Likelihood to Recommend
Khan Academy is a great supplement for things you already have learned, or as a mid-level course (versus a deep dive or high school/university level course). It is great for a paced learning environment if you want to casually refresh yourself on a subject or learn something new. I don't think this should be a replacement for structured learning, or if you struggle in self-paced learning environments. There have been times I would like to have been able to ask a professional (like an instructor) when struggling with a subtopic, which is possible in a classroom setting.
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They have a large library - make sure you clearly study the library offerings and choose the courses that are best for you as you will never be able to use all of them. Make sure you survey your user base before purchasing the licensing of the library courses so the courses are 'marked' with an employee in mind to keep costs minimized. Only purchase the Books 24x7 if you have a large IT department - otherwise you might want to lease a smaller content portion. Their Leadership Development, Project Management, business series and critical thinking and technical products are exceptional.
Read full review Pros Offers a variety of courses Their courses are free The interactivity of the courses, specifically computer science, helps to hone skills Read full review Covers a wide-breadth of topics ranging from desktop / office skills to communications skills to leadership development Offers knowledge portals (Knowledge Centers) around specific topic areas such as Management Development, Six Sigma, Professional Foundations, Sales, etc - that aggregate content from the large Skillsoft resources and present it in a way that is both meaningful and relevant to the learners. Plus, they have editors update the featured topic each month. Include a wide variety of learning media such as eLearning courses, books, book summaries and videos. Read full review Cons On my iPad, to change the language of Khan, I need to change the language of my iPad in the settings It can be a bit messy and the category are a bit too generic, not enough per level category Sometimes the quizz are too simple, it would be nice to have an extra difficult one as a bonus Read full review The platform does have room to improve their response time for assistance. Depending on the issue an internal "help team may be required" They removed what was called "knowledge centers" which could be summed up as an accumulation of books, courses, exams, practice exams, articles and basically any asset within the platform surrounded by a particular subject. This was a great benefit to some of our customer. It was a one-stop-shop but now you would need to search independently for all of those assets. Because the platforms library can be customized its a bit of a struggle to have certain assets changed or modified within Skillsoft. You basically are on their time when it comes to updates or any major changes you as a customer would like to make. Read full review Likelihood to Renew
I would recommend to renew as this is part of our employee development goals and we make a strong commitment to develop employees' people skills. I think SkillSoft has a very innovative approach to develop people's interpersonal skills other than traditional classroom learning.
Read full review Usability
The integration between the main Skillsoft portal and Books24x7 could use improvement. Most users don't realize there is actually a separate books portal because the link to it is not that visible. Yet, once they discover it, they realize that the books portal is actually easier to use to search for books, ebook summaries, and videos.
Read full review Support Rating
I've only had to seek support one time. There was a glitch in one of my lessons and I submitted an email. The glitch was fixed by support within a few days, but I would've liked for it to be faster. However, I don't have a big complaint there because it is a free service.
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Very responsive, knowledge and helpful. They are always focused on ensuring they are doing the very best to support our success.
Read full review Implementation Rating
Just that it takes a village. It cannot be done alone. Everyone needs to know what you are doing and what their role is in the implementation. Tightly managing the project management schedule and resources is important in ensuring that everything gets done on time, and with quality. Education is KEY
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I personally found Khan Academy much better suited for adult learning of difficult or larger topics. Not so much for smaller changes that can be communicated via email. But it was more engaging and I found the information easier to digest. Change management can be tough but with the right tools it can be a breeze.
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We chose SkillSoft for the overall ease of use for both our users and our administrators and have a great value proposition. We have continued our contracts for the same reasons and the relationship we have built with our Learning Consultant and Account Representative.
Read full review Return on Investment We used the free version and it proved to be a boon Our interns learned about the data structures and algorithmic concepts. We also use math-heavy calculations to derive things like statistics in our machine learning models. So Khan Academy helped us get on track for the statistics courses. Read full review The ability to have on-demand training saves money in not having to have an in-house trainer. Employees can complete training on their own time (even at home), so if they need more time for a training, they can complete it on their own time. Read full review ScreenShots