Koncert vs. Readymode

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Koncert
Score 10.0 out of 10
N/A
Koncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation. Koncert’s power dialer platforms leverage AI to enable more conversations and pipeline. The sales activity of manually dialing each prospect is now enhanced with automation to connect agents with live prospects and scale up conversations with prospects. Koncert sales dialers helps to enable more meetings, build pipelines and insights for coaching and training sales teams. Koncert…N/A
Readymode
Score 5.5 out of 10
N/A
Readymode (formerly XenCALL) is a cloud-based predictive dialer used to connect sales and call center agents with more leads in less time. The solution helps to keep agents at maximum efficiency levels and increase talk time with intelligent call center technology, like automated dialing, making faster connections and silencing busy signals. Readymode will also automate manual customer data entry with its included call center CRM software, so reps can focus on the…
$150
per month per license
Pricing
KoncertReadymode
Editions & Modules
No answers on this topic
Team (10-49 licenses)
$120
per month per license
Starter (1-9 licenses)
$150
per month per license
Enterprise (50+ licenses)
Contact Sales
Offerings
Pricing Offerings
KoncertReadymode
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details17% discount for annual pricing.
More Pricing Information
Features
KoncertReadymode
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Koncert
8.4
4 Ratings
12% above category average
Readymode
7.3
4 Ratings
2% below category average
Contact preview8.14 Ratings7.03 Ratings
Dialer-CRM integration8.44 Ratings00 Ratings
Call notes & tags8.54 Ratings7.54 Ratings
Automatic call logging8.54 Ratings7.53 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Koncert
8.7
4 Ratings
11% above category average
Readymode
7.9
4 Ratings
1% above category average
Outbound dialing9.04 Ratings8.04 Ratings
Custom caller ID9.34 Ratings8.02 Ratings
Click-to-call9.44 Ratings7.54 Ratings
Recorded voicemail drop8.33 Ratings00 Ratings
Dialer contact import8.43 Ratings8.02 Ratings
Campaign & list management8.02 Ratings8.12 Ratings
Inbound routing00 Ratings8.04 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Koncert
8.5
3 Ratings
8% above category average
Readymode
6.8
4 Ratings
14% below category average
Follow-up calls8.43 Ratings8.04 Ratings
Dialer reporting & analytics7.02 Ratings6.04 Ratings
Dialer compliance10.02 Ratings6.53 Ratings
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KoncertReadymode
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Score 10.0 out of 10
Enterprises
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User Ratings
KoncertReadymode
Likelihood to Recommend
8.2
(4 ratings)
5.5
(4 ratings)
User Testimonials
KoncertReadymode
Likelihood to Recommend
Koncert
This is a great tool for heavy outbound teams, call centers, and others who need a greater reach. With integration into the right sales enablement platforms, it's a great tool in reaching the target market. It makes life so much more efficient for reps, who can do in 1 hour what might otherwise take them a week of dialing 10 or 11 digits every time
Read full review
Readymode
We had a very good run with XenCall in the beginning voice quality was excellent prices were competitive ran smoothly we never needed support or had any problem but when we did we faced long holds no chat service on the website customer support agent don't know much what they're doing they're just there to take notes and pass it on to their supervisors.
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Pros
Koncert
  • Click Dialer allows us to call a customer or prospect directly from our CRM without needing to type in a phone number or copy & paste
  • Click Dialer allows us to use local presence dialing
  • Click Dialer allows us to record our own calls for coaching and Quality Control purposes
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Readymode
  • Multi-line dialing.
  • Unlimited users.
  • Calendar integration.
  • Advanced capabilities.
Read full review
Cons
Koncert
  • UX - The interface is easy to understand, but not the most visually appealing.
Read full review
Readymode
  • Less dropped calls.
  • System tends to slow down with multiple agents working.
  • Not much else at the moment.
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Alternatives Considered
Koncert
We came from using connect and sell after around 1.5 years. It basically came down to customer service. Their dialing capabilities and custom settings are very similar, both integrate very well with Salesforce and allow us to reach out to prospects, but ConnectLeader's customer support is amazing. If an issue occurs, we can easily submit a ticket and they will get back to us within minutes with a solution or acknowledgement that they're working to get the issue resolved.
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Readymode
Vici dial - This was only a calling software and it stored notes, it did not have the exclusive reporting XenCALL has.
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Return on Investment
Koncert
  • We've been able to multiply our outbound conversations and appointments significantly with this tool. We saw pipeline begin to grow meaningfully.
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Readymode
  • Customers complaints no one return their calls.
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ScreenShots

Koncert Screenshots

Screenshot of Koncert AI Parallel Dialer My Session ScreenScreenshot of Koncert AI Parallel Dialer Call Disposition ScreenScreenshot of Koncert Analytics

Readymode Screenshots

Screenshot of Custom profile fields for info on leads and customers.Screenshot of Productivity data on call center agents.Screenshot of Custom calendars for appointments and phone meetings with leads and clients.Screenshot of Info and performance data on call center agents.