Likelihood to Recommend I have been able to create customized simulated phishing campaigns that are really testing our users ability to "spot the fake." That coupled with the training campaigns that are included make it much more likely that our users will be better prepared to protect our organization by being able to recognize common industry threats, and brings awareness to less common threats that are out there. I love that they have a shared folder full of relevant, recent real-world scams that we can choose from to train our user base.
Read full review Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.
Read full review Pros Analysis and classification of phishing emails using machine learning Response to reporting users with personalised emails template Automatic response and actions using integration with Microsoft Good dashboard with reporting and KPI Integration with others product to improve scan and analysis It improves users' security awareness and behavior as receiving an immediate response with the analysis result improves the ability to recognize a phishing email Read full review It just works right out of the box. No customizations were needed to start using. It protects several types of databases such as IBM DB2 that are not protected by competing products. The Rubrik Support team is very knowledgeable and responsive to our issues. Read full review Cons Enhancing the automated response capabilities, such as directly initiating remediation processes or integrating with other cybersecurity tools, could further streamline the threat management process. Implementing a feedback system where users can be informed about the outcome of their reported emails might encourage more proactive engagement. the reporting tool is not as streamlined on mobile devices as it is on desktops. Enhancing mobile functionality would be beneficial Read full review Automated test restores. I would love to setup automated and random test restores on a regular basis where Rubrik's system will restore a random file or directory to a test SharePoint folder, send a full report, and provide a path to the folder for review and confirmation. Read full review Likelihood to Renew Phish ER has reduced the time my team and I spend on reported emails by over 80%. With the volume of emails reported and a small team this is a must have.
Read full review The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.
Read full review Usability The configuration is a bit complicated, but easy once you get the hang of it. Once configured, it is easy to manage our malicious emails that are reported by our staff.
Read full review The support is top notch both tech and sales team, the tools are simple to use and yet still is feature rich. Security is top of the list, the product is sold and reliable, easy to configure and intuitive to use.
Read full review Reliability and Availability Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.
Read full review Performance Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.
Read full review Support Rating Support has been easy to get along with and easy to understand.
Read full review Rubrik support has been pretty good. There have been a few issues with new releases we have experienced and are still considering if we want to make the jump to version nine. There are a few things we are concerned about which are giving us pause. That being said, support is working hard to answer our questions.
Read full review In-Person Training Very easy to take in and pass on.
Read full review Online Training The interaction with the teacher is great and usually provides tons of opportunity for questions. The students questions are great to generate discussions and touching base the certification topic.
Read full review Implementation Rating Work with support or rep for some basic steps, the rest is pretty straight foward.
Read full review From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
Read full review Alternatives Considered KnowBe4 PhishER has a lot of features that other companied does not have. Its AI capability, integration with VirusTotal, PhishRIP and PhishFlip features make it totally different from other solutions. Its Phish Alert Button directly installed on users Outlook without affecting them and the reporting technique is very simple, just clicking on the Phish Alert Button and the email will be directly reported to the KnowBe4 PhishER dashboard. KnowBe4 PhishER dashboard is a very good example of centralized dashboard where you can find all things related to that reported email.
Read full review Having all our backups under one umbrella made product management easier, with not need to manage myltip contracts.
The additional analysis of the data after the fact gave insights into our user data, without the need for an addition product, or the impact on live data sets.
Read full review Contract Terms and Pricing Model We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.
Read full review Scalability Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud
Read full review Return on Investment It has greatly increased phishing / security awareness by our staff by having a designated button & process for reporting phishing emails It provides greater protection through the ability to delete emails from multiple recipients even if not all of them reported the email It saves time for me to have to evaluate whether or not an email reported is a real threat through the ML/AI/VirusTotal scores Read full review Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer. Rubrik has made management of backups a non-issue. Recovery of systems and files takes seconds or minutes. We have a better strategy against ransomware. Read full review ScreenShots KnowBe4 PhishER Screenshots