Likelihood to Recommend 10 points for Kyriba is the least we can give you as we have achieved many cash management benefits. Today we don't have the same problems as when we didn't have Kyriba. It improved the payment relationship with our suppliers and provides us with detailed reports of all the financial processes that are carried out in bank management, we recommend it and we will use it indefinitely.
Read full review For small and medium business in the distribution and light manufacturing space, Sage 100 is probably the best bang for your buck. As a very scaleable system, you can modify the system to meet the needs of a growing business without making gross changes to the core of the system
Read full review Pros Bank Reconciliations - identifying outstandings on a daily basis and compiling a list of reconciling items. Payment file processing - ACH, BACS, and SEPA payments. Transactional reporting - lists of transactions for AP/AR entry. Balances reporting - monitoring account balances for treasury management. Read full review Simple to implement and use. Operation very intuitive so new employees are quickly trained. It is very flexible with many modules and many features allows for easy customization to suit particular needs of any department or company. Context sensitive help, training and support make it easy for a company to operate with out a lot of additional outside tech support. Scalable plenty of room to grow as the business grows without being bloated. Pricing is very reasonable. Read full review Cons There are a few downsides as well for this product like the system processing is different with different modules which are quite strange and sometimes get pretty taunting for the users. Also, the debt module needs improvement and should become more relevant to the overall software. This is one of the biggest cons I would say and it also needs to be fixed immediately for a better user experience. Read full review It's painfully slow even for mid-sized businesses like ours without millions of transactions. It crashes very, very often and has numerous critical failures. Unfortunately, it's a local program so that excludes it from being used remotely. You have to be on site for it to work. Read full review Likelihood to Renew Very powerful treasury management tool, the reason it's not a 10 is implementation and support lags behind competitors. It can take a long time for issues to get resolved. But once it's set up properly, everything works well most of the time. Few if any other providers will have the same range of features.
Read full review I would put this out to bid, if I were at the same organization. There have been a lot of improvements and changes in enterprise software and my preference would be to find a good web-based or cloud-based tool. Lower overall cost of ownership and improved efficiency would be my target criteria for a rebid of this.
Read full review Usability It can always be better. There needs to be more instances wherein the user can make changes that work for them and those changes would be saved for future use, not having to make the same changes over and over again.
Read full review It is easy, flexible, user friendly and feature laden. Out of the box or easily customized to meet our "wish" list . Sage offers a variety of modules and bolt-ons, user defined fields etc., allowing us to conduct business "our way" without forcing us into a one-size- fits- none mold or having to purchase expensive and cumbersome programming modifications
Read full review Support Rating We have weekly calls with our support team to discuss ongoing implementation projects and other issues we find from time to time. They are very responsive to any questions we have and can escalate issues to a higher level of support if they do not have the expertise necessary to fix the problem. They are helpful in coordinating testing with banks if necessary, and provide regular statistics regarding support calls, causes of problems, and resolution.
Read full review Sage Support is very good. I usually get a person on the phone in a short time frame and usually get my issues fixed in one called.
Read full review Implementation Rating We had some issues with one of the implementation people provided by Kyriba. The communication skills were lacking, with assumptions being made as to what we knew already. It was very frustrating. Once that was resolved, further module implementations have been smoother.
Read full review We had an advantage in implementing the tool in that our director of Ops had been part of the team implementing the ERP for other users so we knew what to expect and were able to avoid a lot of the challenges people sometimes face with implementations. However, the process still took far longer than desired.
Read full review Alternatives Considered In previous companies, the payments were processed from an AS400 based module, which required a deep technical knowledge for every action required, turning simple things like adding a bank account into a nightmare With Kyriba, most of the processes and updates just requires a couple of clicks and copy/paste updated information
Read full review I've reviewed Accpac, Syspro, SAP Business 1 and Platinum. Sage is far easier to use and setup than Syspro and SAP Business 1. Generally speaking, most accounting software does the same thing, at the end of the day, how easy is it to modify data inside the system and review to make sure that your system integrity is intact. I find that Sage 100 is excellent at these things.
Read full review Return on Investment Kyriba saves our department time, which is the most valuable thing we have. Before Kyriba we had to log into each bank to pull data for the prior day before we could enter our current day activity. Now the banks send the data right to Kyriba! It saves us about 3 hours of work each day from our old process. Kyriba has given us visibility into all of our bank accounts in a centralized platform. We can better monitor activity and use that information to make better business decisions. Kyriba has given us better transparency because of dual approval. One person has to enter information and another person has to approve information, so we have tighter controls. Read full review We have seen increased efficiencies for our team members processing orders and fulfillment as they are now integrated. We have cut paper/printing/mail expenses by 500% of what we previously spent. Our overall cash management has improved with the visibility from Bank Reconciliation and Financial Reporting. Read full review ScreenShots Sage 100cloud Screenshots