KronoDesk vs. LiveChat
KronoDesk vs. LiveChat
Product | Rating | Most Used By | Product Summary | Starting Price |
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KronoDesk | Mid-Size Companies (51-1,000 employees) | KronoDesk is an integrated customer support system that includes help desk ticketing, support forums and a self-service knowledge base. | $10 Per User per Month | |
LiveChat | Mid-Size Companies (51-1,000 employees) | LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them… | $20 per month per user |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
KronoDesk | LiveChat | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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KronoDesk | LiveChat | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
KronoDesk | LiveChat | |
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Likelihood to Recommend | 9.1 (1 ratings) | 8.1 (43 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (3 ratings) |
KronoDesk | LiveChat | |
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Likelihood to Recommend | Inflectra Corporation | LiveChat |
Pros | Inflectra Corporation | LiveChat |
Cons | Inflectra Corporation | LiveChat |
Support Rating | Inflectra Corporation No answers on this topic | LiveChat |
Alternatives Considered | Inflectra Corporation | LiveChat |
Return on Investment | Inflectra Corporation | LiveChat |
ScreenShots | KronoDesk Screenshots | LiveChat Screenshots |