Kintone vs. Salesforce Lightning Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kintone
Score 8.6 out of 10
N/A
Kintone is a customizable digital workplace platform that lets the user manage data, tasks, and communication in one central place. Over 23,000 customers use Kintone’s no-code platform with more than 1.5 million database and workflow applications custom built for their businesses. Kintone is provided by Cybozu Inc., a Tokyo-based public company founded in 1997. Boasting users among the largest F500 companies, Kintone's no-code platform with granular governance aims…
$24
per month per user
Salesforce Lightning Platform
Score 8.3 out of 10
N/A
Salesforce Platform is designed for building and deploying scalable cloud applications with managed hardware provisioning and app stacks. It provides out-of-the-box tools and services to automate business processes, integrate with external apps, and provide responsive layouts and more.
$25
Per User Per Month
Pricing
KintoneSalesforce Lightning Platform
Editions & Modules
Professional Subscription
$24
per month per user
Starter
$25.00
Per User Per Month
Plus
$100.00
Per User Per Month
Offerings
Pricing Offerings
KintoneSalesforce Lightning Platform
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsAll subscriptions have a minimum 5 users requirement. We also offer Nonprofit Subscription (only applies to 501(c)3 orgs), GOV subscription and EDU subscription at $15/month/user. For Enterprise accounts, please contact us directly for custom pricing.
More Pricing Information
Community Pulse
KintoneSalesforce Lightning Platform
Considered Both Products
Kintone
Salesforce Lightning Platform

No answer on this topic

Top Pros
Top Cons
Features
KintoneSalesforce Lightning Platform
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Kintone
9.2
43 Ratings
4% above category average
Salesforce Lightning Platform
-
Ratings
Platform Security9.334 Ratings00 Ratings
Platform User Management9.440 Ratings00 Ratings
Reusability9.338 Ratings00 Ratings
Platform Scalability9.440 Ratings00 Ratings
Platform-as-a-Service
Comparison of Platform-as-a-Service features of Product A and Product B
Kintone
-
Ratings
Salesforce Lightning Platform
8.9
36 Ratings
8% above category average
Ease of building user interfaces00 Ratings7.836 Ratings
Scalability00 Ratings9.834 Ratings
Platform management overhead00 Ratings8.230 Ratings
Workflow engine capability00 Ratings9.332 Ratings
Platform access control00 Ratings9.733 Ratings
Services-enabled integration00 Ratings9.433 Ratings
Development environment creation00 Ratings9.230 Ratings
Development environment replication00 Ratings9.328 Ratings
Issue monitoring and notification00 Ratings7.731 Ratings
Issue recovery00 Ratings7.929 Ratings
Upgrades and platform fixes00 Ratings9.733 Ratings
Best Alternatives
KintoneSalesforce Lightning Platform
Small Businesses
Creatio
Creatio
Score 9.2 out of 10
AWS Elastic Beanstalk
AWS Elastic Beanstalk
Score 9.1 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.9 out of 10
AWS Elastic Beanstalk
AWS Elastic Beanstalk
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
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Score 9.1 out of 10
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User Ratings
KintoneSalesforce Lightning Platform
Likelihood to Recommend
9.0
(48 ratings)
9.3
(36 ratings)
Likelihood to Renew
8.3
(5 ratings)
-
(0 ratings)
Usability
7.8
(5 ratings)
5.5
(2 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(46 ratings)
8.1
(15 ratings)
Implementation Rating
6.8
(4 ratings)
-
(0 ratings)
Configurability
9.4
(42 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
1.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
7.0
(1 ratings)
-
(0 ratings)
Professional Services
3.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
2.0
(1 ratings)
-
(0 ratings)
User Testimonials
KintoneSalesforce Lightning Platform
Likelihood to Recommend
Kintone
Kintone is great if you want a software that will help you in managing your data, and keep track of which tasks are assigned to whom. It also helps to streamline communication and information in one central place. However, it is not for you if you are looking for something complex that has to manage a lot of data.
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Salesforce
We use Salesforce Lightning Platform in everyday business as sales coordinators. By using this tool, we are able to send new requests to clients and communicate regarding pending proposals in real-time. This also tool holds many of our client accounts where we are able to monitor their sales and revenue.
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Pros
Kintone
  • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
  • Ease of use. The interface is intuitive.
  • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
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Salesforce
  • Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made.
  • Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency.
  • Parent/Child account hierarchy exists which is helpful.
  • Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts.
  • Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform.
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Cons
Kintone
  • I feel that Kintone is not well enough known yet. This means that other apps/APIs are not necessarily easy to connect with Kintone. Yes, you can use Zapier though for interfacing with other apps.
  • It would be great if it could give more customized options to change the look and format of certain things. You can make price quote apps, for example, but have to rely on 3rd party apps or programming skills to customize the look and fields.
  • If you make a table as an input field, it cannot connect to other internal Kintone apps for lookups and such.
  • I think there is more potential to make more customized data graphs.
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Salesforce
  • Can be cumbersome: takes multiple clicks to get where you need to go
  • Lightning is slower than original Salesforce, and it is very noticeable
  • The UI change means sometimes I can't find what I need, so I have to switch back to the Classic version to find it
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Likelihood to Renew
Kintone
I still think that there's a room for Kintone's future, and high expectations for them in additional features and innovative tools and supports. Truly hope that they will support email features, and standardized supports for various plug-ins with the 3rd party software and apps. In the meantime, we will have to consider our ways of doing our work in all aspects
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Salesforce
No answers on this topic
Usability
Kintone
Kintone is agile app and most of the time we can easily come up with new apps. However, there should be more feature-based drag and drop and or a visual-based usability, as we all want to minimize the number of clicks and dropdown menu selections as much as possible. Thanks.
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Salesforce
This builds off a number of things I have already mentioned. This question completely depends on the competence of the developer. This makes the user friendliness of the UI 50/50. However if you have the ability I would say it is quite UI friendly.
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Reliability and Availability
Kintone
Never had an issue with this.
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Salesforce
No answers on this topic
Performance
Kintone
No issues.
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Salesforce
No answers on this topic
Support Rating
Kintone
I have had very specific questions about different aspects of the software, and I have always been able to get a hold of someone who could help. If my sales rep didn’t know the answer, he would get me in touch with someone who did know the answer. The whole team is very ready to help. It definitely feels like they view my success as their success, which is so important with this type of software.
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Salesforce
Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.
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Implementation Rating
Kintone
Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
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Salesforce
No answers on this topic
Alternatives Considered
Kintone
Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
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Salesforce
We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.
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Contract Terms and Pricing Model
Kintone
Should be multiple pricing packages.
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Salesforce
No answers on this topic
Scalability
Kintone
I could see this work for all departments if implemented correctly.
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Salesforce
No answers on this topic
Professional Services
Kintone
Needed improvement at the time.
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Salesforce
No answers on this topic
Return on Investment
Kintone
  • It has helped us reduce the amount of people we need to track our inventory. We’ve saved time and money using less people.
  • We are able to see our data much better now and have a spot that we can all look at the database on the go.
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Salesforce
  • Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
  • Tracking of current jobs and relating them to past jobs is very useful.
  • More efficient use of Sales Reps time.
  • Sales Managers have good visibility into how their people are working.
Read full review
ScreenShots

Kintone Screenshots

Screenshot of View apps from portalScreenshot of 4 ways to build an appScreenshot of Mobile accessScreenshot of Drag and drop interfaceScreenshot of Business app views