Kibo eCommerce vs. Odoo eCommerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kibo eCommerce
Score 7.5 out of 10
N/A
Kibo Software offers Kibo eCommerce (formerly Mozu), designed to support retailers with online offer creation and deployment, content publishing and landing pages, and many tools and widgets out of the box with a retail-oriented ecommerce solution. Mozu was acquired by Kibo Software from Volusion in October 2016.N/A
Odoo eCommerce
Score 9.0 out of 10
N/A
Odoo’s eCommerce application is designed to offer all the tools a business needs to create a stunning online store in no time at all. Users can customize designs for product pages, in order to showcase their business in a memorable and unique way. With Odoo’s fully integrated eCommerce app, inventory and sales can be managed and maintained with the help of automatic stock adjustments and reporting. Odoo is also integrated with a number of popular shipping carriers and online payment methods.N/A
Pricing
Kibo eCommerceOdoo eCommerce
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Kibo eCommerceOdoo eCommerce
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
Kibo eCommerceOdoo eCommerce
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Kibo eCommerce
8.2
6 Ratings
7% above category average
Odoo eCommerce
7.0
1 Ratings
9% below category average
Product catalog & listings8.36 Ratings7.01 Ratings
Product management8.26 Ratings8.01 Ratings
Bulk product upload7.65 Ratings5.01 Ratings
Branding8.26 Ratings7.01 Ratings
Mobile storefront8.56 Ratings9.01 Ratings
Product variations8.55 Ratings8.01 Ratings
Website integration8.04 Ratings00 Ratings
Visual customization8.16 Ratings5.01 Ratings
CMS8.74 Ratings7.01 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Kibo eCommerce
9.0
2 Ratings
17% above category average
Odoo eCommerce
7.0
1 Ratings
8% below category average
Checkout user experience9.02 Ratings7.01 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Kibo eCommerce
8.4
6 Ratings
1% above category average
Odoo eCommerce
9.0
1 Ratings
8% above category average
eCommerce security8.46 Ratings9.01 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Kibo eCommerce
7.7
6 Ratings
3% above category average
Odoo eCommerce
6.5
1 Ratings
14% below category average
Promotions & discounts8.56 Ratings5.01 Ratings
SEO7.02 Ratings8.01 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Kibo eCommerce
7.6
6 Ratings
3% below category average
Odoo eCommerce
7.0
1 Ratings
11% below category average
Multi-site management8.26 Ratings7.01 Ratings
Order processing9.02 Ratings8.01 Ratings
Inventory management9.01 Ratings5.01 Ratings
Shipping9.01 Ratings9.01 Ratings
Custom functionality3.01 Ratings6.01 Ratings
Best Alternatives
Kibo eCommerceOdoo eCommerce
Small Businesses
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Kibo eCommerceOdoo eCommerce
Likelihood to Recommend
7.9
(6 ratings)
9.0
(1 ratings)
Support Rating
1.0
(1 ratings)
-
(0 ratings)
Implementation Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
Kibo eCommerceOdoo eCommerce
Likelihood to Recommend
Kibo Software, Inc.
The platform has flexibility at its core and we have made full use of that capability. Even if Kibo [eCommerce] hasn't been ready to provide features and functions we need, we have the opportunity to build them ourselves. The platform started as Mozu and while it was relatively well-developed for DTC, it lacked a lot of basic B2B functionality. As a result, when we were ready to move into that arena, we built a lot for ourselves (including a multi-level account system and a tool to manage it). Keep in mind, too, that Kibo eCommerce is part of a larger suite of tools. The company has purchased a mobile Point-of-Sale system, Baynote, Certona, Monetate, and an OMS. If you need a full-scale solution, they can offer a lot. As I mentioned previously, their support and documentation need shoring up. They're not terrible, but they hinder (rather than help) when it comes to fulfilling the platform's promise of letting the customers be self-service in building out their capabilities.
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Odoo
Odoo eCommerce is best for a business that has to mark its presence at the very beginning, Odoo eCommerce helps a lot managing your revenues and costs at the same time as they have a full-fledged back end ERP product that serves the primary function of keeping a check on profitability and growth as a whole
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Pros
Kibo Software, Inc.
  • Mozu offers a flexible multi site setup where you can feed multiple sites from the same product and order database.
  • Mozu allows you to create as many attributes as you would like across customer, orders, and products. This flexibility can be really powerful.
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Odoo
  • Sorting
  • Available Goods
  • Bucket management
  • Replenishment Notifications
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Cons
Kibo Software, Inc.
  • Prebuilt Integration - There is not currently a large number of preexisting integrations, but custom integrations are fairly quick
  • Time to Deploy - Don't get me wrong, We have deployed in the timeline we expected, but if you are trying to get something off the ground fast, Kibo might not be right for you. It is a robust platform that take some time to get up and running.
  • Complicated Shipping - if you have a complicated shipped process, you might want to look for a tool to help, Kibo does not have very robust out of the box shipping capabilities.
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Odoo
  • Data management
  • Addition of options
  • Extensive options of vendor management
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Support Rating
Kibo Software, Inc.
One positive note is that I have always been able to get someone on the phone in support whenever I have called, even at 1 AM. Getting someone on the phone is only half the battle though. In the first few months of using Mozu it often seemed that support didn’t know anymore about Mozu than we did. This has slowly started to change, but as a daily user you are likely to be on par with support in terms of knowing what to do when you encounter a problem. The support phone number is really most useful for having them put in a support ticket for you rather than typing it all out yourself and emailing it. It is very rare that the support reps are actually empowered to solve the problem at hand. Unless the issue you are having is user error, they will just take your information and pass it on the proper department. Your request or problem will then be ignored for months on end. Some day, it might actually get fixed but you are unlikely to be notified that this has happened. Most of these issues are assigned an internal ID that they use for tracking. Support is more than happy to pass this ID along, but it is useless. There is no way to actually see where the issue lies in the endless queue of similar issues.
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Odoo
No answers on this topic
Implementation Rating
Kibo Software, Inc.
At the time of our implementation Mozu did not have any processes or procedures set up around going live. We basically were forced to just wing it and hope for the best
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Odoo
No answers on this topic
Alternatives Considered
Kibo Software, Inc.
We had a custom, in-house ecommerce website before moving to Kibo. It was brittle, slow, and wasn't going to scale nearly well enough or fast enough to keep up with our requirements
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Odoo
It's cost-friendly and easy to set up, Odoo eCommerce is open so very easy to customize and learn at the same time, and doesn't require big hardware support because of cloud availability. Don't need a big IT team to manage the product. Very user-friendly and adaptable, the aesthetics are very attractive and the data management aspect is also very great.
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Return on Investment
Kibo Software, Inc.
  • Kibo has always delivered rapid & exceptional support to our organization
  • Kibo has been cost-competitive when considering other vendors
  • The platform continues to add value without requiring substantial additional investments
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Odoo
  • It's very efficient
  • Cost cutting at its best
  • Unique features help explore more business opportunities.
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ScreenShots

Kibo eCommerce Screenshots

Screenshot of User Friendly Tooling:
Empower non-technical teams to manage the look & feel of the digital storefront with drag-&-drop functionality, preview environments, & intuitive content management tools.Screenshot of Mobile-First Architecture:
Deliver consistent online experiences with natively responsive sites on a single code base

Odoo eCommerce Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of