Knova Knowledge Management vs. Notion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Knova
Score 7.0 out of 10
N/A
Knova KM is a full-featured knowledge management software solution for large customer service and support organizations, especially those that must handle complex queries across channels in industries such as high tech, telecommunications, financial services, and the IT help desk. It is supported by Avolin headquartered in Austin, the company created from the sale of Aptean Vertical Business Applications to ESW Capital in 2018.N/A
Notion
Score 8.8 out of 10
N/A
Notion aims to present users with an all-in-one workspace — for notes, tasks, wikis, and databases, from Notion Labs in San Francisco.
$5
per month per user
Pricing
Knova Knowledge ManagementNotion
Editions & Modules
No answers on this topic
Personal Pro
$48
per year per user
Team
$96
per year per user
Enterprise
Custom
Offerings
Pricing Offerings
KnovaNotion
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Knova Knowledge ManagementNotion
Project Management
Comparison of Project Management features of Product A and Product B
Knova Knowledge Management
-
Ratings
Notion
8.3
22 Ratings
6% above category average
Task Management00 Ratings9.220 Ratings
Gantt Charts00 Ratings9.113 Ratings
Scheduling00 Ratings7.614 Ratings
Workflow Automation00 Ratings6.512 Ratings
Mobile Access00 Ratings9.218 Ratings
Search00 Ratings7.621 Ratings
Visual planning tools00 Ratings8.716 Ratings
Communication
Comparison of Communication features of Product A and Product B
Knova Knowledge Management
-
Ratings
Notion
8.5
20 Ratings
6% above category average
Chat00 Ratings7.67 Ratings
Notifications00 Ratings7.916 Ratings
Discussions00 Ratings7.811 Ratings
Surveys00 Ratings8.74 Ratings
Internal knowledgebase00 Ratings9.617 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.88 Ratings
Integrates with Outlook00 Ratings8.92 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Knova Knowledge Management
-
Ratings
Notion
8.4
21 Ratings
3% above category average
Versioning00 Ratings9.012 Ratings
Video files00 Ratings7.615 Ratings
Audio files00 Ratings7.311 Ratings
Document collaboration00 Ratings8.421 Ratings
Access control00 Ratings8.418 Ratings
Advanced security features00 Ratings7.913 Ratings
Integrates with Google Drive00 Ratings9.213 Ratings
Device sync00 Ratings9.811 Ratings
Best Alternatives
Knova Knowledge ManagementNotion
Small Businesses
Notion
Notion
Score 8.8 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
Tridion
Tridion
Score 9.0 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Knova Knowledge ManagementNotion
Likelihood to Recommend
3.0
(1 ratings)
9.2
(27 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Knova Knowledge ManagementNotion
Likelihood to Recommend
Avolin
We expereienced an upgrade by Aptean in March 2014 and it actually created issues with our interfaces to Word and well as performance issues. As of November, we have most of the performance issues resolved, however our interface with Word is still not working. It takes alot of upfront work to convert with Word and with the upgrade that was affected. Authors are still frustrated with many issues in the formatting and editing of existing data. A vital tool to update the product home pages has not been available except for sporadic late night periods since the upgrade in March. Overall, many authors are not happy with this knowledge management tool
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Notion Labs, Inc
Notion is good for a plethora of use cases. The templates that it offers give just a few established pages for common uses but these are some of my favorites:
  • Kanban board: we use it a lot in my company to manage tasks and meetings
  • Note taking: whether in a professional or academic environment, Notion is well suited to take notes of everything regardless.
  • Software documentation: the "code" component to insert code snippets is perfect for creating tutorials and documentation for software development.
  • Finance control: I use the "my finances" template to have a proper following of my monthly transactions, which allowed me to be more responsible with my money.
  • Inventory management: Since I own multiple peripherals and general equipment, being able to have a portable inventory of all of it that includes their original value, warranty length and current state has been perfect to know when clean, maintain or straight up replace everything.
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Pros
Avolin
  • Aptean offers simple access to Knowledge Management for our Clients, Customer Support teams as well as internal support teams. Allows our knowledge management team the ability to provide consistent and up-to-date processes and troubleshooting tips for our associates as well as ADP Clients.
  • Aptean provides an easy to use user interface with tools for authors that mimic Microsoft Word (Cut, Paste, Spell Check, Bullets, Indentation etc). It also provides an easy to user user interface for our associates in accessing the Knowledge Management solutions. The Search tool is very powerful and allows the users quick access to the information they need!
  • In the more than 3 years that we have been using Consona/Aptean, we have had very little down time. This is important to our authors as well as end users in being able to access the information. Allowing the authors the ability to update the information in near real time is another key feature of keeping our information current.
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Notion Labs, Inc
  • Team Collaboration. In Notion's software is the ability to see precisely who is working on a project and where. This eliminates any confusion when on calls or when working on the same project simultaneously. It is easy to tag co-workers to precise moments and build conversation streams.
  • Text Coding. When transitioning text from our Notion ideation and drafting boards to our website backends, the coding holds on all of the text.
  • Organization. Whether it's utilizing a "pin board" set up or nestling pages within pages, it is possible to keep everything organized and easy to find for every member of your team.
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Cons
Avolin
  • We have experienced some slowness with importing pictures into our Aptean application. While they do eventually complete, it is very timeconsuming when several images are needed. Definitely tries our patience, or consider not including them at all!
  • Some of the formatting issues transfering our information from Word to Aptean are still challenging and require too much manual intervention than necessary.
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Notion Labs, Inc
  • The increase in integrations with third parties will always promote the adoption of the platform in companies.
  • Personalization with logos and corporate colors sometimes makes the difference when selecting a tool in a corporation.
  • Having multiple functionalities for working in manufacturing companies and with devices developed by third parties encourages other companies to select Notion as their flagship tool to offer implementation packages under alliances that favor its use.
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Likelihood to Renew
Avolin
Many business units are using the Aptean product for knowledge management and a change now would be too crucial to the processes that the associates are becoming familiar with using. We have spent a lot of time promoting our Aptean Knowledge Management tool and interfaced it with our call tracking system.
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Notion Labs, Inc
No answers on this topic
Alternatives Considered
Avolin
No answers on this topic
Notion Labs, Inc
Trello only has the Kanban board feature and is great for task management, while Notion has a vast array of features, is easier to use, and has a more visually-appealing interface. I choose to use Notion over Trello due to its increased versatility and greater customization capabilities.
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Return on Investment
Avolin
  • Increased Employee Effciency adding ability to look up processes and troubleshooting tips is invaluable.
  • Ability to share information with our Client Facing interface, which results in better customer service. Encouraging ADP associates and clients to become more self sufficient is what we're all about!
  • Ability to keep the information current with the effciency of the product.
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Notion Labs, Inc
  • In just a short amount of time, the majority of my course draft has been transferred into an interactive online course, always live
  • Sufficient control over page structure gives a clean look, with sufficient means to add some personal touches
  • After a learning period, I could concentrate on the content rather than the tech
  • A huge motivational drive to learn more about no-code platforms (enthusiastic learner!)
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ScreenShots