Korero vs. Workbooks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Korero
Score 8.9 out of 10
Small Businesses (1-50 employees)
Korero is designed to be a one stop solution for Customer Relationship Management, Collaboration and Communication combined with Automation features to empower and make your sales team highly effective and productive. Primarily focused on the B2B and Small & Medium Enterprises sector, Korero boasts a simplified User Interface for a great User Experience. Korero is available as a Software as a Service solution – pay as you go, cloud enabled with an omnichannel presence (Android…
$10
per user
Workbooks
Score 4.6 out of 10
N/A
Workbooks offers cloud-based CRM, marketing automation and business applications to the mid-market. Workbooks includes order management and fulfillment, invoicing, and supplier management. Workbooks aims to provide a single 360° view of customers, where the information is accessible anytime, anywhere.
$30
per user/per month
Pricing
KoreroWorkbooks
Editions & Modules
Basic
$10.00
per user
Professional
$22.00
per user
Workbooks CRM Edition
$30
per user/per month
Workbooks Business Edition
$65
per user/per month
Offerings
Pricing Offerings
KoreroWorkbooks
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional DetailsPricing is computed on a monthly basis, exclusive of VAT and minimum time is 1 month.
More Pricing Information
Features
KoreroWorkbooks
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Korero
8.2
3 Ratings
6% above category average
Workbooks
7.7
9 Ratings
0% above category average
Customer data management / contact management8.23 Ratings8.59 Ratings
Workflow management8.13 Ratings8.27 Ratings
Opportunity management8.43 Ratings8.89 Ratings
Integration with email client (e.g., Outlook or Gmail)9.11 Ratings6.49 Ratings
Quote & order management7.13 Ratings7.68 Ratings
Channel / partner relationship management8.21 Ratings8.48 Ratings
Territory management00 Ratings7.79 Ratings
Contract management00 Ratings7.29 Ratings
Interaction tracking00 Ratings6.48 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Korero
7.5
3 Ratings
0% below category average
Workbooks
6.3
8 Ratings
17% below category average
Case management8.13 Ratings6.28 Ratings
Help desk management6.93 Ratings5.88 Ratings
Call center management00 Ratings6.82 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Korero
7.8
3 Ratings
3% above category average
Workbooks
7.3
7 Ratings
3% below category average
Lead management7.93 Ratings8.07 Ratings
Email marketing7.72 Ratings6.67 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Korero
8.3
3 Ratings
9% above category average
Workbooks
7.5
9 Ratings
1% below category average
Task management8.63 Ratings7.77 Ratings
Billing and invoicing management8.13 Ratings6.88 Ratings
Reporting8.12 Ratings7.87 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Korero
8.5
3 Ratings
11% above category average
Workbooks
8.6
8 Ratings
12% above category average
Pipeline visualization8.53 Ratings8.88 Ratings
Forecasting00 Ratings8.28 Ratings
Customizable reports00 Ratings8.88 Ratings
Customization
Comparison of Customization features of Product A and Product B
Korero
8.1
3 Ratings
7% above category average
Workbooks
7.7
8 Ratings
2% above category average
Custom fields7.43 Ratings8.48 Ratings
Scripting environment8.62 Ratings7.56 Ratings
API for custom integration8.21 Ratings7.57 Ratings
Custom objects00 Ratings7.67 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Korero
6.4
1 Ratings
13% below category average
Workbooks
6.6
3 Ratings
10% below category average
Social data6.41 Ratings6.03 Ratings
Social engagement00 Ratings7.31 Ratings
Platform
Comparison of Platform features of Product A and Product B
Korero
8.1
3 Ratings
8% above category average
Workbooks
4.2
7 Ratings
56% below category average
Mobile access8.13 Ratings4.27 Ratings
Security
Comparison of Security features of Product A and Product B
Korero
8.5
3 Ratings
2% above category average
Workbooks
7.5
8 Ratings
10% below category average
Role-based user permissions8.53 Ratings8.07 Ratings
Single sign-on capability00 Ratings7.05 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Korero
-
Ratings
Workbooks
6.9
6 Ratings
4% below category average
Marketing automation00 Ratings6.76 Ratings
Compensation management00 Ratings7.02 Ratings
Best Alternatives
KoreroWorkbooks
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KoreroWorkbooks
Likelihood to Recommend
8.8
(3 ratings)
7.0
(18 ratings)
Likelihood to Renew
-
(0 ratings)
8.5
(7 ratings)
Usability
8.5
(3 ratings)
7.3
(1 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Support Rating
7.9
(3 ratings)
8.2
(1 ratings)
Online Training
-
(0 ratings)
6.4
(1 ratings)
User Testimonials
KoreroWorkbooks
Likelihood to Recommend
Innoverenit
Korero would be the best choice for freelance professionals, small and medium size companies, in my opinion. It is also a great platform for those who are looking for ATS and CRM together at an affordable price. For a one man company it becomes expensive to buy software and manage relationships and recruitment process online and in that scenario Korero platform comes handy with its offerings and price. Its relatively new in the market so I would say they can bring more add-ons with time but for now I feel it has a lot of potential to support the recruiters like me and many other businesses.
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Workbooks Online
It's a really great system for small to medium organizations that are willing to spend some time thinking about how their workflow can be improved by designing processes which will allow them to streamline and automate their business. For people who are not serious about making a commitment to bettering their business, Workbooks may not be a correct fit. For instance there are a lot of features which many people think they don't need, but they haven't really spent the time to figure out what the needs of the business are. The nice thing about Workbooks is that you can turn off things you don't need, and then when the business demands, they will be there for you to utilize.
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Pros
Innoverenit
  • User friendly
  • Great support
  • Very affordable
  • Simple to use
Read full review
Workbooks Online
  • Sales process management from enquiry to delivery of product
  • This was previously on as many as 4 systems using excel and legacy applications such as the written word in log books
  • Automatic reporting for financial compliance: once built, the reporting process reduced the workload on a monthly basis from 2 days to 20 minutes
  • The FD loved it
  • The overall capability of the package enabled the sales force to rapidly pull our pertinent data for a sales call, plus managing time and resources better for increased efficiency
  • Business development and focussed marketing became so much easier, we noted that the process paid for itself many times over
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Cons
Innoverenit
  • UI and UX
  • They provide good support but it can be improved
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Workbooks Online
  • There really isn't all that much, what I would like to see is an app to use on iDevices. Our sales team all have iPads for presentations etc.
  • While Workbooks works rather well with HTML 5, I would still like to see an app. I know it's in the making, but haven't seen anything of this as of yet.
  • I am sure that would increase productivity even further (if it's of the same standard as the main environment).
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Likelihood to Renew
Innoverenit
No answers on this topic
Workbooks Online
the product works. support has been good or great so far all has been great and we hope to get more from the product. we purchased for an initial year then renewed for a longer term, we have no regrets with this.
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Usability
Innoverenit
I’m pretty happy with Korero as it gives me an easy to use interface and a holistic view for my sales and recruitment requirements. It helps me keep a tab on various open opportunities and ones in the pipeline. At this point of time, my business requirements are well met.
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Workbooks Online
No answers on this topic
Reliability and Availability
Innoverenit
No answers on this topic
Workbooks Online
Workbooks CRM never let me down.
Read full review
Support Rating
Innoverenit
The support team is open for discussions and to look into to improve the system that is suits for us. If needed they are always available and they solve problems very fast. They give us the feeling that we are important for them. They don’t charge extra for any small questions. The support is very friendly.
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Workbooks Online
No answers on this topic
Online Training
Innoverenit
No answers on this topic
Workbooks Online
Workbooks online trianing does what it needs to; but some training will always be better suited to face to face..
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Alternatives Considered
Innoverenit
Price point is a great advantage as it combines ATS and CRM . Easy to navigate and the best part is if I feel something is missing and needs improvement, I leave feedback and the company acts upon it. The support team is very responsive and my work has never been hindered.
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Workbooks Online
We felt the high amount of customisation available from Workbooks was much more beneficial to us than the offerings from the larger CRM companies. We also liked the smaller company mentality of Workbooks as it reminded us of ourselves. Ultimately the price also paid a factor as Workbooks was more affordable for what we needed.
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Return on Investment
Innoverenit
  • Increased sales' achievements by considerable number
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Workbooks Online
  • Allows us easy management of leads and clear visibility of opportunities for the sales team
  • User levels allows us to lock down various parts of the system to only allow them to view or edit certain areas
  • Allows us to manage customers in one piece of software and avoid having to use separate software for support, sales and operations
Read full review
ScreenShots

Korero Screenshots

Screenshot of Out-of-the-box Analytics - Pre configured Key Performance Indicators, Configurable Fiscal period settings, Real time Business performance reports for CEOs & Sales leadersScreenshot of Workflows integrated with Opportunity lifecycle,  ensures task governance  to deliver high quality quotesScreenshot of Approvals management - Easy configuration of processes for managing ApprovalsScreenshot of Perspectives view - Tile layout with analytics presented on Click of PulseScreenshot of Collaboration - Break the Silos - include users from other functions / disciplines, also extend invite to your alliance partners as collaboratorsScreenshot of Automation of Leads management and distribution

Workbooks Screenshots

Screenshot of Activity ManagementScreenshot of Dashboard for Customer ServiceScreenshot of Dashboard for SalesScreenshot of Marketing CampaignsScreenshot of Organisation RecordScreenshot of Person Record