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Top Rated
235 Ratings
57 Ratings
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Score 8.5 out of 100

Salesforce Community Cloud

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Top Rated
235 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Laravel PHP Framework

Laravel is ideally suited for fluent PHP developers who want a framework that can be used to both rapidly prototype web applications as well as support scalable, enterprise-level solutions. I think where it is less ideal is where the client has an expectation of using a certain CMS, or of having a certain experience on the admin side that would perhaps be better suited to a full CMS such as Drupal or WordPress. Additionally, for developers who don't want to write PHP code, Laravel may not be the best solution.
Ben McClure | TrustRadius Reviewer

Salesforce Community Cloud

Community Cloud is the perfect tool for people that are looking for a solution where they can create a web portal that is integrated with their existing Salesforce data and want to make some of that data available and interactable for people that doesn't really require a Salesforce user license, whether they are customers, employees or the general public. As a standalone product without integration to the Salesforce ecosystem, it really doesn't make sense as a regular web portal presents itself as a better option.
Pedro Henrique de Almeida | TrustRadius Reviewer

Pros

Laravel PHP Framework

  • Good ORM along with support for a number of database systems though be prepared to solve some weird issues when dealing with querying relationships between models.
  • Deployment is very simple especially if you use Laravel Forge, you can deploy everything at the click of a few buttons.
  • Laravel blade templating engine is a very useful templating engine similar to jade in nodejs and it can save a lot of time while writing html logic
Anonymous | TrustRadius Reviewer

Salesforce Community Cloud

  • It has a lot of features baked in that are ready to go out of the box which should satisfy most use cases.
  • It can be relatively easily customized to meet the individual needs of a company without giving too much ability to poorly build it.
  • Integrates well with the rest of an existing Salesforce org if you have one.
  • Users will already be familiar with the UI if they're using Salesforce for other reasons.
Anonymous | TrustRadius Reviewer

Cons

Laravel PHP Framework

  • Laravel is updated regularly, which is great. However, in order to get the latest features, use the newest 3rd party libraries, have the most current security updates, and ensure that the newest features of PHP are usable, you have to continuously upgrade your Laravel application. This costs time and money, obviously, and if you don't stay on top of the updates you will quickly fall behind. This is the case with any open source software, but it needs to be considered for any team considering using Laravel or any other software.
  • Because of the size of the Laravel community, there are a LOT of 3rd party libraries. Some of these are great, some are less than great. Sometimes it's difficult to evaluate the quality of a library, making it difficult to trust many libraries. Developers need to be cautious and thoughtful when considering using new software.
  • Because of the rapid development of the Laravel framework, the size of the community, and the simplicity of being able to publish content online - it is very easy to find documentation, tutorials, or other "advice" that is not up to date, or that has outdated information.
Jim Rubenstein | TrustRadius Reviewer

Salesforce Community Cloud

  • None that come to mind - integrations, experience, and use is great! However, if you're trying to learn it yourself, you may benefit from consulting an expert. Or, if you're wondering if it's good for you, a business analysis will suit you well before you implement to save yourselves, time, money, efforts, and even people.
Anonymous | TrustRadius Reviewer

Usability

Laravel PHP Framework

No score
No answers yet
No answers on this topic

Salesforce Community Cloud

Salesforce Community Cloud 9.2
Based on 4 answers
Salesforce has done a fantastic job building a platform for expandability and customization. It allows us to build custom components and templates for our community that increases the overall usability and adoption of the tools we put out for our customer. With the addition of Lightning as a framework to the platform, we have a modern set of tools to facilitate this.
Anonymous | TrustRadius Reviewer

Performance

Laravel PHP Framework

No score
No answers yet
No answers on this topic

Salesforce Community Cloud

Salesforce Community Cloud 9.0
Based on 10 answers
Again, since we provide and recommend solutions, I can't speak to every client's individual experience, but can offer general reflections as to keep their collaborations private, that they are satisfied with the experience. We hear a lot about how this system helps to encourage collaborations between their own business partners, customers, and internal members, and enables quality integrations with other products that help drive revenue.
Anonymous | TrustRadius Reviewer

Support Rating

Laravel PHP Framework

No score
No answers yet
No answers on this topic

Salesforce Community Cloud

Salesforce Community Cloud 7.6
Based on 35 answers
We have weekly calls with our Salesforce reps. They bring new ideas to the table and help with taxonomy builds. They have also answered many questions and connected us to the right people for us to grow our knowledge and utilization of the platform. They are a good partner overall in comparison.
Joseph Alleruzzo | TrustRadius Reviewer

Alternatives Considered

Laravel PHP Framework

Supporting unit testing is bigger plus point in Laravel than any other framework. Developing with Laravel is much easier. Other frameworks have value in market, but Laravel has taken the lead in popularity among PHP developers in recent years. The large community supports you if you have problems. Using Laravel, integration became easy with third-party libraries, but it was costly too.
Anonymous | TrustRadius Reviewer

Salesforce Community Cloud

The only other software which I know that is similar would be the social software from Jive. We chose not to go with Jive because Salesforce Communities has a more reputable and well known product. The cost was definitely higher but the sales and service support have been great so far
Anonymous | TrustRadius Reviewer

Return on Investment

Laravel PHP Framework

  • Positive: Our delivery time for PHP application is faster than usual.
  • Positive: Developers are happy and they write better code with their usual development tools. No tool-upgrade necessary.
  • Negative: Initial delivery took 6 months extra and had to rewrite project several times.
Rahul Chaudhary | TrustRadius Reviewer

Salesforce Community Cloud

  • Improved online admission application completion rates from mid-60%s to mid-80%s.
  • Positive user experience from start-to-finish to leverage one data system for all prospective student data
  • Fewer data integrations transforming and loading sensitive student data by leveraging Salesforce Community Cloud to access already existing data
Nathan Baker | TrustRadius Reviewer

Pricing Details

Laravel PHP Framework

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Community Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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