to integrate other Kenexa products in the near future to streamline our HR processes.
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Symphony Talent
No answers on this topic
Usability
Infinite Computer Solutions, Inc
I feel like I am pretty decent with computers and systems. It was fairly easy to use it after about a week or two . But I have seen people struggle with it as well as some people not use it at all. It can be slow at times and not work at times. But Its a fine system.
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Symphony Talent
No answers on this topic
Performance
Infinite Computer Solutions, Inc
Just slow for what we are doing here
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Symphony Talent
No answers on this topic
Support Rating
Infinite Computer Solutions, Inc
It is a very basic system. It may be OK for entry level positions only. The practice of removing CVs while the recruitment process is ON is disturbing and there is no one to explain or to inform why it is being done. Even a routine mail is not sent to the client/consultant. I am surprised how this system is continuing without too many complaints.
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Symphony Talent
I believe SmashFly does a great job supporting their system and staying involved with their clients. Everything in the system is basically a workflow so you can create them or reachout to support for help
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Implementation Rating
Infinite Computer Solutions, Inc
We purchased an out of the box solution and that worked well for us.
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Symphony Talent
No answers on this topic
Alternatives Considered
Infinite Computer Solutions, Inc
SF ATS was not available at the time and Taleo was thought to be too expensive. In retrospect, given the amount of customization and leveraging of other vendor technology for things like analytics I suspect any cost advantage we realized evaporated
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Symphony Talent
It was like night and day. Success Factors had horrible customer service and we had very limited control over the platform. When we transitioned to SmashFly, their customer service was excellent and we had complete control over the system to make any changes we needed quickly. The technical support with SmashFly is also one of the best I've seen in the business. Their turnaround time is pretty quick when compared to others
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Return on Investment
Infinite Computer Solutions, Inc
  • Kenexa has assisted us in identifying top talent within our target market of applicants.
  • Kenexa may exclude potentially good associates that don't test well.
  • Kenexa clearly defines specific categories and general notes for training, development, & coaching of associates on areas of opportunity.
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Symphony Talent
  • From what I've heard, recruiters have noticed a big upswing in candidate response rate, which of course, leads to increased rates of hire.
  • Some recruiters are reluctant to use smashfly because they think they're doing double effort.
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