What users are saying about
3 Ratings
59 Ratings
3 Ratings
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Score 8 out of 100
59 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Klear

Klear is great for doing some preliminary research when building out an influencer list. We've used it a lot for this and overall had pretty good success. We sometimes supplement with manual searching, but overall Klear has helped save a lot of time and labor on our end. I do prefer to manage influencer programs myself though, so I don't take advantage of the program's chat functionality, payroll capabilities, etc.
Anonymous | TrustRadius Reviewer

Cyfe

Cyfe is good for businesses that manage multiple websites, email campaigns and social media accounts for multiple clients, as it allows you to easily pull stats and visualize them all in one place. Make one account for each client and ask Cyfe to grab the metrics that are most meaningful to your campaigns, then you can share your dashboards with your clients, or like us, use Cyfe's visualizations to create aesthetically pleasing reports for clients to read.
Mitchell Terpstra | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Klear
Cyfe
8.3
Pixel Perfect reports
Klear
Cyfe
6.8
Customizable dashboards
Klear
Cyfe
9.0
Report Formatting Templates
Klear
Cyfe
8.9

Ad-hoc Reporting

Klear
Cyfe
8.7
Drill-down analysis
Klear
Cyfe
8.7
Formatting capabilities
Klear
Cyfe
8.1
Integration with R or other statistical packages
Klear
Cyfe
9.8
Report sharing and collaboration
Klear
Cyfe
8.3

Report Output and Scheduling

Klear
Cyfe
8.3
Publish to Web
Klear
Cyfe
9.0
Publish to PDF
Klear
Cyfe
7.7
Report Versioning
Klear
Cyfe
6.7
Report Delivery Scheduling
Klear
Cyfe
9.3
Delivery to Remote Servers
Klear
Cyfe
9.0

Data Discovery and Visualization

Klear
Cyfe
9.4
Pre-built visualization formats (heatmaps, scatter plots etc.)
Klear
Cyfe
9.8
Location Analytics / Geographic Visualization
Klear
Cyfe
8.5
Predictive Analytics
Klear
Cyfe
9.8

Access Control and Security

Klear
Cyfe
8.5
Multi-User Support (named login)
Klear
Cyfe
10.0
Role-Based Security Model
Klear
Cyfe
6.2
Multiple Access Permission Levels (Create, Read, Delete)
Klear
Cyfe
8.4
Single Sign-On (SSO)
Klear
Cyfe
9.6

Mobile Capabilities

Klear
Cyfe
9.2
Responsive Design for Web Access
Klear
Cyfe
9.3
Dedicated iOS Application
Klear
Cyfe
9.8
Dedicated Android Application
Klear
Cyfe
9.8
Dashboard / Report / Visualization Interactivity on Mobile
Klear
Cyfe
7.7

Application Program Interfaces (APIs) / Embedding

Klear
Cyfe
8.3
REST API
Klear
Cyfe
8.5
Javascript API
Klear
Cyfe
9.8
iFrames
Klear
Cyfe
9.8
Java API
Klear
Cyfe
9.8
Themeable User Interface (UI)
Klear
Cyfe
5.8
Customizable Platform (Open Source)
Klear
Cyfe
5.8

Pros

Klear

  • It's a very intuitive and user-friendly platform.
  • It provides the ability to gather actual, verified data (including IG Stories).
Anonymous | TrustRadius Reviewer

Cyfe

  • Cyfe makes it easy to create a professional looking dashboards in a short amount of time. With so many built-in data sources and the intuitive nature of the interface, you can have beautiful looking charts and graphs in no time!
  • One of the best features of Cyfe is the many data sources built-in and that each dashboard is not constrained to one source. One of the drawbacks I've seen in other tools is the limited ability to pull from multiple Google Analytics profiles, multiple AdWords accounts or from both AdWords and Bing in one dashboard. Cyfe has no such limitation.
  • Google Spreadsheets - if the data you need to show is not available via an API, being able to pull from Google spreadsheets is a great solution. Once set up, you can add data whenever you need to the spreadsheet and your widgets in the Cyfe dashboard are automatically updated. Huge time saver!
Kim Towne | TrustRadius Reviewer

Cons

Klear

  • It rounds numbers to the nearest hundred (for instance, will report "1.4K Story views" rather than the true number).
  • I am based in the US and my representative is based in Israel, so there is a delay in response at times.
Anonymous | TrustRadius Reviewer

Cyfe

  • Documentation is sparse and confusing
  • Functionality is fairly basic and at times buggy
  • Third party integrations are limited and stagnant, very few have been added since we began using it
  • Widgets lack individual settings such as support for different date ranges
  • Widgets have limited customization options
Tony Huidor | TrustRadius Reviewer

Likelihood to Renew

Klear

No score
No answers yet
No answers on this topic

Cyfe

Cyfe 9.4
Based on 9 answers
Since initial trial, not only am I sold, but the rest of the company is sold on Cyfe as well. We look forward to expanded partners and capabilities. Our smaller firm does not have the need for multiple users as of yet, but growth is coming and the ability to scale with Cyfe is exciting.
Anonymous | TrustRadius Reviewer

Usability

Klear

No score
No answers yet
No answers on this topic

Cyfe

Cyfe 8.0
Based on 2 answers
It is very easy to use when creating dashboards that use widgets from existing integration partners. You can easily create attractive and functional dashboards in less than 5 minutes so the learning curve is minimal at most. Out-of-the-box capabilities are quite high for such a low priced service, so it's surprising how easy it is to use.
Tony Huidor | TrustRadius Reviewer

Support Rating

Klear

Klear 2.0
Based on 1 answer
Unfortunately, we have not had a great experience with customer support from Klear. In the sales process, they were very responsive and helpful, but when onboarded, it definitely changed. We are based in the US and our customer service rep is based in Israel, meaning our work hours barely overlap. Oftentimes we're waiting 24+ hours for a response, and when it's a time-sensitive issue (like the platform not pulling in Instagram Story data) we want it to be resolved as quickly as possible. Klear also has a chat feature for more immediate help, but we've experienced a similar situation there where it takes 12+ hours to get a response and it's usually from our customer service rep. Our rep is very nice, but also doesn't seem very knowledgeable about the platform, and usually can't provide an immediate answer to a question we ask and has to "check with her team."
Anonymous | TrustRadius Reviewer

Cyfe

Cyfe 10.0
Based on 2 answers
Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
Shane Hayes | TrustRadius Reviewer

Implementation Rating

Klear

No score
No answers yet
No answers on this topic

Cyfe

Cyfe 10.0
Based on 2 answers
Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
Shane Hayes | TrustRadius Reviewer

Alternatives Considered

Klear

From a price standpoint, Klear was more reasonable than competitors, and definitely a factor in our decision last year. We also liked that Klear was mainly a SaaS platform and allowed us to manage our own campaigns from start to finish. A lot of other influencer marketing platforms/companies offer services where they manage the campaign and influencer relationships. This is definitely handy, but by having the ability to manage programs in-house, it allows us to be more profitable.
Anonymous | TrustRadius Reviewer

Cyfe

Klipfolio probably had a lot of cool features, but it was SO user-UNfriendly that we never got to use them. We had high enough turnover in our company that people always needed Klipfolio training, and it was rarely completed to the satisfaction of trainees or trainers. It was simply too complicated for a fast-paced work environment. Even one of my regular duties (posting a screenshot of a completed task list) had to be accomplished in a roundabout, unwieldy way.
Anonymous | TrustRadius Reviewer

Return on Investment

Klear

  • Klear allows us to optimize our time spent in other areas, like strategy or execution, rather than manually looking for influencers.
  • Klear has helped us be more data-savvy and stand behind our influencer recommendations/programs with tangible numbers like audience demographics.
Anonymous | TrustRadius Reviewer

Cyfe

  • Cyfe allows us to provide real time data to our clients
  • Cyfe allows us to provide detailed analytics to our clients showing actual results
  • Cyfe reduced our need to provide monthly "reports" to our marketing clients
  • Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations
Shane Hayes | TrustRadius Reviewer

Pricing Details

Klear

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Klear Editions & Modules

Additional Pricing Details

Cyfe

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cyfe Editions & Modules

Edition
Solo$291
Pro$491
Premier$89+1
Agency$1501
  1. Monthly or Annually
Additional Pricing Details

Rating Summary

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