Likelihood to Recommend Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.
Read full review Ease of navigation is probably the top seller for me. I might work on a dozen or more separate files per day and I need to be able to switch between files efficiently, especially when asked to find something quickly. Naming conventions are simple and easy to use. Searching for a document, even when there are hundreds, is pretty simple and straight forward.
Read full review Pros The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots. The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform. Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease. Read full review Forced structure via hooking into every day applications and producing Worldox Open and Save constructs versus the standard application Open and Save menus. Extreme customization options including cabinets, folders, and document types. The indexing system is very useful for locating documents by name, body, date, etc. Read full review Cons We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%. Having a connectors with a workflow tool would be helpful where people can validate and approve the output. More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization. Read full review Cloud product is a little lacking Little bit of learning curve out of the box For a larger organization, may need to dedicate a resource to manage the program Read full review Likelihood to Renew Cost of Kofax is high, however the cost to benefit scenarios always pay off.
Read full review Usability It's good.
Read full review Support Rating Haven't really used their support yet
Read full review Alternatives Considered Quality of data capture. Automatic data integration with Oracle and SAP ERP. Automatic image integration with Oracle and SAP ERP. Automatic invoice booking in Oracle and SAP ERP.
Read full review Better due to the depth of document preservation options.
Read full review Return on Investment We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record. Read full review Greatly improved productivity for users via searching, favorites, and forced organization. Versioning and document preview can also improve productivity versus opening individual files. Can require a "revolutionary" change in the workflow as the application's Open and Save prompts are radically different than normal application usage. Read full review ScreenShots