Likelihood to Recommend I currently haven't found any scenarios whereby Kinsta is not well suited. Kinsta is suited to a variety of
WordPress websites from business brochures to eCommerce. Kinsta's support is second to none, so if you lack technical knowledge, this is a great host to be with, especially if you need Managed
WordPress hosting.
Read full review I am highly likely to recommend Rackspace Cloud Monitoring to a colleague. This is assuming they have a decent background in working on cloud servers. If you don't mind digging in yourself to solve problems, then this is a great resource. If you are just learning how to set up servers on your own, then I recommend at least hiring someone to help you use the service. With that being said, Rackspace makes it easy for people you may hire to seamlessly work within your account. They get their own separate developer account.
Read full review Pros Developer friendly; WP-CLI; SSH access Amazing support - I never have to wait more than a minute or two to get a response! Kinsta is also willing to troubleshoot issues that are not their own. They don't just say "It's not our problem" without helping to debug the issue. Read full review Immediate email notifications: In case a service is down on our servers, we get immediate email notifications via rackspace cloud monitoring service. This helps us to know about the issues and we get in contact with support team to get it resolved. Configuration on specific services: We can configure this monitoring on specific services. So for example if i don't want to get notified if MySQL concurrent users limit reached, then I do not need to configure this monitoring for MySQL. I can just use it whenever needed for defined services. Group emails and technical contacts emails: The monitoring service can send email alerts to a number of email addresses. Primarily the ones who are added as a technical contact. It helps all people get notified about any issue. Auto ticket management: Rackspace automatically creates a support ticket when a service is down and is notified by their monitoring service. Read full review Cons No email solution provide resulting in having to find some other solution Some clients find the price point difficult Some clients find the lack of phone support difficult (although we find their online support great) Read full review It would be nice if there were more templates so that beginners could easily create complex monitors I seemed to stumble upon the cloud monitoring service after having Rackspace for a while Read full review Likelihood to Renew This is an extremely solid hosting product that I have yet to find clients who use it disappointed. I have had clients move from other competitors several times in search of something more reliable and scalable but not after they moved to Kinsta.
Read full review Usability Their dashboard is really well layed out and simple to use for most users. I also really appreciate the fact that our clients are able to collaborate with us by granting us access. Their site migration tool is straightforward and painless to use as well!
Read full review Reliability and Availability We never had any major downtimes with our service, and I believe that's because it's based in a cloud-based network so therefore our system is being shared amongst multiple points.
Read full review Performance As mentioned before the performance was amazing and pages were loading quickly. They also provide other tools to help you improve further.
Read full review Support Rating They are quick to respond, very knowledgeable and I don't have to be escalated to get my problems resolved quickly. They have an efficient chat system that allows for support requests to be handled quickly and easily picked up by another specialist if the need arises. They are always there when I need them.
Read full review Implementation Rating Not really it's a really easy to use system and straightforward!
Read full review Alternatives Considered GoDaddy is the one that drove me nuts. Downtime, poor performance, abysmal customer service. I switched to Kinsta because they looked like they’d do right everything
GoDaddy did wrong (and they have).
Hostinger is a company whose services I still use and am pleased with them. Their shared WordPress hosting is a good value and where I put experimental sites and low-traffic things that don’t justify the purchase of better hosting at this time. They also provide good email hosting and customer service has been good. My second-favorite service provider.
Read full review I also used
Monitis as a monitoring service for our server.
Rackspace 'S monitoring sends immediate notifications while
Monitis might take a couple minutes to understand if a service is down. Since
Rackspace has their monitoring integrated with their support system, it helps us a lot and we don't need to call support all the time.
Read full review Scalability We worked with clients who have major surges of visitor hits on a Buddhist website, and Kinsta was definitely up to the job. They were able to handle this and still provide excellent performance. As well, it was easy to track down other barriers for Google Ratings using their system to further improve the performance of these clients.
Read full review Return on Investment Our website was up and running in less than a day Despite not doing a huge advertising drive yet (we're still not ready at the moment), we've noticed a steady increase of organic visitors to the site, at least by 30%, which still isn't a lot in overall numbers at the moment, but that is expected Cost is higher, so we've had to separate a budget just for Kinsta Read full review I have overpaid in the past for services I didn't need The steepish learning curve might slow things down at first I have learned a lot using Rackspace Cloud Monitoring! Read full review ScreenShots