Khoros CX Insights vs. Smaply
Khoros CX Insights vs. Smaply
Product | Rating | Most Used By | Product Summary | Starting Price |
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Khoros CX Insights | N/A | Khoros CX Insights (formerly Topbox, acquired by Khoros January 2021) offers Enterprise Conversation Analytics software as a solution to aggregate conversational data from every customer interaction for deep analysis. The vendor states everywhere customers talk to or about a company, the solution is listening with AI-backed natural language processing to deliver a unified view of any customer’s experience with a brand. | N/A | |
Smaply | N/A | The Smaply app enables teams to digitize, centralize and standardize their customer experience insights. Teams can together work on journey maps, personas and stakeholder maps, collect feedback from others, and create professional exports. Its training program helps teams to understand and apply human-centered approaches. | $19 per month per user |
Khoros CX Insights | Smaply | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Khoros CX Insights | Smaply | |
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Top Pros |
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Top Cons |
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Khoros CX Insights | Smaply | |
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Small Businesses | Sogolytics Score 8.8 out of 10 | Ortto Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Quadient Inspire Score 9.4 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Khoros CX Insights | Smaply | |
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Likelihood to Recommend | 7.3 (1 ratings) | 8.0 (2 ratings) |
Khoros CX Insights | Smaply | |
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Likelihood to Recommend | Khoros (Formerly Spredfast + Lithium)
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Pros | Khoros (Formerly Spredfast + Lithium) No answers on this topic | Smaply
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Cons | Khoros (Formerly Spredfast + Lithium)
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Alternatives Considered | Khoros (Formerly Spredfast + Lithium)
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Return on Investment | Khoros (Formerly Spredfast + Lithium) No answers on this topic | Smaply
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ScreenShots | Khoros CX Insights Screenshots | Smaply Screenshots |