Kindful, a Bloomerang product vs. Network for Good

Kindful is well suited when:

• Important to integrate with a wide range of systems such as online fundraising tools or event registration without being tied to a single vendor
• Small to medium sized organizations looking for an affordable but powerful donor database/CRM
• Need a powerful but user friendly tool with customizable reports

Kindful is not well suited when:

• You need very advanced customization such as the ability to built entire custom screens
• You need to track donations in multiple currencies

Incentivized

We had been doing all our documentation of our contributors and donors using old school systems that really were not designed to keep track of money. Network for Good is definitely designed for that specific use. It was also affordable. We looked at other systems but we could not afford them. It is user friendly. With the prompts throughout the entry, even a volunteer can do the data entry

• We particularly love the flexibility of Kindful's donation pages and donation plug-ins. They make it possible for us to accept donations on our website, without having donors have to leave the website.
• Kindful effectively streamlines back-office functions including acknowledgements for gifts - which saves our small 2-person team vital hours each week.
• Kindful integrates to a variety of valuable platforms, allowing us to manage all of our data in one place. Currently, we integrate with MailChimp [so all email recipients are segmented in Kindful, emails are sent from MailChimp], Fundraising Report Card, and several custom integrations through Kindful's open API [including one that tracks volunteer events and another that connects to CauseVox].
• Kindful's basic metrics and "dashboard" give us instant access to live fundraising results that are shown against historical information - giving us the ability to see how we're doing at all times.

Incentivized

• We imported the last six years of data and were able to reach out to people who hadn't been contacted in that amount of time (thank you, "Lapsed Donor" indication), reviving the relationship and receiving new donations.
• It's so easy to dash off a quick personalized thank you to event participants when they buy through a NFG link -- we don't generally send individual thanks to people who purchase tickets since they don't always purchase through us, so it's nice to be able to do that easily when they do.
• I'm a visual person so I appreciate the graphs and charts--they are gratifying!

• Detailed custom email campaigns and reports can be confusing to navigate. However, Kindful provides excellent customer support and training to make it as easy as possible.
• The price can be a turn off for many people, but if you have an aggressive plan to increase funding, Kindful pricing is scalable based on the size of your database.

Incentivized

• When creating a campaign page - it looks strange with then start/end dates/times shown if campaign runs for more than 1 day
• NFG should be able to download more than jpeg documents
• There is no way of changing the delivery time

We are still learning and rebuilding our nonprofit using this platform, so this year is a trial run to see how we can increase our network and our donations. So long as we are able to see a significant return on investment in terms of donations received through the platform, we will renew for next year.

Incentivized

It's very easy to use and customizable.

Incentivized

I have not utilized the support for Kindful very often but the one time I have was fantastic. It was quick, courteous and thorough. Kindful consistently offers Webinars that outline the best way to utilize their product and get the most out of it. I think Kindful does a pretty solid job with support.

Incentivized

Any questions I have had were answered clearly, any problems were solved quickly and efficiently

Incentivized

NFG is great and the process was smooth. thank you.

Incentivized

We recently added HarnessApp to our software tools. Harness has a strong donor interface but not the backbone that Kindful has to offer. We find them a good match. I looked at dozens of other platforms that compare to Kindful but we always find ourselves sticking with Kindful as our primary CRM.

Incentivized

I am new to the non-profit world and found myself in over my head as an executive director. Network for Good is the first system that I have used, and I am so thankful for it. My first year in this role was overwhelming, and I felt lost on an island with nobody around to help or offer support. Network for Good has come in and shown me that I am not alone. They have given me access to other non-profits. The coach has shown me how to build my online presence, how to reach out to donors, and how to communicate in less stressful ways. This program has taken a lot of unnecessary stress off my plate and made my job so much more enjoyable.

• It is great to be able to quickly tell a prospective sponsor how we are doing financially in each fundraiser along with repeat donors that are helping to keep us going.
• I love that it sends a receipt to the donor immediately (if the email address is included in the profile) without me having to do anything! I am sure our donors love it too.

Incentivized

• During the pandemic while many school fundraising events were canceled, NFG allowed us to stay in communication with our donors.
• NFG not only helped us raise our annual fund goal, but also a 10% increase.
• NFG reduced the amount of volunteer hours required to thank donors and mange donations by at least 50%.