KROCK vs. Capture for Jira, from SmartBear

I would recommend KROCK to those in the creative industry who struggle with keeping client communication neat, missing deadlines, and spending too much time on project management rather than focusing on their result. KROCK is a good backend system for the creative process.

The software works best in a collaborative environment where information needs to be conveyed quickly and effectively with visual and impromptu notes. If your group doesn't like to do things online and prefers the whiteboard for in-person meetings maybe this solution is overkill. In-person meetings happen frequently so this solution makes it easier to do things remotely.

Incentivized

• Good usability--for clients, the team, and freelancers
• The feedback feature is useful--it reduced client communication errors substantially
• Provides transparency and insight into the work process for my clients
• Ability to create different versions and present each of them to the clients
• Relevant step sequence and project dashboard

• Documentation
• Directions
• Ease of use

Incentivized

• Licensing
• Some documentation topics
• More drawing options

Incentivized

There is an online support chat available. And the KROCK team reached out to me for detailed feedback on the platform and suggestions for improvements, which is truly considerate of them. They are always very kind, positive, and easy to ask for help, which is a pleasure.

Easier to use for our clients, which is important, as many of our clients only use the application for a short time and don't care to invest too much time or energy to learn the features. It has a clean and reliable dashboard and overall user interface.

Capture for Jira was just the right-sized application we needed to make our Jira implementation more productive and effective. We didn't want to migrate from Jira, so this was the right choice to build upon the infrastructure we already had. It was the best option without pouring more money into another solution.

Incentivized

• Saves a lot of time in communication, documentation, and project management

• Efficient
• Bit expensive
• Flexible

Incentivized