What users are saying about
12 Ratings
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Score 8.1 out of 100
16 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Kofax TotalAgility

The platform is an excellent solution for companies looking for a workflow automation system that can be used across departments and its return on investment becomes apparent once it is introduced in production for a business. Its ability to route work tasks dynamically between employees and outside parties, implement SLAs, and get information to a back-end source is excellent.
Anonymous | TrustRadius Reviewer

OpenText MBPM

Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Kofax TotalAgility
9.0
OpenText MBPM
6.9
Dashboards
Kofax TotalAgility
10.0
OpenText MBPM
7.8
Standard reports
Kofax TotalAgility
10.0
OpenText MBPM
9.0
Custom reports
Kofax TotalAgility
7.0
OpenText MBPM
4.0

Process Engine

Kofax TotalAgility
6.7
OpenText MBPM
7.3
Process designer
Kofax TotalAgility
8.0
OpenText MBPM
8.2
Process simulation
Kofax TotalAgility
1.0
OpenText MBPM
7.2
Business rules engine
Kofax TotalAgility
9.0
OpenText MBPM
9.0
Support for modeling languages
Kofax TotalAgility
6.4
OpenText MBPM
8.0
Form builder
Kofax TotalAgility
8.0
OpenText MBPM
6.8
Model execution
Kofax TotalAgility
8.0
OpenText MBPM
6.2
SOA support
Kofax TotalAgility
OpenText MBPM
6.0
Process player
Kofax TotalAgility
OpenText MBPM
7.0

Collaboration

Kofax TotalAgility
OpenText MBPM
7.5
Social collaboration tools
Kofax TotalAgility
OpenText MBPM
7.5

Content Management Capabilties

Kofax TotalAgility
OpenText MBPM
6.0
Content management
Kofax TotalAgility
OpenText MBPM
6.0

Pros

Kofax TotalAgility

  • Ease of use. The drag and drop configuration to create the processes makes the product easy to use and configure. Most of the icons are intuitive on what they are and how to use them. The use of the colored icons for each value also helps to know that that value is looking for.
  • Forms. The capture forms are easy to create and maintain. A new field can be added to the Extraction group and then the capture form is regenerated and that field is automatically added to the form with all the proper attributes. If an additional check box or field is added to the form, that field stays when regenerated. This differs from KTA 6.0.
  • Kofax has done pretty well integrating all the pieces of Kofax into one product. KC (Kofax Capture), KIC (Kofax Import Connector), KTM (Kofax Transformation Module with OCR), and workflow are all combined into KTA (Kofax Total Agility). This lets all of these features work together in one product. Kofax does keep adding more to the functions that maybe were left out original version. This makes Kofax Total Agility a robust product.
Gail Perian | TrustRadius Reviewer

OpenText MBPM

  • Complex routing of tasks based on calculated criteria
  • Linking between tasks and accessing relevant information
  • Organising, scheduling and prioritising
  • Different views for different people
Peter Green | TrustRadius Reviewer

Cons

Kofax TotalAgility

  • Exception management within the platform can certainly be improved upon. If a job is suspended for any particular issue integrations can be put in place to attempt to handle them but it is kludgy and does not always work as anticipated.
  • The administration interface is based on Microsoft Silverlight which limits it to certain versions of Internet Explorer and the interface has seen better days. Their other application, Kofax Kapow, has a much more mature and intuitive interface. This supposedly is being replaced in the next major iteration but I have doubts it will be successfully done.
  • The product is expensive. It is also the Cadillac of workflow platforms with document transformation built in. In many cases the product can do what you want it to do but there may be other more cost effective platforms.
Anonymous | TrustRadius Reviewer

OpenText MBPM

  • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
  • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
  • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
Eden Mack | TrustRadius Reviewer

Likelihood to Renew

Kofax TotalAgility

No score
No answers yet
No answers on this topic

OpenText MBPM

OpenText MBPM 8.0
Based on 4 answers
There are other products that seem to be a better fit for future initiatives.
Matt Temple | TrustRadius Reviewer

Usability

Kofax TotalAgility

No score
No answers yet
No answers on this topic

OpenText MBPM

OpenText MBPM 9.0
Based on 1 answer
Although it is intuitive to use it does require training
Harish Rajput | TrustRadius Reviewer

Support Rating

Kofax TotalAgility

No score
No answers yet
No answers on this topic

OpenText MBPM

OpenText MBPM 10.0
Based on 1 answer
Great customer service for an API support related query
Harish Rajput | TrustRadius Reviewer

Alternatives Considered

Kofax TotalAgility

Kofax TotalAgility is a beast of a package that gives you a thousand ways to tackle a problem, but it may not be the best platform for your needs. It is more of an enterprise platform that integrates well with other systems with moderate development time. Other packages may be cheaper, easier, and faster to implement depending on needs.
Anonymous | TrustRadius Reviewer

OpenText MBPM

We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
Anonymous | TrustRadius Reviewer

Return on Investment

Kofax TotalAgility

  • Kofax TotalAgility is very expensive. Some customers have reported that using the KTA workflow has increased productivity and has a good ROI overall. The customers have not shared true numbers for me to give details.
Gail Perian | TrustRadius Reviewer

OpenText MBPM

  • The development of the ticketing system has enabled us to greatly improve customer relationships
  • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
  • Management information from the system has improved decision making
Peter Green | TrustRadius Reviewer

Pricing Details

Kofax TotalAgility

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText MBPM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Kofax TotalAgility
8.0
OpenText MBPM
7.2

Likelihood to Renew

Kofax TotalAgility
OpenText MBPM
8.0

Usability

Kofax TotalAgility
OpenText MBPM
9.0

Support Rating

Kofax TotalAgility
OpenText MBPM
10.0

Implementation Rating

Kofax TotalAgility
OpenText MBPM
10.0

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