KnowBe4 PhishER vs. Rubrik

Highly recommended if you're using the other KnowBe4 tools as this really can save staff all kinds of time. Would recommend this to anyone using the automated phishing plugin for their users. If you can fit it into the security budget its totally worth its asking price. The company has a deep background of email security and the like.

Incentivized

The speed of restoring data and simplicity to kick that off is hands down the best. The intuitive nature of the system to recognize a missing VM and to auto flag it as a relic to reduce log clutter and distractions. I honestly don't look at it often due to the stability of the system.

Where its less suited would be the full feature set is only for VMware, with the recent approval from Nutanix as a partner there have been a lot of growth adding function for AHV VMs. Custom reporting doesn't seem to be as feature rich as other processes along with the YARA rules coding for threat hunting.

• PhishER's connection to our O365 environment is good, it allows users to click the Phish Alert button to report a phish and this kicks off a back-end action that scans all users' inboxes and quarantines similar phishing emails it finds.
• The KnowBe4 security awareness training, the Phish Alert Button, and simulated phishing are all tightly integrated, it's a "system" rather than ad hoc solutions.

Incentivized

• Validates all backups against ransomware during and after backups are performed.
• Is seamless in backing up data whether on prem or in the Cloud.
• Support engineers are extremely knowledgeable and useful in providing guidance.
• Integrates will with native Oracle and SQL backup processes.

Incentivized

• consistency within reporting - reports are not always consistent or accurate. ie reporting in PhishER (reported emails) is not consisted with reported phishes in core knowbe4 product.
• training modules are stale, clunky and most of the content is given to diamond members - need more content at platinum 247 vs 1439 modules is significant - especially when compliance+ is another offering

Incentivized

• Anything Rubrik is missing can be developed with their open API.
• It would be nicer if Rubrik had better networking options out of the box for machines being restored to a location other than their normal location.
• Better node reporting or performance, we have had a few nodes need to be rebooted.

Incentivized

I gave rating do to the following: The product works great with little time needed to manage to be sure that backups work. Customer is very helpful and respond quickly to resolve errors or answer product questions. The continued education that Rubrik continue to offer such as training, webinars, and blogs.

Rubrik has a simple to use interface and day to day management is very simple yet it doesn't sacrifice flexibility. Expanding capacity as data grows is very easy and does not require downtime. Upgrading is simple and efficient. Setup and configuration are straight forward.

Incentivized

Never goes down

Incentivized

I did not find any performance issues.

Rubrik support is hands down some of the best product support we have. They know their product and are quick to assist. Submitting support cases is easier and they are very responsive. You don't have to use Rubrik support often but when you do they have your back.

Incentivized

Very easy to take in and pass on.

Incentivized

I've given 5 here as i have not done the Rubrik university stuff - just read their KB which is decent.

Incentivized

From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.

Incentivized

Much easier interface to use, great support. Very easy to set up and works out of the box. Great content and new videos are constantly being added. Themed phishing around holidays is a great idea and has made users far more aware. Phishing based on current events in the news is a great idea.

Incentivized

Rubrik has smaller footprint of hardware compared to the competition and ease of operations. The software is a bit more stable and allows the scaling of the infra in a much easier way and manage. The polaris tool / reporting module is very easy for management to look at the statistics and get the meat of the information from the overall operations

Incentivized

the only downside with a hardware+software all in one solution is having to pay for more licensing if you need more disk space instead of just adding space. other than that it's great

Incentivized

Very easy to add new 'briks' (or nodes as everyone else calls them :P) as long as the network is plugged in and configured, the briks will discuss among themselves and welcome the new comer into the cluster

Incentivized

• Can't put a value on the time saved examining user submitted emails that the system now handles on its own
• In the long run this is all meant to save us from some malware or ransomware. So ROI may not be able to be calculated on the cost but security is priceless
• Getting users educated on being careful opening message they dont recognize is the first step. Giving them tools to submit and have automatic scanning of suspected phishing is the next local step.

Incentivized

• This solution was comparable in price to other solutions we examined and offered features not available from some other leading backup providers.
• This has increased the speed with which I can restore files and especially entire virtual machines (literally seconds to spin up a restore instead of often over an hour with Avamar) so less downtime for customers who need help.
• While (thankfully) we haven't had to use it, this also offers ransomware detection and protection.
• Single Sign-On integration allows us to use our existing 2FA to increase security.

Incentivized