Lansweeper vs. N-able N-central

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lansweeper
Score 8.7 out of 10
N/A
Lansweeper - Network Discovery and IT Asset Management Software Lansweeper is an IT asset management solution that provides network…
$1
per year per asset
N-able N-central
Score 7.1 out of 10
N/A
MSPs and IT professionals use N-able™ N-central® to monitor and manage devices and complex networks remotely. N-central provides visibility and efficiency as the user's needs scale. N-central can help users: 1. Proactively monitor everything on a customer network—not just servers and workstations—and troubleshoot. 2. Stay on top of threats with features like MFA, antivirus, integrated endpoint detection and response, data backup, disk encryption, email protection,…N/A
Pricing
LansweeperN-able N-central
Editions & Modules
Free (up to 100 assets)
$0
Enterprise
$1
per year per asset
Additional Help Desk Agents
$120
per year per user
No answers on this topic
Offerings
Pricing Offerings
LansweeperN-able N-central
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
LansweeperN-able N-central
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
Lansweeper
8.2
12 Ratings
7% above category average
N-able N-central
-
Ratings
Software and hardware inventory tracking8.212 Ratings00 Ratings
License management8.48 Ratings00 Ratings
Asset lifecycle monitoring8.01 Ratings00 Ratings
Asset relationship management8.411 Ratings00 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Lansweeper
-
Ratings
N-able N-central
5.9
3 Ratings
22% below category average
Remote monitoring00 Ratings5.43 Ratings
Network device monitoring00 Ratings5.03 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Lansweeper
-
Ratings
N-able N-central
6.0
4 Ratings
18% below category average
Patch Management00 Ratings6.04 Ratings
Best Alternatives
LansweeperN-able N-central
Small Businesses
ConnectWise RMM
ConnectWise RMM
Score 8.1 out of 10
NinjaOne
NinjaOne
Score 9.1 out of 10
Medium-sized Companies
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.3 out of 10
NinjaOne
NinjaOne
Score 9.1 out of 10
Enterprises
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.3 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
LansweeperN-able N-central
Likelihood to Recommend
8.4
(14 ratings)
4.9
(22 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.1
(2 ratings)
Usability
-
(0 ratings)
2.0
(4 ratings)
Support Rating
9.9
(3 ratings)
1.0
(8 ratings)
Implementation Rating
-
(0 ratings)
8.4
(2 ratings)
User Testimonials
LansweeperN-able N-central
Likelihood to Recommend
Lansweeper
Lansweeper I believe is well suited for any environment - its low cost and small footprint make it an easy addition to any organization, big or small, that is looking for an asset inventory solution that can either replace or supplement existing asset management systems. It may not be well suited for situations where a lot of customization is necessary, such as pulling in custom fields or details from equipment that don't reside in a registry.
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N-able
In my opinion, N-able N-central is a good "learn your lesson and move onto something better" tool. I've used many RMM tools over the years and I feel that this one is slow, does a terrible job with reporting, alerting, monitoring, software deployments, etc. The ability to turn on services like AV, backup, etc easily is cute, but you're not going to be able to use your own tools with this easily. In my experience, if you do turn those tools on for testing during the trial, you'll be charged later (despite it being a trial). They also turn off your ability to monitor these increased costs or to turn them off yourself. As a company, I found that they were impossible to work with. The sales team is right there if you want to buy something - but if you need anything other than to buy something, in my experience, they take days or weeks to navigate. I found that they are not a terribly ethical company and are more concerned with making a few dollars than creating a partnerships with MSPs. I can see value is in the advertised price of $99 for a hundred endpoints. However, you need to remember to not trial any other tools (like AV, backup, etc).
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Pros
Lansweeper
  • Inventory - LANSweeper scans the network for devices - anything with an SNMP trap or using AD or local credentials. We can get an in-depth look at devices.
  • Reporting - LANSweeper can generate just about any report you can imagine. We can check RAM in groups and determine where upgrades are needed. We can find local printers (which aren't allowed on our network) and address that issue with the user. We can check CPU type to help determine end of life without our network.
  • Printers - It's nice to have a quick look at printer statuses. Toner levels, out of paper, and service errors are all reported via LANSweeper.
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N-able
  • Remote tasks - entry-level techs can run basic tasks without physically touching a piece of equipment.
  • Remote support - remote controlling user devices is easy and saves a lot of time with having to initiate a remote session.
  • Management of devices, particularly patch management and anti-virus management - you can automatically approve and deploy patches and schedule automatic AV scans.
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Cons
Lansweeper
  • Can only scan what it sees. Doesn't show every item on the machine. Patches are also absent.
  • Software Recognition is OK with Microsoft. It is dire within our network of multiple products. Recognition is at about 35% with constant manual work needed to baseline for each manufacturer in each network
  • Datacenter compliance is a manual project. We used Excel extensively.
  • License optimization is limited to installations v surplus licenses. We need to know who's using what and how.
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N-able
  • Expensive software
  • The support team are terrible
  • Sales team will promise the world to get you over the line
  • Subscription management is tedious
  • Old software with very little development and the support team will not provide any further information on this - no roadmap
  • Integrations galore - but none of them are effective
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Likelihood to Renew
Lansweeper
The price to function scale is so far towards function it would be stupid to get rid of it
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N-able
Overall we have liked our solar winds experience, however, as our company has grown to support larger enterprises, this product does not have the functionality that our teams need in order to fully support them. The lack of granularity with backups and lack of ability to support nutanix environments is slowly drawing us into the use of other tools.
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Usability
Lansweeper
No answers on this topic
N-able
The user interface is fairly straight forward, with logic groupings for objects. I did not deploy this software, but am one of the daily administrators. Once you get the correct agent package (Which can be a challenge) the integration into AD is not bad. The UI could be more customized, but that may have been a design choice.
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Support Rating
Lansweeper
Lots of info online there are tons of SQL Reports you can copy from the web as Lansweeper and users post many of them. They also send out alerts that pop up on Lansweeper, letting you know of an update that you need for certain software and provide an SQL report so you can scan your system to see what PCs need this update.
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N-able
Every time we have reached out to SolarWinds they are quick to respond, even offering support chat 24/7. Their support team is great and works with you to find solutions to issues. They have taken items we had issues with before and used those to create updates so that the issue is handled better in the future.
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Implementation Rating
Lansweeper
No answers on this topic
N-able
Make sure if you your using a vm you follow the instructions for provisioning to the letter or it will be starting from square one
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Alternatives Considered
Lansweeper
Microsoft System Center needs to install agents on all IT asset for discovery and sometimes the agents can easily get corrupted. Lansweeper is a SaaS solution and it's easier to deploy to all IT asset that are connected to the network. This save us a lot of deployment time without the need to engage vendor for professional service.
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N-able
Our version of SolarWinds was old and running on old hardware, but it was way easier to setup and do things with. It did not do everything N-able does such as patch management, or at least we didn't have a module to do so if one existed. However it definitely seemed easier to use and possibly more stable.
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Return on Investment
Lansweeper
  • It had a positive impact on solutions expense cause several teams we're using different solutions with different costs that used several servers and DB resources. Now, we've been able to simply that a lot with Lansweeper.
  • With my previous point, people had to train and learn about each of their solutions. Now we can put a team in charge and so the other teams can focus on other tasks.
  • Last year Lansweeper changed their licencing prices a lot so it slashed our budget.
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N-able
  • Reduced time to manage and support servers and endpoints.
  • Provides support dept with more accurate information to assess and resolve issues quicker and more efficiently.
  • The subscription cost associated with N-central, to our clients has a good profit margin for us.
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ScreenShots

Lansweeper Screenshots

Screenshot of Lansweeper Cloud IT DashboardScreenshot of Cloud Asset Summary PageScreenshot of On-premise Asset Summary PageScreenshot of Asset History PageScreenshot of AD User ReportScreenshot of Switch Asset Page

N-able N-central Screenshots

Screenshot of N-able N-central DashboardScreenshot of Remote desktop access with Take Control