Khoros Care vs. Simplify360
Khoros Care vs. Simplify360
Product | Rating | Most Used By | Product Summary | Starting Price |
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Khoros Care | Enterprise companies (1,001+ employees) | Khoros Care enables brands to serve their customers on their preferred digital channels, reducing costs and increasing customer satisfaction and revenue. It Offers: Web chat & messaging gives customers convenient, efficient channels to engage brands, while giving brands a single consolidated platform to manage customer engagements at scale. Supporting the widest range of digital messaging channels, including; web chat, in-app, email, Facebook, Twitter, Instagram,… | N/A | |
Simplify360 | N/A | Simplify360 is a Social Business Intelligence company headquartered in Carrollton, Texas with global clients & operations. Simplify360 is an integrated enterprise solutions provider; offering Social Marketing Suite for agencies, Social Contact Center for BPOs and Social Command Center for Enterprises. Simplify360 operates directly or through partners in the US, Malaysia, Korea, Brazil and the Netherlands to name a few. The company’s products and services are sold in over 100 countries. | N/A |
Khoros Care | Simplify360 | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Pricing is variable based on the needs of the customer. | — | ||||||||||||||
More Pricing Information |
Khoros Care | Simplify360 | |
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Top Pros |
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Top Cons |
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Khoros Care | Simplify360 | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Zoho SalesIQ Score 8.5 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Khoros Care | Simplify360 | |
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Likelihood to Recommend | 7.7 (110 ratings) | 8.9 (6 ratings) |
Likelihood to Renew | 7.6 (77 ratings) | 8.8 (6 ratings) |
Usability | 6.5 (8 ratings) | - (0 ratings) |
Availability | 9.0 (2 ratings) | - (0 ratings) |
Performance | 9.0 (2 ratings) | - (0 ratings) |
Support Rating | 8.2 (10 ratings) | 9.1 (1 ratings) |
In-Person Training | 9.0 (2 ratings) | - (0 ratings) |
Online Training | 7.3 (1 ratings) | - (0 ratings) |
Implementation Rating | 7.3 (69 ratings) | - (0 ratings) |
Ease of integration | 6.4 (1 ratings) | - (0 ratings) |
Product Scalability | 8.0 (75 ratings) | - (0 ratings) |
Khoros Care | Simplify360 | |
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Likelihood to Recommend | Khoros (Formerly Spredfast + Lithium) | Simplify360 |
Pros | Khoros (Formerly Spredfast + Lithium) | Simplify360 |
Cons | Khoros (Formerly Spredfast + Lithium) | Simplify360 |
Likelihood to Renew | Khoros (Formerly Spredfast + Lithium) | Simplify360 |
Usability | Khoros (Formerly Spredfast + Lithium) | Simplify360 No answers on this topic |
Reliability and Availability | Khoros (Formerly Spredfast + Lithium) | Simplify360 No answers on this topic |
Performance | Khoros (Formerly Spredfast + Lithium) | Simplify360 No answers on this topic |
Support Rating | Khoros (Formerly Spredfast + Lithium) | Simplify360 No answers on this topic |
In-Person Training | Khoros (Formerly Spredfast + Lithium) | Simplify360 No answers on this topic |
Implementation Rating | Khoros (Formerly Spredfast + Lithium) | Simplify360 No answers on this topic |
Alternatives Considered | Khoros (Formerly Spredfast + Lithium) | Simplify360 |
Scalability | Khoros (Formerly Spredfast + Lithium) | Simplify360 No answers on this topic |
Return on Investment | Khoros (Formerly Spredfast + Lithium) | Simplify360 |
ScreenShots | Khoros Care Screenshots |