KnowBe4 PhishER/PhishER Plus vs. TheHive

It is great for giving employees an easy to use tool to report phishing emails & is a good assistant to the IT Security Team reviewing those reports to make a determination & respond accordingly. there are some good automation capabilities like automatically detection spoofs of executives or automatically labelling clean emails & sending notification to reporter.

Incentivized

Managing incident response - it does exactly what it is supposed to do!

• Well structured KMSAT, PAB is a great addition.
• Good Training Library, ability to customize templates
• Phish/ER opens a windows to types & volume of suspect emails and allows admins to act upon.
• "Rooms" in Phish/ER, to me, is considered my entry point to start my admin duties.
• PAB and Phish/ER work very well together.
• KnowBe4 Learner App is a great addition.

Incentivized

• Implementing the email blocklist into automated workflows
• Consolidating reported emails in the inbox view by IP, attack type, subject
• Scan function occasionally reports email as unknown, which requires manual remediation
• More categories for threat emails (credential harvesting, social engineering, threat, phishing, malware, etc)

Incentivized

When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.

Incentivized

The PhishER program works well in identifying phishing emails and blocking them. If it is unsure of emails based on the rules/actions we have in place it leaves the email in the PhishER inbox and we can manually review the email to determine if it is clean, spam or a threat. If determined a threat it gets added to the blocklist and will be blocked if any future emails are submitted.

Incentivized

Responses to questions were answered quickly and accurately.

Work with support or rep for some basic steps, the rest is pretty straight foward.

Incentivized

Abnormal is on an entirely nother level both in cost and functionality. Costs is 25x but is borderline magic. Barracuda was finicky and cost more. Defender for email we already had but falls short in a lot of areas, especially with the reporting piece.

Incentivized

• The KnowBe4 PhishER was purchased by us to provide an easy tool that will help the end-users to report suspicious emails and also help us to analyze all the reported emails in one place and this tool fits our requirements.
• The price of KnowBe4 PhishER is not too expensive, with the features it provides and the capabilities this tool has, it is a reasonable price and you will get a discount and extra months as well if you are looking for a long-term contract.
• In terms of technical aspects, it detects the pattern, URL and malicious files in the email perfectly.

Incentivized