2 Ratings
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Score 6 out of 100
165 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Klarna Checkout

Klarna is great for any retailer who is looking to offer payment options to their customers. It is primarily a resource for retailers, but probably not a good tool for people who work in different kinds of sales departments.
Nikki Hansen | TrustRadius Reviewer

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce Cloud works great for us, an ecommerce company. Any other company (of decent size) should consider Magento. They offer many features right out of the box and allow a ton of customization as well as easy integration with third party vendors. I could imagine that if you were a smaller company, Magento would likely be overkill for your online store.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Klarna Checkout
5.0
Magento Commerce, part of Adobe Commerce Cloud
7.3
Website integration
Klarna Checkout
5.0
Magento Commerce, part of Adobe Commerce Cloud
6.9
Product catalog & listings
Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
7.5
Product management
Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
7.8
Bulk product upload
Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
7.2
Branding
Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
6.3
Mobile storefront
Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
7.7
Product variations
Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
7.8
Visual customization
Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
7.6
CMS
Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
7.2

Online Shopping Cart

Klarna Checkout
10.0
Magento Commerce, part of Adobe Commerce Cloud
5.9
Checkout user experience
Klarna Checkout
10.0
Magento Commerce, part of Adobe Commerce Cloud
6.2
Abandoned cart recovery
Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
5.7

Online Payment System

Klarna Checkout
10.0
Magento Commerce, part of Adobe Commerce Cloud
6.9
eCommerce security
Klarna Checkout
10.0
Magento Commerce, part of Adobe Commerce Cloud
6.9

eCommerce Business Management

Klarna Checkout
8.0
Magento Commerce, part of Adobe Commerce Cloud
7.5
Order processing
Klarna Checkout
8.0
Magento Commerce, part of Adobe Commerce Cloud
7.4
Multi-site management
Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
8.2
Inventory management
Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
7.3
Shipping
Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
6.9
Custom functionality
Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
7.9

eCommerce Marketing

Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
6.2
Promotions & discounts
Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
5.9
Personalized recommendations
Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
5.1
SEO
Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
7.5

Pros

Klarna Checkout

  • Flexible payment option.
  • Easy to navigate the back end.
Nikki Hansen | TrustRadius Reviewer

Magento Commerce, part of Adobe Commerce Cloud

  • Highly flexible with open source code make expanding capabilities and customizing experiences virtually limitless
  • Huge community of developers and extensions to solve problems and provide support
  • Great set of out of the box features that provide a foundation for a best in class web experience
Jeff McRitchie | TrustRadius Reviewer

Cons

Klarna Checkout

  • Customer support is terrible, getting an agent who fully comprehends the issue or who has any power to help is near impossible.
Nikki Hansen | TrustRadius Reviewer

Magento Commerce, part of Adobe Commerce Cloud

  • The Magento admin is not as user-friendly has other e-commerce platforms, and this is why I never recommend it for smaller ecommerce stores.
  • You absolutely need a skilled developer to customize and extend Magento. A skilled developer can make Magento amazing, but if you're looking for a DIY website option, Magento will frustrate you.
  • Magento takes a lot of server resources, so you will not be able to run on it a shared hosting account. You will need a dedicated server for it.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Klarna Checkout

No score
No answers yet
No answers on this topic

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.8
Based on 8 answers
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
Christian Kern | TrustRadius Reviewer

Usability

Klarna Checkout

No score
No answers yet
No answers on this topic

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.0
Based on 1 answer
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
Anonymous | TrustRadius Reviewer

Support Rating

Klarna Checkout

No score
No answers yet
No answers on this topic

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
The technical service was impeccable. They were on point and were very knowledgeable.
Anonymous | TrustRadius Reviewer

Online Training

Klarna Checkout

No score
No answers yet
No answers on this topic

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
Great value for an flexible, open source platform.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Klarna Checkout

No answers on this topic

Magento Commerce, part of Adobe Commerce Cloud

I wasn't involved in the purchase of Magento but I have used Shopify and Woo Commerce in the past and they are, in my opinion, far easier to use. You can get started very quickly and set up your store without the need of a dedicated developer. If I were involved in the purchasing process (even if to just give an opinion), I would have not recommended going this route and would have preferred to manage it all in-house with our more limited resources and getting an easier-to-use platform instead
Steffany Winkelmann | TrustRadius Reviewer

Return on Investment

Klarna Checkout

  • They take a fee, larger than other systems do, so I do lose some money there.
  • I make more sales than I would without the payment option through Klarna.
Nikki Hansen | TrustRadius Reviewer

Magento Commerce, part of Adobe Commerce Cloud

  • Magento has provided our primary platform for our eCommerce Business over the last four years. It has its limitations, but have been reliable. We have no immediate plans to move off of Magento.
  • If and when we decide to launch the 4th domain and intend to produce a more personalized or customizable user-experience, we may search for a platform that supports a wider variety of visual and custom options "out of the box".
Zach Shelley | TrustRadius Reviewer

Pricing Details

Klarna Checkout

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Magento Commerce, part of Adobe Commerce Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Klarna Checkout
5.0
Magento Commerce, part of Adobe Commerce Cloud
7.6

Likelihood to Renew

Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
9.8

Usability

Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
9.0

Reliability and Availability

Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
10.0

Performance

Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
9.0

Support Rating

Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
8.0

Online Training

Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
8.0

Implementation Rating

Klarna Checkout
Magento Commerce, part of Adobe Commerce Cloud
8.0

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