Likelihood to Recommend Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.
Read full review We transformed a paper-intensive operation, child support enforcement, to an almost completely electronic environment. Our child support case managers can now easily find all case file documentation (no longer searching through the file room or on someone's desk) and have access to these files from any secure location, including the court room where we need these documents during the hearings.
Read full review Pros The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots. The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform. Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease. Read full review Easy to add content in a user friendly manner. Provides significant control over of the notification and workflow process. Enables document access from just about anywhere. Integrates with a significant number of modern systems. Read full review Cons We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%. Having a connectors with a workflow tool would be helpful where people can validate and approve the output. More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization. Read full review MaxxVault has several products that can and do all work together, but it can be tough to articulate the various product names. Read full review Likelihood to Renew Cost of Kofax is high, however the cost to benefit scenarios always pay off.
Read full review Usability It's good.
Read full review Support Rating Haven't really used their support yet
Read full review Alternatives Considered Quality of data capture. Automatic data integration with Oracle and SAP ERP. Automatic image integration with Oracle and SAP ERP. Automatic invoice booking in Oracle and SAP ERP.
Read full review We are currently using both programs. But it would be better if they were to sync together.
Read full review Return on Investment We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record. Read full review We scaled down our file room size and cut our leasing costs. We transformed several processes from iterative physical hand-offs to being completely done within MaxxVault workflow. The turnaround for a few of these processes went from days to minutes. Read full review ScreenShots