56 Ratings
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Score 7.8 out of 100
7 Ratings
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Score 8 out of 100

Feature Set Ratings

  • Kissflow ranks higher in 4 feature sets: Reporting & Analytics, Process Engine, Collaboration, Content Management Capabilties

Reporting & Analytics

7.6

Kissflow

76%
6.7

webMethods Business Process Management Suite (BPMS)

67%
Kissflow ranks higher in 3/3 features

Dashboards

6.4
64%
18 Ratings
6.0
60%
1 Rating

Standard reports

8.3
83%
16 Ratings
7.0
70%
1 Rating

Custom reports

8.1
81%
16 Ratings
7.0
70%
1 Rating

Process Engine

8.4

Kissflow

84%
8.0

webMethods Business Process Management Suite (BPMS)

80%
Kissflow ranks higher in 7/8 features

Process designer

8.0
80%
16 Ratings
10.0
100%
1 Rating

Process simulation

10.0
100%
5 Ratings
8.0
80%
1 Rating

Business rules engine

8.2
82%
12 Ratings
8.0
80%
1 Rating

SOA support

8.2
82%
11 Ratings
7.0
70%
1 Rating

Process player

8.1
81%
10 Ratings
8.0
80%
1 Rating

Support for modeling languages

9.1
91%
2 Ratings
8.0
80%
1 Rating

Form builder

8.0
80%
14 Ratings
8.0
80%
1 Rating

Model execution

7.8
78%
13 Ratings
7.0
70%
1 Rating

Collaboration

7.1

Kissflow

71%
5.0

webMethods Business Process Management Suite (BPMS)

50%
Kissflow ranks higher in 1/1 features

Social collaboration tools

7.1
71%
7 Ratings
5.0
50%
1 Rating

Content Management Capabilties

8.5

Kissflow

85%
5.0

webMethods Business Process Management Suite (BPMS)

50%
Kissflow ranks higher in 1/1 features

Content management

8.5
85%
15 Ratings
5.0
50%
1 Rating

Attribute Ratings

  • webMethods Business Process Management Suite (BPMS) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.3

Kissflow

73%
19 Ratings
8.0

webMethods Business Process Management Suite (BPMS)

80%
1 Rating

Support Rating

9.7

Kissflow

97%
4 Ratings

webMethods Business Process Management Suite (BPMS)

N/A
0 Ratings

Likelihood to Recommend

Kissflow, Inc (OrangeScape)

Workflow. I would absolutely, 100% recommend it for a school, in Admissions, and I would recommend it to any small company who has an issue with workflow. The best thing about the program is that it knows what it is, and knows what it wants to be. You aren't going to sit down to work with KiSSFLOW and end up being sold an HR program. To make it work just right, find the person who truly understands how your business works. Have them build a workflow which takes care of the tedious tasks, and then let them train others on the process. You will find that your productivity increases, and that your paper costs decrease.
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Software AG

Where webMethods Business Process Management Suite (BPMS) is well suited is for any use case where there is a business process that can executed over a long period of time (days rather than seconds) and that traverses multiple business applications and/or multiple lines of business and requires manual input from end users to approve or action specific steps. It is not well-suited for any business processes that can be distilled into a traditional integration solution between business applications that does not involve manual end user input, these types of uses cases will execute more efficiently on a traditional integration broker or enterprise service bus style solution.
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Pros

Kissflow, Inc (OrangeScape)

  • Ease of Use: It's easier to use and see workflow tasks that are assigned to you, workflows that you've participated in, or workflows that are pending other peoples approvals. From a development side, it's easy to pick up and begin creating processes if you know Excel formulation, which is easily researched as well.
  • Ease of Access: Since KiSSFLOW is hosted in the cloud, you can access the site from any internet connected device. All you have to do is sign in with your account, as opposed to needing to be on the network to access like our previous system.
  • The App: This is a feature we really hope to get a lot of use out of. With the way our business is structured, there are a lot of Regional positions that are always on the go. Because our current system requires a user to be on the network to access, this makes it hard for these roles to respond to tasks, causing bottlenecks. With an app available, along with push notifications, we can keep these tasks responses on pace with the associates required in that task.
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Software AG

  • Great process design user interface and usability
  • Excellent tools for monitoring processes at runtime
  • Business rules can be managed and updated by non-technical resources
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Cons

Kissflow, Inc (OrangeScape)

  • The reporting could use some improvement. The actual reports are OK, it is access to the reports that is the problem. This is related to the permission schema. It really just has user, admin, and nothing in-between. There really needs to be something like report admin or something. Excel exports for data are needed as well.
  • The user workflow selection UI is not the best. There is a big red + sign in the lower right of the browser window that is not labeled. That is not clear. Also the selection list is just a pop-up window, it really should be a full page.
  • The mobile app does not have all the features that the browser version has, especially admin tools.
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Software AG

  • Pricing is opaque and higher than we'd like
  • Some of the user interfaces are outdated and looking their age
  • Require buy in from business to achieve return on investment
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Pricing Details

Kissflow

Starting Price

$9 per user

Editions & Modules

Kissflow editions and modules pricing
EditionModules
Standard Edition$91

Footnotes

  1. per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Minimum of 10 users

webMethods Business Process Management Suite (BPMS)

Starting Price

Editions & Modules

webMethods Business Process Management Suite (BPMS) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Support Rating

    Kissflow, Inc (OrangeScape)

    I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
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    Software AG

    No answers on this topic

    Alternatives Considered

    Kissflow, Inc (OrangeScape)

    KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
    Read full review

    Software AG

    We found webMethods Business Process Management Suite (BPMS) to be the most feature complete product in the BPM market when we evaluated it against other products available in the market. It provides the most features, the easiest to use process design and simulation tools, and the most efficient runtime process and rules engine. Just be aware that its pricing reflects this position in the market, but you get what you pay for.
    Read full review

    Return on Investment

    Kissflow, Inc (OrangeScape)

    • Kissflow has helped us keep careful records of costs and pricing for various products, which indirectly impacts our margin.
    • Our owner had trouble with the phone app, so ultimately we stopped using Kissflow for purchase requests. There is some lost potential there.
    Read full review

    Software AG

    • Initial adoption of BPMS was slow and required buy in from the business, which was only achieved through upper management buy in applying KPIs down the line
    • Once a critical mass of business processes being automated with BPMS is reached, any processes that remain manual will stand out like a sore thumb and the business will be invested to automate those remaining processes too, so adoption of BPMS is like a slow snowball effect
    • Not requiring technical resources such as developer to design and build out processes is a pipe dream and impossible to realise. You will always need experts in the automation tools you apply in your organisation, and webMethods BPMS is no exception
    Read full review

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