Knova Knowledge Management vs. WixAnswers.com
Knova Knowledge Management vs. WixAnswers.com
Product | Rating | Most Used By | Product Summary | Starting Price |
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Knova | N/A | Knova KM is a full-featured knowledge management software solution for large customer service and support organizations, especially those that must handle complex queries across channels in industries such as high tech, telecommunications, financial services, and the IT help desk. It is supported by Avolin headquartered in Austin, the company created from the sale of Aptean Vertical Business Applications to ESW Capital in 2018. | N/A | |
WixAnswers.com | N/A | Wix Answers is a customer support solution that aims to consolidate all support channels in one place—a ticketing system, knowledge management, call center, live chat and built-in analytics. Wix Answers provides: A single view for all real-time and offline support channels No more switching between tabs to resolve an issue Proactive tools for customers across their entire journey Support stakeholders and decision-makers can… | $24 per agent / per month |
Knova Knowledge Management | WixAnswers.com | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | $80 per user, per month | ||||||||||||||
Additional Details | — | The unlimited package ($80/month per user) includes all support channels in one platform. | ||||||||||||||
More Pricing Information |
Knova Knowledge Management | WixAnswers.com | |
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Self Help Community |
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Knova Knowledge Management | WixAnswers.com | |
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Small Businesses | Notion Score 8.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Knova Knowledge Management | WixAnswers.com | |
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Likelihood to Recommend | 3.0 (1 ratings) | 7.3 (1 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Knova Knowledge Management | WixAnswers.com | |
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Likelihood to Recommend | Avolin | WixAnswers.com |
Pros | Avolin | WixAnswers.com |
Cons | Avolin | WixAnswers.com |
Likelihood to Renew | Avolin | WixAnswers.com No answers on this topic |
Alternatives Considered | Avolin No answers on this topic | WixAnswers.com |
Return on Investment | Avolin | WixAnswers.com |
ScreenShots | WixAnswers.com Screenshots |