Klaxoon vs. Lumen Unified Communications & Collaboration

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Klaxoon
Score 7.8 out of 10
N/A
Klaxoon is presented by the vendor as a one-stop shop for collaborative tools that improves teamwork efficiency when working remotely or on-site. Meetings, workshops, learning sessions, workshops… everyone connects to Klaxoon via a web link, from any digital device (computer, smartphone, tablet…) and without anything to install. With a click, users share ideas through Brainstorm, Word Cloud, Quiz, Votes… From Fortune500 organisations to small businesses, universities and consultants, Klaxoon…N/A
Lumen Unified Communications & Collaboration
Score 7.0 out of 10
N/A
Lumen Unified Communications and Collaboration (UC&C) (formerly CenturyLink) combine adaptive networking with a portfolio of technologies on a secure global network with end-to-end support. The UC&C portfolio includes cloud, hosted, and fully managed services built on best-in-class applications that can be sold, provisioned, and managed as a solution, wrapped with a customer success practice. Lumen UC&C Solutions: • Cisco WebEx delivered by Lumen - online meetings with integrated…N/A
Pricing
KlaxoonLumen Unified Communications & Collaboration
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
KlaxoonLumen Unified Communications & Collaboration
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
KlaxoonLumen Unified Communications & Collaboration
Top Pros

No answers on this topic

Top Cons
Best Alternatives
KlaxoonLumen Unified Communications & Collaboration
Small Businesses
Lucidchart
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Score 8.5 out of 10
Broadvoice
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Score 9.2 out of 10
Medium-sized Companies
Lucidchart
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Score 8.5 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.2 out of 10
Enterprises
Miro
Miro
Score 8.9 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KlaxoonLumen Unified Communications & Collaboration
Likelihood to Recommend
7.6
(12 ratings)
7.0
(1 ratings)
User Testimonials
KlaxoonLumen Unified Communications & Collaboration
Likelihood to Recommend
Klaxoon
Easy for end-users to experience the workflow and processes (i.e. low entry barrier) and handle the tool. Easy for facilitators to create a digital board and to animate and create a good remote real-time or asynchronous experience. Moreover, it allows building Customer Journey Maps (CJM) for my end-users with very low time invested and a high level of reusability.
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Lumen Technologies (formerly CenturyLink)
While I am happy with the service, it does leave something to be desired. The MPLS circuit connection has been very stable and I am very happy with its uptime. I am also quite happy with the calling plans. I have been able to cut back on costs with the design they have. Support is the reason for the lower score.
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Pros
Klaxoon
  • There are many templates available in the library: very useful for organizing a workshop that always requires a method to support collective intelligence.
  • Klaxoon is great for working collaboratively at the same time. It is really visual and not very difficult to use. It has different kinds of interesting features, but you have to know about them.
  • Blackboard principle, confidentiality of contributions
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Lumen Technologies (formerly CenturyLink)
  • MPLS circuits
  • Domestic calling plans
  • International calling plans
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Cons
Klaxoon
  • From a user perspective I would say klaxoon offers all the good stuff. A few functions could be more developed like survey.
  • I personally had troubled organizing some of the boards to have the data from them exported in a nice way.
  • Hard to find more negative sides, but more templates for more use cases would always be nice :-)
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Lumen Technologies (formerly CenturyLink)
  • Cleaner invoices
  • Easier access to support
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Alternatives Considered
Klaxoon
we are trying many visual collaboration applications. and we will choose the application that will offer us a more interactive environment. Miro is a very similar app and surpasses Klaxoon in terms of interface and simplicity. But Klaxoon is more successful with pre-designed boards. MURAL is a different concept and lags behind Klaxoon in terms of workspace.
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Lumen Technologies (formerly CenturyLink)
We do not use any other products.
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Return on Investment
Klaxoon
  • Klaxoon allows working in a group easily at the same time for people in different places. So the main benefit is to work collaboratively and to come back to the work anytime we want.
  • It was especially important during the Covid period when we could not organize on-site sessions with a real post-it. It helps also for online training or digital adoption thanks to the possibility to define the digital training journey with Module/Quiz sessions/Surveys.
  • we benefited from strong support from the Customer management services of Klaxoon to kick off the solution in a very good way.
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Lumen Technologies (formerly CenturyLink)
  • Outstanding uptime
  • Good value
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ScreenShots

Klaxoon Screenshots

Screenshot of With a simple click, you share ideas through Brainstorm, Word Cloud, Quiz, Votes...