UKG Pro vs. UKG Ready

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
UKG Pro
Score 8.0 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
UKG Ready
Score 8.1 out of 10
N/A
Designed for small businesses where everyone wears multiple hats, UKG Ready® is an HR solution that guides users through their day-to-day HR activities. Capabilities span from HR and payroll to talent and time.N/A
Pricing
UKG ProUKG Ready
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
UKG ProUKG Ready
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
UKG ProUKG Ready
Considered Both Products
UKG Pro
Chose UKG Pro
UKG Pro [(formerly Ultimate Software UltiPro)] is more user friendly, has a easier interface, more features, better compliance.
Chose UKG Pro
Pro is much more user friendly than Ready.
Chose UKG Pro
We wanted to do everything in UltiPro but Kronos had a much better timesheet solution. So instead we export from Kronos into UltiPro for our weekly payroll. They also have a much better customer service model. When I have an issue and create a case, they respond within 24 hours.
Chose UKG Pro
UltiPro is the all inclusive solution, our CEO calls it the cadillac and you will likely pay a cadillac price. Kronos is a very similar solution for a much better price but did not have every feature that UltiPro had at the time we reviewed. Namely was great and innovative …
UKG Ready
Chose UKG Ready
Can't really remember; it's been awhile in between products.
Chose UKG Ready
I loved Ultipro and halogen at my last employer. Both were easy to use. halogen implementation was easy and it was easy to make changes as we advanced in our use. I also used Hodes IQ for applicant tracking. It was much easier than WFR's system.
Chose UKG Ready
Kronos appeared more user friendly and offered us the valued options that the other time and attendance systems we looked at did not. We have 150 employees working in the field and wanted to ensure they had a system that was user friendly and easy to use while being cost …
Chose UKG Ready

We moved to Kronos in 2014 after evaluating the following other products:

  1. Ceridian Dayforce
  2. Paychex
Chose UKG Ready
It seemed a lot like Ultipro, but at a much more affordable price.
Top Pros
Top Cons
Features
UKG ProUKG Ready
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
UKG Pro
8.3
803 Ratings
6% above category average
UKG Ready
7.6
179 Ratings
3% below category average
Employee demographic data8.7731 Ratings8.6155 Ratings
Employment history8.7762 Ratings7.4151 Ratings
Job profiles and administration8.6733 Ratings7.8151 Ratings
Workflow for transfers, promotions, pay raises, etc.8.3721 Ratings7.4141 Ratings
Organizational charting7.7643 Ratings7.0113 Ratings
Organization and location management8.2656 Ratings7.0134 Ratings
Compliance data (COBRA, OSHA, etc.)8.1517 Ratings7.6111 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
UKG Pro
8.6
746 Ratings
7% above category average
UKG Ready
8.0
176 Ratings
0% below category average
Pay calculation9.0709 Ratings8.6164 Ratings
Support for external payroll vendors8.2336 Ratings7.4102 Ratings
Off-cycle/On-Demand payment8.8231 Ratings7.967 Ratings
Benefit plan administration8.1643 Ratings7.6125 Ratings
Direct deposit files9.3702 Ratings8.8129 Ratings
Salary revision and increment management8.8573 Ratings8.0120 Ratings
Reimbursement management8.057 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
UKG Pro
8.4
563 Ratings
4% above category average
UKG Ready
7.6
162 Ratings
6% below category average
Approval workflow8.8504 Ratings8.0147 Ratings
Balance details8.4529 Ratings7.4154 Ratings
Annual carry-forward and encashment8.1434 Ratings7.5131 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
UKG Pro
8.5
798 Ratings
5% above category average
UKG Ready
8.1
167 Ratings
0% below category average
View and generate pay and benefit information8.8769 Ratings8.2147 Ratings
Update personal information8.9776 Ratings8.5154 Ratings
View company policy documentation8.5564 Ratings8.0127 Ratings
Employee recognition7.4287 Ratings00 Ratings
View job history8.9759 Ratings7.9130 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
UKG Pro
8.5
189 Ratings
9% above category average
UKG Ready
8.3
61 Ratings
7% above category average
Tracking of all physical assets8.5189 Ratings8.361 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
UKG Pro
7.7
734 Ratings
1% above category average
UKG Ready
7.3
174 Ratings
4% below category average
Report builder7.7714 Ratings7.2167 Ratings
Pre-built reports7.9724 Ratings7.3168 Ratings
Ability to combine HR data with external data7.5495 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
UKG Pro
8.6
557 Ratings
7% above category average
UKG Ready
7.1
114 Ratings
12% below category average
New hire portal8.6554 Ratings7.1112 Ratings
Manager tracking tools8.6444 Ratings7.189 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
UKG Pro
7.9
377 Ratings
3% below category average
UKG Ready
7.0
64 Ratings
15% below category average
Corporate goal setting8.1293 Ratings00 Ratings
Individual goal setting7.7359 Ratings7.057 Ratings
Line-of sight-visibility7.9251 Ratings00 Ratings
Performance tracking7.8333 Ratings7.063 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
UKG Pro
8.1
465 Ratings
2% above category average
UKG Ready
6.6
81 Ratings
18% below category average
Performance plans7.8415 Ratings6.672 Ratings
Performance improvement plans7.7326 Ratings6.767 Ratings
Review status tracking8.3436 Ratings7.172 Ratings
Review reminders8.3397 Ratings6.176 Ratings
Multiple review frequency8.3337 Ratings6.761 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
UKG Pro
8.4
187 Ratings
6% above category average
UKG Ready
5.5
23 Ratings
36% below category average
Create succession plans/pools8.5155 Ratings6.322 Ratings
Candidate ranking8.3164 Ratings7.02 Ratings
Candidate search8.4163 Ratings6.63 Ratings
Candidate development8.5152 Ratings2.01 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
UKG Pro
8.5
456 Ratings
9% above category average
UKG Ready
6.7
89 Ratings
14% below category average
Job Requisition Management8.8434 Ratings6.875 Ratings
Company Website Posting9.1422 Ratings6.874 Ratings
Publish to Social Media8.7333 Ratings5.652 Ratings
Job Search Site Posting8.8390 Ratings6.855 Ratings
Duplicate Candidate Prevention7.1323 Ratings6.557 Ratings
Applicant Tracking8.6421 Ratings6.977 Ratings
Notifications and Alerts8.4388 Ratings7.582 Ratings
Best Alternatives
UKG ProUKG Ready
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
UKG ProUKG Ready
Likelihood to Recommend
8.3
(928 ratings)
8.1
(203 ratings)
Likelihood to Renew
8.9
(194 ratings)
7.5
(18 ratings)
Usability
8.5
(188 ratings)
7.4
(85 ratings)
Availability
10.0
(74 ratings)
9.0
(3 ratings)
Performance
9.4
(331 ratings)
9.3
(7 ratings)
Support Rating
6.6
(492 ratings)
8.2
(73 ratings)
In-Person Training
9.6
(87 ratings)
7.8
(2 ratings)
Online Training
9.1
(202 ratings)
6.5
(4 ratings)
Implementation Rating
9.9
(86 ratings)
6.3
(10 ratings)
Configurability
9.9
(76 ratings)
8.0
(4 ratings)
Ease of integration
9.9
(65 ratings)
5.6
(59 ratings)
Product Scalability
9.4
(93 ratings)
8.0
(3 ratings)
Vendor post-sale
8.0
(55 ratings)
8.0
(3 ratings)
Vendor pre-sale
9.9
(48 ratings)
8.0
(3 ratings)
User Testimonials
UKG ProUKG Ready
Likelihood to Recommend
UKG
UKG did well when we had issues with employees working for both agencies. We called the Rapid Response Team, and they fixed those issues on their back end. Another example is with the Amended W-2 form; they gave us instructions to do it ourselves, but it was not working, and need to make phone calls to get help.
Read full review
UKG
UKG Ready is a great time keeping system, it is user friendly and employees that do use the application, do not have many complaints. Its the access and maneuvering around the application to get to where they need to go, or find what they are looking for or accessing the application that is the issue. Once they find the location on where they need to be in order to submit the request, it is quick and easy. We are finding that we are utilizing resources to sit with these employees even after providing in person or virtual training to help navigate to what they want to do.
Read full review
Pros
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
UKG
  • I find timesheets to be easy to use and provide good details for employees and employers.
  • I love how customizable the dashboard is. This is a time saver for someone working in HR.
  • The payroll process was easy to learn. The steps are simple to follow, and changes can be made to the pay statements with ease.
Read full review
Cons
UKG
  • As UKG is aware, the support for customers needs some improvement. As the recent changes to the staffing/support hierarchy take effect, I hope to see some relief to the current frustrations.
  • As the UKG Pro products evolve, they need to become more integrated and less segmented. Having to purchase multiple products that then need to coordinate for processing leads to issues.
  • As users, we have a lot of options for self-service and customization, but some simple fixes still require assistance from UKG support. Give us the power to help ourselves whenever possible.
Read full review
UKG
  • System is very complicated, which is a plus because it can handle almost any situation but difficult to learn
  • There are often several ways to complete a task and it isn't always clear the most efficient route to follow
  • Reporting can be clumsy to customize
Read full review
Likelihood to Renew
UKG
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Read full review
UKG
We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
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Usability
UKG
Mobile App: Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with. Web App: The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof
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UKG
For the average user they do not struggle. We do have a handful of users who struggle using their own smartphones, and of course, they struggle with any technology. However, we do not let this sway us from helping them learn. Managers have found the system easy to navigate once fully trained.
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Reliability and Availability
UKG
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
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UKG
The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
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Performance
UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
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UKG
We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
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Support Rating
UKG
Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
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UKG
If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
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In-Person Training
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
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UKG
Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
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Online Training
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
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UKG
Pretty good online training, you have many how to options and can watch them several times. It can be hard at times to dig through the amount of data online but can usually find what you are looking for. Also you can download documentation for setting up the profiles and policies.
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Implementation Rating
UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
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UKG
Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
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Alternatives Considered
UKG
My experience with HRIS systems is limited to UKG Pro. It is the only HRIS I have worked with. I have worked with other systems that perform the tasks of some of its models and have found that when used with the various modules the overall experience with UKG is great. The ability to have all of the modules on the same platform makes the integration between UKG Pro and the modules great!
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UKG
UKG is great for reporting and for having a pleasant UI. I find that Paylocity has a lot more innovation, but sometimes its reach exceeds its grasp when it comes to implementation of those features. ADP is bog standard, and it works pretty well, but there's little interest in looking good, which matters a lot when it comes to the wide variety of users the systems need to handle.
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Scalability
UKG
Read full review
UKG
Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
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Return on Investment
UKG
  • We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in
  • Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards.
  • Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off
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UKG
  • Ability to manage all HR activities within one platform
  • Built in Workflows make approval process seamless
  • UKG Ready offers a solid solution and ROI on our investment
  • Easy to navigate Time & Attendance into Payroll, making processing seamless
  • Great customer service offering several methods to contact UKG for support, fast to reply and offer a solution to the issue
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ScreenShots

UKG Pro Screenshots

Screenshot of UKG Pro People CenterScreenshot of UKG Pro PayrollScreenshot of UKG Pro Mobile AppScreenshot of UKG Pro RecruitingScreenshot of UKG Pro Employee Voice

UKG Ready Screenshots

Screenshot of UKG Ready® HR - A single solution for employee information that enables comprehensive people analytics and room for HR strategy.Screenshot of UKG Ready® Payroll - Facilitates pay that is quick, simple, and correct.Screenshot of UKG Ready® Time & Attendance - Streamlines time tracking with consistent, fair rules.Screenshot of UKG Ready® Talent - Tools to source, engage, develop and grow people.Screenshot of UKG Ready® Analytics - Offers proactive, practical, and guidance.Screenshot of UKG Ready® Benefits - Right-sizes benefits to match the organization and its people.