Khorus vs. Maestro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Khorus
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
Khorus is is an Employee Performance Management solution. Some key features include At-a-Glance Business Performance, Predictive Measures, Goals and Status Updates, and Near-real-time Analytics.
$10
Per User per Month
Maestro
Score 7.0 out of 10
N/A
Maestro is an employee performance and talent mangement software solution offered by Madison.N/A
Pricing
KhorusMaestro
Editions & Modules
Khorus
$10
Per User per Month
No answers on this topic
Offerings
Pricing Offerings
KhorusMaestro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$2,000 No setup fee
Additional Details——
More Pricing Information
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KhorusMaestro
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User Ratings
KhorusMaestro
Likelihood to Recommend
6.0
(1 ratings)
9.0
(2 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
KhorusMaestro
Likelihood to Recommend
Khorus
Khorus just seemed like a waste of time and money. I'm not sure what it's well suited for, but there wasn't a way to objectively measure your tracking of goals. The visual was nice, but all the goals were so subjective and really not helpful. It's also quite possible that I had the wrong approach.
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Madison
Maestro is great for managing my membership and is terrific with reservations. At this time I am not sure if there is any scenario where it is less appropriate. I guess it doesn't work well as an interface for a golf shop, for tee times, etc. And, any golf product we get doesn't speak well with Maestro, so maybe golf. But, they may have a solution for that too.
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Pros
Khorus
  • I honestly found Khorus to be good for keeping a log of my goals.
  • The software itself was easy to navigate
  • It wasn't super buggy
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Madison
  • Easy progress reports using a type of "mail merge" built in template
  • Reports tab is a nice feature
  • Seems fairly stable and reliable
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Cons
Khorus
  • It seems like a glorified spreadsheet at times with a cleaner interface.
  • The objectivity of goal tracking was absent.
  • I don't see that Khorus serves certain teams very well, such as a customer support team. Our goals don't change very often and the ones that we do have are very tedious to log.
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Madison
  • Guest Names - I do have some difficulty with guest names. Many people want two names on their member profile. When I use Schmoe, Joe And Jane, it capitalizes the A in and. If I use the ampersand I have issues with the name processing. So, just one primary member and no ampersand.
  • Creating New Folios - For some reason it is very easy to create a new folio under a member account and you have to finish creating it before you can back out of it. I have done that a few times but not a huge deal.
  • Access Levels - Is there an easy to follow list of access levels and what they include? I guess I should ask Maestro this. Maybe not an issue...
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Likelihood to Renew
Khorus
No answers on this topic
Madison
Maestro is what we are comfortable with and probably what we'll stay with, but it can be slow at times and lacks certain functionalities
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Support Rating
Khorus
No answers on this topic
Madison
I love Maestro support! They are always available or get back to you quickly. The employees that work at Maestro must get treated well because they are always positive and patient on the phone with me. And, even though I am not great with technology they always help me find a solution.
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Alternatives Considered
Khorus
I much prefer Asana to Khorus. It's not only good at tracking but also a task manager. You can see that you are heading towards your goal in an objective approach, assuming that you laid out your project accordingly. Additionally, we use 15Five to get that extra insight as a manager to ask our team how they are doing and if they reached their goals, what's getting in the way, ect.
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Madison
Maestro is the first lodging software I have reviewed. I do not have much other experience with lodging software so I am unable to compare. I do really like that Maestro has the support we need in an ever challenging customer service world. Thanks for being a great tool for our resort!
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Return on Investment
Khorus
  • We ended up leaving Khorus and now use 15Five & Asana.
  • I think Khorus is a good idea but wasn't quite there in execution.
  • The initial creation of my goals was a good starting point for accomplishing them. I had to hash out the longterm solutions I was hoping to accomplish.
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Madison
  • Maestro allows me to log all communication with families, eliminating any question as to when I reached out
  • Maestro is a huge time saver with sending progress reports
  • Maestro lacks customization that would make teachers more efficient
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ScreenShots

Khorus Screenshots

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