What users are saying about
64 Ratings
4 Ratings
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Score 9.1 out of 100
64 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Kofax PaperPort

I honestly do not know of scenarios where it is not suited. For instance I use it to organize all my home receipts, manuals, documents, personal history documents, genealogy, recipes, craft instructions, etc. But also use it for complex business uses as well.
Diane Leigh Davison | TrustRadius Reviewer

Laserfiche

Laserfiche is perfect for businesses that need a place to appropriately store their documents digitally and want an environment to grow from. Adding Laserfiche Forms helps grow a business' ability to process their work and reach their customers easier. Laserfiche could be used for all sizes of businesses but may not be as worth it for very small businesses.
Angela Jordan | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

Kofax PaperPort
Laserfiche
8.8
Content capture & imaging
Kofax PaperPort
Laserfiche
9.3
File sync, storage & archiving
Kofax PaperPort
Laserfiche
9.4
Document management
Kofax PaperPort
Laserfiche
9.5
Records management
Kofax PaperPort
Laserfiche
9.4
Content search & retrieval
Kofax PaperPort
Laserfiche
8.8
Enterprise content collaboration
Kofax PaperPort
Laserfiche
8.2
Content publishing & creation
Kofax PaperPort
Laserfiche
8.5
Security, risk management & information governance
Kofax PaperPort
Laserfiche
9.1
Contract lifecycle management
Kofax PaperPort
Laserfiche
8.1
Automated workflows
Kofax PaperPort
Laserfiche
9.1
Mobile support
Kofax PaperPort
Laserfiche
8.2
Integration
Kofax PaperPort
Laserfiche
8.2

Pros

Kofax PaperPort

  • Document and directory organization
  • Editing documents
  • OCR documents
  • Scanning documents with many features to adjust the scan results
  • View thumbnails of most document types for easier identification
Diane Leigh Davison | TrustRadius Reviewer

Laserfiche

  • Electronic content management- it provides backup, versioning, access controls, retention policies, powerful search, metadata, and routing. It provides several facilities for importing scanning documents including OCR.
  • Business Process Automation via workflow. Built on Microsoft WWF technology, Laserfiche provides a developer studio (designer) for rapid, visual development. It contains dozens of pre-built objects to accomplish numerous tasks, including document routing, rules, and web API integrations.
  • Electronic Forms- an easy to use interface for creating input forms which can be routed, saved to the repository, and integrated into a workflow.
  • Robotic Process Automation- Laserfiche has put an emphasis on developing their RPA solution to be a serious player in this space. Their RPA bots can be easily integrated into business process automation (BPAs).
Anonymous | TrustRadius Reviewer

Cons

Kofax PaperPort

  • Better options to edit and rearrange the toolbar menus
  • Nothing else, it's really a great product!
Diane Leigh Davison | TrustRadius Reviewer

Laserfiche

  • Quick Fields, the tool for automatically importing and processing scans by Zone OCR, is primitive and out of date. The user interface is terrible, and the program can behave in unexpected ways. The OCR module from Nuance has a high error rate.
  • Security and access rights are finely grained, and quite powerful, but there isn't a way to get a report of access rights and where they've been set. If a document repository is very large, and was not properly planned out and documented, untangling user rights issues can be a real mess.
  • Most of the modules are intuitive and easy to use. This is a double-edged sword. Forms and workflows are quick and easy to create, but it's possible for a non-programmer to create a workflow or forms process with hundreds of copy-pastes of the same activities where someone with some practical programming experience will create a loop of a dozen activities.
Glen Murie | TrustRadius Reviewer

Likelihood to Renew

Kofax PaperPort

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 8.6
Based on 16 answers
We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
Judy Nie | TrustRadius Reviewer

Usability

Kofax PaperPort

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 10.0
Based on 6 answers
It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
Ramsey Oklah | TrustRadius Reviewer

Reliability and Availability

Kofax PaperPort

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 10.0
Based on 2 answers
I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
Tim Nolan | TrustRadius Reviewer

Performance

Kofax PaperPort

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 9.0
Based on 1 answer
Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
Anonymous | TrustRadius Reviewer

Support Rating

Kofax PaperPort

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 9.4
Based on 9 answers
I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
Alexa Siebert | TrustRadius Reviewer

Online Training

Kofax PaperPort

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 10.0
Based on 1 answer
Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit.Courseware is well written and presented in an easy to follow and understand format.
Sheree Montgomery | TrustRadius Reviewer

Alternatives Considered

Kofax PaperPort

I don't know of any other software that manages as much as PaperPort and have never looked as I have been using the software for over 20 years! I started using the Pro version likely about 10-15 years ago.
Diane Leigh Davison | TrustRadius Reviewer

Laserfiche

Laserfiche is the leader in the ECM industry, and I believe will stand toe to toe with any competitor on the market. Not only is it on of the most advanced systems for an enterprise wide solution, but the cost is also very competitive. I also do not believe there is any competitor with an integrated forms module.
Mark Ellickson | TrustRadius Reviewer

Return on Investment

Kofax PaperPort

  • The cost is truly minimal for the amount of daily use of the software
Diane Leigh Davison | TrustRadius Reviewer

Laserfiche

  • Better customer service- if it's in laserfiche you can reproduce a document immediately.
  • Better use of office space as my old fashioned file cabinets that used to take up wall space have decreased in size as I use my Laserfiche filing system instead. Only when necessary is a 'hard copy' kept in a file cabinet such as legal documents, original certificates, permits, etc.
  • Employee empowerment- staff can research a particular subject by reviewing the files in laserfiche. Reading/skimming several pages is easier and you don't clutter your desk with old, dusty manila folders!
Sheila Cruz | TrustRadius Reviewer

Screenshots

Pricing Details

Kofax PaperPort

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Kofax PaperPort Editions & Modules

Edition
PaperPort Professional$1991
PaperPort Standard$991
  1. per perpetual license
Additional Pricing Details
Perpetual license products, there are no subscription or maintenance fees. Buy once, own forever.

Laserfiche

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Laserfiche Editions & Modules

Additional Pricing Details
To learn more about pricing, please visit https://www.laserfiche.com/pricing to get in touch with a Laserfiche professional.

Rating Summary

Likelihood to Recommend

Kofax PaperPort
10.0
Laserfiche
8.6

Likelihood to Renew

Kofax PaperPort
Laserfiche
8.6

Usability

Kofax PaperPort
Laserfiche
10.0

Reliability and Availability

Kofax PaperPort
Laserfiche
10.0

Performance

Kofax PaperPort
Laserfiche
9.0

Support Rating

Kofax PaperPort
Laserfiche
9.4

Online Training

Kofax PaperPort
Laserfiche
10.0

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