Likelihood to Recommend I have been able to create customized simulated phishing campaigns that are really testing our users ability to "spot the fake." That coupled with the training campaigns that are included make it much more likely that our users will be better prepared to protect our organization by being able to recognize common industry threats, and brings awareness to less common threats that are out there. I love that they have a shared folder full of relevant, recent real-world scams that we can choose from to train our user base.
Read full review Palo Alto Networks Wildfire is well suited for pretty much anywhere that you need the latest and greatest network security. It is extremely good at protecting you from the latest malware threats that might pose a potential problem for your network/endpoints. We've been very please since we installed it and I would say cost of the Palo Altos is the only drawback. If money were no object I'd go with a Palo Alto with Wildfire every time. But unfortunately in some smaller branches it just doesn't make financial sense.
Read full review Pros Analysis and classification of phishing emails using machine learning Response to reporting users with personalised emails template Automatic response and actions using integration with Microsoft Good dashboard with reporting and KPI Integration with others product to improve scan and analysis It improves users' security awareness and behavior as receiving an immediate response with the analysis result improves the ability to recognize a phishing email Read full review This is could base and easily manageable for our collocation. While working within the could can review in live time potential treats that it has reported from other devices. Worked very well with existing Palo Alto devices. Another huge plus is the simplicity of managing and ease of scalability. Its cost is competitive with similar/like products available. Read full review Cons Enhancing the automated response capabilities, such as directly initiating remediation processes or integrating with other cybersecurity tools, could further streamline the threat management process. Implementing a feedback system where users can be informed about the outcome of their reported emails might encourage more proactive engagement. the reporting tool is not as streamlined on mobile devices as it is on desktops. Enhancing mobile functionality would be beneficial Read full review WildFire, like other sandboxes, has to stay up with malware sandbox evasion techniques, which necessitates larger file size limits. More file formats should be able to be submitted and scanned by WildFire, which needs improved initial administration and setup. It's quite pricey, and there's no warning choice for performance on the cloud. Read full review Likelihood to Renew Phish ER has reduced the time my team and I spend on reported emails by over 80%. With the volume of emails reported and a small team this is a must have.
Read full review It works very well and takes care of protecting us from threats new and well-known. It's been a game changer in terms of threat detection & prevention.
Read full review Usability The configuration is a bit complicated, but easy once you get the hang of it. Once configured, it is easy to manage our malicious emails that are reported by our staff.
Read full review Easy to use and works well. For the most part it's set it and forget it, but there's also some flexibility for high security environments and those with extra privacy concerns.
Read full review Support Rating Support has been easy to get along with and easy to understand.
Read full review PAN support is very good. You can get the reasonable and timely support on any conditions. When the product is already integrated with the PAN firewalls, you can choose the severity levels based on the effect. The customer service/TAC is very helpful, they even have additional recommendations of advises for product usability. Local partners are also assisting the cases and give their expertise.
Read full review Implementation Rating Work with support or rep for some basic steps, the rest is pretty straight foward.
Read full review Alternatives Considered KnowBe4 PhishER has a lot of features that other companied does not have. Its AI capability, integration with VirusTotal, PhishRIP and PhishFlip features make it totally different from other solutions. Its Phish Alert Button directly installed on users Outlook without affecting them and the reporting technique is very simple, just clicking on the Phish Alert Button and the email will be directly reported to the KnowBe4 PhishER dashboard. KnowBe4 PhishER dashboard is a very good example of centralized dashboard where you can find all things related to that reported email.
Read full review We wanted a single device to handle numerous jobs, such as antivirus, antimalware, vulnerability detection, url filtering, etc. Palo Alto provides this, while
TippingPoint IPS is a more dedicated product. Caveat: I used
TippingPoint over 5 years ago, so things may have changed.
Read full review Return on Investment It has greatly increased phishing / security awareness by our staff by having a designated button & process for reporting phishing emails It provides greater protection through the ability to delete emails from multiple recipients even if not all of them reported the email It saves time for me to have to evaluate whether or not an email reported is a real threat through the ML/AI/VirusTotal scores Read full review As we all know the product of Palo Alto is little bit expensive but its performance is far better than any of its competitors. So as I previously mentioned, Palo Alto should not sell WildFire Licence seperately. If the firewall is internet facing then only we should buy WildFire Licence. WildFire Licence is not necessary for internal firewall. If you are planning to buy a firewall for internal network where your traffic is not going towards internet so no need to buy WildFire Licence. Read full review ScreenShots KnowBe4 PhishER Screenshots