Optimum Solutions HRIS (discontinued) vs. SentricHR (SentricWorkforce)

Optimum Solutions works very well for all our payroll needs. We run payrolls weekly, semi-monthly, monthly and yearly. The end of year process is lined out very well and webinars are available to go over any new regulations required. We haven't utilized the HR part of the software as much on the iSeries but are planning on changing that once we get converted to the Windows version later this year. The main reason for this is the HR part of the software on the iSeries is separate from payroll.

Incentivized

SentricHR works well with unusual situations in payroll - they understood that our payroll is not just a basic hourly/salaried situation and were able to create codes and functions to work with our exact needs.

Incentivized

• The setup of Optimum HRIS was intense as the software comes as a basic shell and everything is personalized to our organization. All earnings codes, leave time, employee types, job codes, taxes, etc. are set up for each company. While this was almost overwhelming at the beginning, we have so much control over the set up and better grasp of the inner workings of the system.
• Tax updates come quickly and are easily applied. This is especially welcome at year end.
• The built-in reporting is robust and offers a lot of options, but the ability to dig in to the database using SQL and Excel allows for very powerful reports that are infinitely personalized.

• Open Enrollment lets employees view and select the benefit they want for the following plan year. Sentric is easy to use and lets us in HR link their selection to their payroll records.
• Sentric allows HR and the employee to view their paychecks. They can look at one, or many at a time.
• When someone applies for a job via Sentric, their candidate records carry through to their employee record after we hire the person.

Incentivized

• When exporting reports to Excel I found the formatting to be difficult to work with and having to reformat the reports can be a nightmare. My company's IT department created its own business tools to make the reporting format more user friendly.

Incentivized

• Make it easier to determine which report works best for our needs
• Have the ability to create a custom report for specific instances
• Other than that, they're perfect!

Incentivized

We evaluated some payroll services but found the ongoing cost greater than the initial cost of purchasing our own software and keeping the payroll process in house. Other payroll software was generally more expensive and we are satisfied with Optimum Solutions. I would say the main reason we stayed with Optimum Solutions, converting from their iSeries version to their Windows version, was because of their outstanding staff and support.

Incentivized

I haven't explored the other systems in great detail. IFS didn't appear as "user-friendly". Taleo seemed to not have the capabilities Sentric did.

Incentivized

• More accurate payroll processing
• More accurate tax payments and reporting

• Not applicable for our business

Incentivized