Infobip vs. Kochava

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Infobip
Score 6.5 out of 10
N/A
Infobip headquartered in London offers a CPaaS designed to bridge IT and Telecoms, powering enterprises with omnichannel communication and user authentication options for a global user base.N/A
Kochava
Score 9.4 out of 10
N/A
Kochava is a mobile attribution and analytics platform for enterprises.N/A
Pricing
InfobipKochava
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
InfobipKochava
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
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InfobipKochava
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Flurry Analytics
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Score 9.0 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
InfobipKochava
Likelihood to Recommend
8.0
(2 ratings)
8.5
(4 ratings)
Likelihood to Renew
8.0
(1 ratings)
-
(0 ratings)
Usability
7.0
(1 ratings)
3.0
(1 ratings)
Support Rating
9.0
(1 ratings)
5.0
(2 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
InfobipKochava
Likelihood to Recommend
Infobip
OpenMarket is well suited to support enterprise SMS at scale, with a wholesale and flexible solution. Their provisioning team is great in terms of response time, and support for their products is deeply rooted in industry and technological understanding of SMS. OpenMarket would not be well suited for small companies just starting to test the waters with SMS in a low barrier way.
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Kochava
Beneficial
for creating a quarterly report of top-quality campaign data sources for the
company's marketing department, integrated with networks and publications.



It
is a marketing solution that is being used to manage and analyze data from
mobile application campaigns.



You're
also helping employees accomplish difficult tasks while keeping company data
protected.
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Pros
Infobip
  • Trans SMS
  • WhatsApp for Business
  • Marketing automation
  • Dashboards
  • Great Customer Success team
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Kochava
  • Kochava is a full attribution tracking system that includes the ability to track mobile apps and browser versions. It has a well-organized dashboard that provides us with useful information.
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Cons
Infobip
  • OpenMarket does most things well. One thing they are missing is MMS capabilities on text enabled long numbers.
  • The portal for entering shortcode program briefs is kind of clunky, it would be nice is account managers took the Word document and imported it into the tool for clients.
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Kochava
  • Hard to pull reporting
  • often tracking issues, and advertisers seem to have a hard time integrating
  • lack of visibility on many events, and poor fraud detection
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Likelihood to Renew
Infobip
Best customer success team. Newer channels to reach customers are quickly worked upon and implemented faster. Transparency with billing
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Kochava
No answers on this topic
Usability
Infobip
Infobip gradually introduces things sometimes which is difficult to implement
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Kochava
Not user friendly, poor reporting.
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Support Rating
Infobip
- always available to provide support - don't have to raise tickets which goes in constant loop of not getting answered
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Kochava
They have been a bit slow in responding, that's the only reason for the low rating. Otherwise, they are smart and helpful.
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Implementation Rating
Infobip
A strong roadmap involving key stakeholders can help move things faster. Be clear with volume commitments for delivery channels.
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Kochava
No answers on this topic
Alternatives Considered
Infobip
As a top tier aggregator, OpenMarket requires contracts to utilize their services, whereas other SaaS providers allow users to signup and start sending within a shorter amount of time. The benefit of using OpenMarket is the relationship, and the SLAs in availability they maintain. Other aggregators offer equal levels of service, so there are other shops in town selling the same thing with the same reliability.
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Kochava
It is a wonderful option
with favorable virtues to be applied in the company's marketing process, it
allows us to obtain information through consultation and analysis, they are attentive
and friendly when offering their service and support, it also includes
functions such as a fraud tool for the management of push consent, very useful
for additional reports in analysis teams, is also competitive because it is
providing adequate payment alternatives.
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Return on Investment
Infobip
  • OpenMarket has had a positive effect on our business in terms of providing a low-cost bulk SMS and MMS solution.
  • We are able to provide enterprise level SMS services in a reliable and cost-effective way.
  • Our business objective to have high availability, and connections with top tier aggregators is supported by our relationship with OpenMarket.
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Kochava
  • Kochava is important because it helps us to study and track smart connections useful for evaluating the success of the marketing process.
  • Kochava provides us with several benefits, including the ability to collect all campaign performance data, as well as the ability to measure how much money we spend on our campaigns.
  • We can also use Kochava's app links and QR codes to boost our conversion.
  • Kochava's BI and third-party solutions provide real-time analytics and excellent reporting.
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ScreenShots