Shiftboard vs. Kronos Workforce Dimensions / UKG Dimensions (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Shiftboard
Score 6.7 out of 10
Mid-Size Companies (51-1,000 employees)
Shiftboard offers a full-service employee scheduling software solution targeted for industries as diverse as hospitality and security to event planning and business services. This solution enables companies to manage employee schedules across job sites, geographies, and different employee types. The vendor says their user-friendly iPhone and Android apps help employees easily access their schedules anywhere. Additionally, the vendor says the are responsible for…
$45
up to 35 employees
Kronos Workforce Dimensions / UKG Dimensions (discontinued)
Score 7.3 out of 10
N/A
Kronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management. The product has been discontinued, and is no longer available for purchase.N/A
Pricing
ShiftboardKronos Workforce Dimensions / UKG Dimensions (discontinued)
Editions & Modules
Lite
$45 per month
up to 35 employees
Standard
$120 per month
up to 70 employees
Plus
$276 per month
up to 125 employees
No answers on this topic
Offerings
Pricing Offerings
ShiftboardKronos Workforce Dimensions / UKG Dimensions (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredOptional
Additional Details
More Pricing Information
Community Pulse
ShiftboardKronos Workforce Dimensions / UKG Dimensions (discontinued)
Top Pros
Top Cons
Best Alternatives
ShiftboardKronos Workforce Dimensions / UKG Dimensions (discontinued)
Small Businesses
7shifts
7shifts
Score 9.0 out of 10
Jolt
Jolt
Score 9.5 out of 10
Medium-sized Companies
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
UKG Pro
UKG Pro
Score 8.0 out of 10
Calabrio Teleopti WFM
Calabrio Teleopti WFM
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ShiftboardKronos Workforce Dimensions / UKG Dimensions (discontinued)
Likelihood to Recommend
6.3
(4 ratings)
7.5
(32 ratings)
Usability
-
(0 ratings)
7.2
(2 ratings)
Support Rating
2.1
(2 ratings)
7.0
(1 ratings)
User Testimonials
ShiftboardKronos Workforce Dimensions / UKG Dimensions (discontinued)
Likelihood to Recommend
Shiftboard
It's a great intro into a workforce management tool, but our use of it is basically as a calendar without it being linked to our actual calendars. It's just another tab that we have to keep open throughout our workday. It's great that we're able to see everyone who is working at what time and what channel of support, but I believe that there are visual aids that can be added to it to make everything much easier to read and more user-friendly.
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Discontinued Products
UKG Dimensions will work well with a company size of [fewer] than 10,000 employees. Once you hit over 10K, you start to notice that batch jobs will time out, clocks will perform slower or become unresponsive requiring manual restarts and the employee demographic will take hours to complete. Will the vendor has on their roadmap to increase the performance of the product, it is not at that point.
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Pros
Shiftboard
  • Mobile accessibility
  • Cloud-based software
  • Compliant with all necessary information security standards
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Discontinued Products
  • rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC
  • The level of granularity on FAPs is very helpful for configuring access compared to other platforms
  • UI is very easy to follow and intuitive
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Cons
Shiftboard
  • The ability to print a month view of the schedule would be a great benefit.
  • The signup list is a great feature, but there are too many steps to make it easy to use.
  • The bulk add and delete process works well, but tends to be confusing for users.
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Discontinued Products
  • You got to have a solution for employees with multiple jobs
  • Need to allow customers to easily access your integration technology
  • Your business structure is too restrictive and making the application far less flexible
  • Your professional service team needs a lot of improvement, especially in the execution part
  • Need to have a proven and working interface for business structure automation.
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Usability
Shiftboard
No answers on this topic
Discontinued Products
UKG Dimensions is very user-friendly from an employee and supervisor standpoint. It is very robust on an admin level and can get complicated; however, you can do so many things with it that is outweighs the complexity. The security for UKG Dimensions needs to be revamped however. It is very cumbersome and not user-friendly.
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Support Rating
Shiftboard
I never sought out Shiftboard support.
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Discontinued Products
  • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
  • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
  • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
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Alternatives Considered
Shiftboard
We have not used another product like Shiftboard at our company.
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Discontinued Products
UKG Dimensions provides an enterprise-wide integrated suite for timekeeping, staff scheduling, and clocks. We were an existing Workforce Central customer for timekeeping only and were interested in providing holistic experience between staff scheduling and timekeeping. In addition, [UKG] Dimensions established a great foundation for transitioning our organization from departmental focused scheduling solutions to enterprise.
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Return on Investment
Shiftboard
  • Effective allocation to proper shows/projects for our network
  • Effectively catches any discrepancies between scheduled hours and actual hours for employees
  • Requires significant manpower to maintain scheduling accuracy
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Discontinued Products
  • It is neutral. We enjoy having somewhat of a seamless system between HR, PR, and timekeeping.
  • When a person uses the Reset Password link, the system sends the user an email with a link to set their password. Then when the person logs in with their new password, the system forces the user to change their password a second time. This second password change is unnecessary and creates confusion.
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ScreenShots

Shiftboard Screenshots

Screenshot of Custom Reports & AnalyticsScreenshot of Detailed Employee ProfilesScreenshot of User-Friendly Time Off RequestsScreenshot of Mobile TradeboardScreenshot of Check Employee Availability on Android & iOS

Kronos Workforce Dimensions / UKG Dimensions (discontinued) Screenshots

Screenshot of Home Screen Overtime Data ViewScreenshot of Home Screen Overtime Data ViewScreenshot of Control Center Recommendations