Likelihood to Recommend I currently haven't found any scenarios whereby Kinsta is not well suited. Kinsta is suited to a variety of
WordPress websites from business brochures to eCommerce. Kinsta's support is second to none, so if you lack technical knowledge, this is a great host to be with, especially if you need Managed
WordPress hosting.
Read full review Linode provides a wide range of configurations and prices, suitable for many budgets and needs. They also have a lot of experience in providing these services for many years. We have almost exclusively used Debian distributions for our work, but they offer a large number of other versions of Linux. Beside "raw" distributions of Linux, they also offer other VMs containing specialized installations of a variety of applications, such as Wordpress, Drupal and Docker.
Read full review Pros Developer friendly; WP-CLI; SSH access Amazing support - I never have to wait more than a minute or two to get a response! Kinsta is also willing to troubleshoot issues that are not their own. They don't just say "It's not our problem" without helping to debug the issue. Read full review It's super easy-to-use - set up a complete virtual environment in a few minutes. Linode is the ONLY service I know that will let you DOWNSIZE a VM - super useful. The price is right - spin up any size server and add additional block storage if needed. Object memory is cheap and integrates very well with S3 CLIs and applications. I've been very happy with the knowledgeable and friendly customer service. The more recent additions of a firewall and Kubernetes is a welcome plus. The load balancer ("Load Balancer") service is easy to spin up and configure. Read full review Cons No email solution provide resulting in having to find some other solution Some clients find the price point difficult Some clients find the lack of phone support difficult (although we find their online support great) Read full review I have not succeeded in using the DNS of Linode with a website not hosted in their server. I hope their DNS is as user-friendly as DO and Vultr. Cloud storage user interface is not as easy as DO. I want to see their cloud storage on a pay-per-usage scheme, not monthly. For VPS, I wish Linode to increase the SSD space storage of their basic VPS larger than those of competitors. Read full review Likelihood to Renew This is an extremely solid hosting product that I have yet to find clients who use it disappointed. I have had clients move from other competitors several times in search of something more reliable and scalable but not after they moved to Kinsta.
Read full review I've been with them a long time. They provide me with the capabilities I need coupled with knowledgeable support that's not pay-for-extra. However, if I move to a non-Linux OS, the level of support by necessity will drop off. I can still ask questions about the infrastructure but I my ability to ask about OS features will decrease.
Read full review Usability Their dashboard is really well layed out and simple to use for most users. I also really appreciate the fact that our clients are able to collaborate with us by granting us access. Their site migration tool is straightforward and painless to use as well!
Read full review It's pretty easy for me, but I preferred their old interface before it was called 'cloud' (not a computer science term.) The new interface looks easier but I had to ask for help for things I used to be able to find myself. If someone was new to it--without having used their old interface--it might be easier for them than it originally was for me.
Read full review Reliability and Availability We never had any major downtimes with our service, and I believe that's because it's based in a cloud-based network so therefore our system is being shared amongst multiple points.
Read full review There is very little planned downtime. Whenever planned downtime is necessary I'm always given lots of advanced notice and an explanation that I can pass along to my users that they'll understand. I really appreciate that Linode appreciates my commitment to reliable service to my users. It shows that they believe they've been successful when I'm successful.
Read full review Performance As mentioned before the performance was amazing and pages were loading quickly. They also provide other tools to help you improve further.
Read full review Linode is an infrastructure provider issues related to performance are really on me. Linode provides a capable infrastructure and allows me to tailor performance of the services I provide to my customers to my specific situation. Linode allows me to implement "tweaks" that, from experience, I know will do the job with little risk without a whole bunch of static from idiot support 'droids who just get in the way ("this isn't supported at the present time").
Read full review Support Rating They are quick to respond, very knowledgeable and I don't have to be escalated to get my problems resolved quickly. They have an efficient chat system that allows for support requests to be handled quickly and easily picked up by another specialist if the need arises. They are always there when I need them.
Read full review Support from Linode has always been excellent for us. We've barely had to wait any time between ticket requests and replies, and we've always received replies that actually answered our problems. Whenever maintenance has occurred on Linode's side, they've always alerted us beforehand and left a ticket open as a source of communication in case we had any issues after maintenance or any other questions that we needed answered.
Read full review Online Training We got kick started with an initial walkthrough along with some free credits. The initial walkthrough helped us to understand Linode's ecosystem and start our hands on with Linode. We tried out some apps from Marketplace initially with the free credits, which not only helped us understand Linode better, but also those apps. We had implemented many such apps to our customers with Linode
Read full review Implementation Rating Not really it's a really easy to use system and straightforward!
Read full review We're a small organization. The implementation of our Linode solution was trivial. Once I justified a cloud server to my bosses over a co-location -- the co-lo wasn't as fast as our linode server in load tests -- it was a matter of moving one Linux implementation to another. Trivial.
Read full review Alternatives Considered GoDaddy is the one that drove me nuts. Downtime, poor performance, abysmal customer service. I switched to Kinsta because they looked like they’d do right everything
GoDaddy did wrong (and they have).
Hostinger is a company whose services I still use and am pleased with them. Their shared WordPress hosting is a good value and where I put experimental sites and low-traffic things that don’t justify the purchase of better hosting at this time. They also provide good email hosting and customer service has been good. My second-favorite service provider.
Read full review Compared to the big cloud players like
Amazon Web Services , Google Cloud Platform, MS Azure, Oracle Cloud, and co., Linode's product is simpler and cheaper. For quick and straightforward client engagements, the power and flexibility afforded by the previously mentioned vendors are overkill. Compared specifically to some of its closest rivals: Versus
DigitalOcean , Linode has better pricing for VMs; while compared to
Vultr , while
Vultr 's backups are cheaper (20% of VM cost versus effective ~25% of VM cost),
Vultr 's DDoS protection is an add-on product, which made the overall cost of the deployment more expensive. The runner-up competitor for our use cases, Hetzner, offers superior pricing; However due to their flaky KYC and anti-fraud which was a pain to deal with, I lost faith in them. They also do not have a region in East Asia, which would impact performance.
Read full review Scalability We worked with clients who have major surges of visitor hits on a Buddhist website, and Kinsta was definitely up to the job. They were able to handle this and still provide excellent performance. As well, it was easy to track down other barriers for Google Ratings using their system to further improve the performance of these clients.
Read full review Although I use only a fraction of their product offerings, the total set makes scalability an easy goal to shoot for. As I said, I have a few customers that use the services my Linode provides...and I like it that way. However, should I need to scale up, I can...without incurring any more cost than I need to.
Read full review Return on Investment Our website was up and running in less than a day Despite not doing a huge advertising drive yet (we're still not ready at the moment), we've noticed a steady increase of organic visitors to the site, at least by 30%, which still isn't a lot in overall numbers at the moment, but that is expected Cost is higher, so we've had to separate a budget just for Kinsta Read full review With the partnership of Linode, Configr is today the best performance hosting solution in Brazil. With Linode, Configr can provide a PaaS solution without the cost of taking care of all the infrastructure issues such as IaaS. Linode allowed Configr to be one of the biggest hosting companies in Brazil. Read full review ScreenShots