Kore.ai vs. LivePerson Conversation Cloud (LiveEngage)
Kore.ai vs. LivePerson Conversation Cloud (LiveEngage)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Kore.ai | N/A | Kore.ai Experience Optimization (XO) Platform is a conversational AI platform for enterprises that automates and optimizes CX and EX. The platform includes tools to design, test, train, deploy, analyze, and manage Intelligent Virtual Assistants. The Multi-engine NLP technique and intelligence capabilities of the platform are designed to understand the user's intent and give rapid resolution. Using the no-code capabilities, users can create conversational experiences without writing code;… | N/A | |
LivePerson Conversation Cloud (LiveEngage) | N/A | LivePerson headquartered in New York offers solutions for AI-guided live chat and conversational messaging, with the Conversation Cloud (formerly LiveEngage), supporting sales and service teams with answering questions across all popular messaging channels. | N/A |
Kore.ai | LivePerson Conversation Cloud (LiveEngage) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Kore.ai | LivePerson Conversation Cloud (LiveEngage) | |
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Top Pros |
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Top Cons |
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Kore.ai | LivePerson Conversation Cloud (LiveEngage) | |
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Small Businesses | ZoomInfo Chat Score 9.0 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Kore.ai | LivePerson Conversation Cloud (LiveEngage) | |
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Likelihood to Recommend | 8.5 (2 ratings) | 8.0 (14 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (10 ratings) |
Usability | 9.0 (2 ratings) | - (0 ratings) |
Support Rating | 9.0 (2 ratings) | - (0 ratings) |
Kore.ai | LivePerson Conversation Cloud (LiveEngage) | |
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Likelihood to Recommend | Kore.ai | LivePerson |
Pros | Kore.ai | LivePerson |
Cons | Kore.ai No answers on this topic | LivePerson |
Likelihood to Renew | Kore.ai No answers on this topic | LivePerson |
Usability | Kore.ai | LivePerson No answers on this topic |
Support Rating | Kore.ai | LivePerson No answers on this topic |
Alternatives Considered | Kore.ai No answers on this topic | LivePerson |
Return on Investment | Kore.ai | LivePerson |
ScreenShots | Kore.ai Screenshots |