What users are saying about
3 Ratings
33 Ratings
3 Ratings
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Score 8 out of 100
33 Ratings
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Score 6.6 out of 100

Likelihood to Recommend

Klear

Klear is great for doing some preliminary research when building out an influencer list. We've used it a lot for this and overall had pretty good success. We sometimes supplement with manual searching, but overall Klear has helped save a lot of time and labor on our end. I do prefer to manage influencer programs myself though, so I don't take advantage of the program's chat functionality, payroll capabilities, etc.
Anonymous | TrustRadius Reviewer

Simply Measured

When we we're determining what's important to us we think budget, are we stuck in a contract; can it grow with our needs without hurting our pockets; can it solve our needs because we're such a large company that we almost need several solutions in one. Reporting - am I able to provide management the details they need to know to prove ROI? Also can we prove that demand generation efforts lead to closed deals?
Emily Ikuta | TrustRadius Reviewer

Pros

Klear

  • It's a very intuitive and user-friendly platform.
  • It provides the ability to gather actual, verified data (including IG Stories).
Anonymous | TrustRadius Reviewer

Simply Measured

  • Customer service analysis has been extremely useful for determining sentiment and adding context to real time crisis situations.
  • Convenience of pulling data for all social channels at one time is extremely effective in making decisions in real time and to compare against other channel performance. The cross channel export minimizes a great deal of time for exporting data. Nearly all social channel data is available.
  • Reports are extremely user friendly, visual and easy to export. Also the ability to see the raw data and to have it for historical reference is great.
  • Key insights generated in the dashboard page help add fast context for performance.
Ross Hartnett | TrustRadius Reviewer

Cons

Klear

  • It rounds numbers to the nearest hundred (for instance, will report "1.4K Story views" rather than the true number).
  • I am based in the US and my representative is based in Israel, so there is a delay in response at times.
Anonymous | TrustRadius Reviewer

Simply Measured

  • While it incorporates MOST platforms not all of them, I believe Pinterest was still in trial. They will need to keep up to date as new platforms emerge.
  • Not a super user friendly interface. I found it to be a bit clunky and dated looking.
  • While their training was good, and they had good support resources, I think they good do more with marketing and education to help my team uncover more value from the software.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Klear

No score
No answers yet
No answers on this topic

Simply Measured

Simply Measured 9.2
Based on 7 answers
For my current client, it's not right - they would not be actionable with the data to really need this tool. For my past clients, I would suggest they stay on it and i think they would agree.
John Antognoli | TrustRadius Reviewer

Usability

Klear

No score
No answers yet
No answers on this topic

Simply Measured

Simply Measured 7.0
Based on 1 answer
The interface is very simple and organized around the core elements of the platform : the reports.
Pierre Le Leannec | TrustRadius Reviewer

Support Rating

Klear

Klear 2.0
Based on 1 answer
Unfortunately, we have not had a great experience with customer support from Klear. In the sales process, they were very responsive and helpful, but when onboarded, it definitely changed. We are based in the US and our customer service rep is based in Israel, meaning our work hours barely overlap. Oftentimes we're waiting 24+ hours for a response, and when it's a time-sensitive issue (like the platform not pulling in Instagram Story data) we want it to be resolved as quickly as possible. Klear also has a chat feature for more immediate help, but we've experienced a similar situation there where it takes 12+ hours to get a response and it's usually from our customer service rep. Our rep is very nice, but also doesn't seem very knowledgeable about the platform, and usually can't provide an immediate answer to a question we ask and has to "check with her team."
Anonymous | TrustRadius Reviewer

Simply Measured

Simply Measured 10.0
Based on 2 answers
Extremely fast response and they go above and beyond without asking. The support team has provided me data beyond our limit before and it was not an issue and not an extra cost, really good business support.
Ross Hartnett | TrustRadius Reviewer

Implementation Rating

Klear

No score
No answers yet
No answers on this topic

Simply Measured

Simply Measured 8.0
Based on 1 answer
Very good implementation.
Shubhankar Goel | TrustRadius Reviewer

Alternatives Considered

Klear

From a price standpoint, Klear was more reasonable than competitors, and definitely a factor in our decision last year. We also liked that Klear was mainly a SaaS platform and allowed us to manage our own campaigns from start to finish. A lot of other influencer marketing platforms/companies offer services where they manage the campaign and influencer relationships. This is definitely handy, but by having the ability to manage programs in-house, it allows us to be more profitable.
Anonymous | TrustRadius Reviewer

Simply Measured

Simply Measured has more in-depth reports than other tools in this category. Other tools may feature a lower price and are easier to learn. Others focus on only one channel, let's say Twitter. Simply Measured is comprehensive, extensive and has the depth to match. It's one of the few tools that can measure the impact of an individual message as opposed to the account in aggregate.
Ran Mano | TrustRadius Reviewer

Return on Investment

Klear

  • Klear allows us to optimize our time spent in other areas, like strategy or execution, rather than manually looking for influencers.
  • Klear has helped us be more data-savvy and stand behind our influencer recommendations/programs with tangible numbers like audience demographics.
Anonymous | TrustRadius Reviewer

Simply Measured

  • Increased efficiency of reporting. Although I still keep my own spreadsheets and create a few charts and graphs, Simply Measured's reports have saved me countless hours.
  • Greater Visibility: Simply Measured's reports have helped increase the visibility of what the social media team is doing. What executive doesn't like a smart report?
Nolan Perry | TrustRadius Reviewer

Pricing Details

Klear

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Simply Measured

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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